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BO2 Client Support

Request support for the Plutonium T6 client, please wait at-least 1 day for a reply, it can get busy. The community is free to try to help in any thread.

12.0k Topics 38.6k Posts
  • Can you give guns in console?

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    @ShaheenGK probably but there are other priorities for now
  • nothing is seen at all

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    @ArmandoPlayGame if you didn't download from Steam or the torrent we provide delete your files and download from one of these sources. If you did try repairing your game https://plutonium.pw/docs/repair/ Also if you applied some files on top of your game like a language patch then don't do it at first to make sure it's not what's causing it
  • Joining and inviting friends to t6 zombie lobby

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    @DaMTHfSNOOPDOGg Crash with an error (0x000007b, crashdump error or similar) There is no easy answer for this but here are some possible solutions Add Plutonium as an exception in your antivirus or uninstall it (do what is said for your antivirus in the documentation) https://plutonium.pw/docs/antivirus Repair your game: https://plutonium.pw/docs/repair/ Update your GPU drivers Install DirectX (even if it's already installed): https://www.microsoft.com/en-us/download/details.aspx?id=35 If you're running the game in a virtual machine don't, this doesn't work If you're using ReShade remove it. It's not supported on Plutonium and will make your game crash Close programs with overlays or disable their overlays (Steam, MSI Afterburner, Rivatuner etc.) Try to unplug devices connected to your PC (VR headset, other monitors, controllers etc.) If you use an Avermedia capture card uninstall its drivers Verify the integrity of your system files: Open the start menu and search for "cmd" Run cmd as admin Copy and paste (right click) each command below one by one in the cmd and press enter after each command Only put the next command when the one you ran is finished. DISM /Online /Cleanup-Image /CheckHealth DISM /Online /Cleanup-Image /ScanHealth DISM /Online /Cleanup-Image /RestoreHealth sfc /scannow Once it's done restart your PC If after doing all of this it still doesn't work reply with these info What your antivirus is and if you disabled or uninstalled it A screenshot of your game files The crashdump files created in %localappdata%\Plutonium\crashdumps (upload them on a website like Google Drive, Mediafire or anyyhing else and include the link here) As a last resort doing a clean install of Windows (factory reset) could solve the issue. Don't install your usual programs at first just install your GPU drivers, Direct X, your browser and Discord for example and test like that.
  • Boot traper never loads

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    @LegendaryDogex try this: https://plutonium.pw/docs/antivirus/ It's also possible this is caused by an overlay (msi afterburner, rivatuner, ..) and we have seen cases where a capture card or vr headset that was plugged in caused this.
  • bo2 zombies lagging issue with mates

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    @ZenVoidStrafer if you have 90 ping you get the problem. Either high distance between you and him (different countries) or one of you has a pretty bad connection. Radmin and similar software will either not change anything or increase the lag, for unstable/high connections it's usually the second case
  • Error, Please Help Me

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    @BigHzLegend well I doubt it since it says "if it doesn't work reply with this and that". Without any info your only solution might be to keep trying to find what is wrong on your system or reinstall Windows completely (factory reset would be better) or wait for an admin to check your crashdump but they're very busy these days so it might not happen at all honestly
  • Port Forwarding Fix

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    @FragsAreUs said in Port Forwarding Fix: 3074 Thank you! I will try that and update you.
  • bo2 Awaiting connection / connection to Host lost

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  • Nobody in server joinned

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    @Dss0 u just have solved my trouble ! thank you very much. i just have to choose thos where players at EX: 14 (18) instead of 0 out of (18)
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    @Zeway can't see the image.
  • white screen in bo2

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    @MrNoob-0 when does this happen exactly? Also can you post your pc specs?
  • missing files

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    It worked it came a microsoft security thing
  • Is plutonium safe?

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    Thank you so much. Didn't know there was a search.
  • Downloading Game Settings Issue

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    Have same issue
  • problem bo2 zombies

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    @Serfio_95 mano ta um coco o online todas as minhas classes foi pra puta que pariu e tbm fica tirando minhas wins e travando pra cacete espero que os gringo arrume isso xarĂ¡ pq ta um lixo de joga
  • I don't have hands... even guns...

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    @mathiasz69 said in I don't have hands... even guns...: ed Have you tried connecting to another server?
  • This topic is deleted!

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  • Can somebody help me

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  • Controller Settings

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