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BO2 Client Support

Request support for the Plutonium T6 client, please wait at-least 1 day for a reply, it can get busy. The community is free to try to help in any thread.

12.0k Topics 38.6k Posts
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    @KaiUniverse_ delete plutonium completely. From the recycle bin and stuff,delete everything about it then log back in and it should work.
  • This topic is deleted!

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    No one has replied
  • textures bug

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    @hindercanrun I already solved it, it was an error due to my powerful graphics and the high texture filter. Thanks anyway!!!
  • Help me please

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    How to fix GPUDriverD3D11 errors? Update your GPU drivers https://www.howtogeek.com/135976/how-to-update-your-graphics-drivers-for-maximum-gaming-performance/ Install Direct X (even if it's already installed) https://www.microsoft.com/en-us/download/details.aspx?id=35 Now restart your PC and try to start the launcher/your game again. If the issue persists then your PC probably doesn't have a Direct X 11 capable GPU but there is a way to bypass that. Download and run DXCpl.exe https://drive.google.com/file/d/1qvWbHrnBVVibYozaO9peXcSS9ovEBMhd/view Click "Edit List..." Click the three dots right of the "enter a process or folder name" field and select "plutonium-launcher-win32.exe" located in C:\Users\Username\AppData\Local\Plutonium\bin (Username is your Windows username) Tick the "force warp" checkbox and select "11_0" from the "feature level limit" dropdown menu Hit OK & try to start the launcher/your game again.
  • BO2 Glitches? bugs? or install problem? please help?

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    can you give me an idea of how to navigate to get there?
  • zm autoclicker?

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    @hindercanrun one of my buds wanted to do it on maps that has infinite ammo power up and spam the shet out of mustang and sallys also he dousnt like semi auto guns like fal and 2 five sevens
  • Can't Connect to Plutonium

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    ^ also let plutonium through ur firewall
  • help

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    @Dss0 Okay
  • please help me

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    @Denizcan said in please help me: 2-) All my drivers are updated those aren't drivers but redistributables, you do need .net 4.7.2 and visual c++ 2015-2019 installed for pluto to work, this batch script installs those. 3-)i dont have any antivirus and my windows defender+firewall closed defender is an antivirus software, please try excluding pluto from scanning like the guide suggests.
  • Direct X

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    @Denizcan try the possible solution listed under "Issue: GPUDriverD3D11::CreateTexture, unable to create texture." in this post: https://forum.plutonium.pw/topic/6832/common-launcher-issues-solutions
  • server issue

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    @j0hnny the update doc covers this as well, did you do all solutions listed? https://plutonium.pw/docs/update/#fixing-failed-to-check-for-updates
  • error 0xc0000007b

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    Crash with an error (0x000007b, crashdump error or similar) There is no easy answer for this but here are some possible solutions Add Plutonium as an exception in your antivirus or uninstall it (do what is said for your antivirus in the documentation) https://plutonium.pw/docs/antivirus Repair your game: https://plutonium.pw/docs/repair/ Update your GPU drivers Install DirectX (even if it's already installed): https://www.microsoft.com/en-us/download/details.aspx?id=35 Download and run this script to install all the required redist: https://git.io/redists If you're running the game in a virtual machine don't, this doesn't work If you're using ReShade remove it. It's not supported on Plutonium and will make your game crash Close programs with overlays or disable their overlays (Steam, MSI Afterburner, Rivatuner etc.) Try to unplug devices connected to your PC (VR headset, other monitors, controllers etc.) If you use an Avermedia capture card uninstall its drivers Verify the integrity of your system files: Open the start menu and search for "cmd" Run cmd as admin Copy and paste (right click) each command below one by one in the cmd and press enter after each command Only put the next command when the one you ran is finished. DISM /Online /Cleanup-Image /CheckHealth DISM /Online /Cleanup-Image /ScanHealth DISM /Online /Cleanup-Image /RestoreHealth sfc /scannow Once it's done restart your PC As a last resort doing a clean install of Windows (factory reset) could solve the issue. Don't install your usual programs at first just install your GPU drivers, Direct X, your browser and Discord for example and test like that.
  • dlc maps

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    @Pinestraw said in dlc maps: anyone know why when i download the dlc maps everything works until i go to load into it and its a checkerboard screen?
  • BO2 Zombies freezing after the first click

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    @xuxitas open the game's console and type fullscreen and take a screenshot of the console
  • Delete qBittorrent?

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    Yes, it's just a tool to download files it won't touch the files themselves once downloaded
  • I cant play on servers or certain maps

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    @TsumugiKotobuki Did you install any files and replace them with the original game files?
  • Unable to join friends in zombies

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    @ArcBlades has the host tried forwarding port 3074 udp (https://www.lifewire.com/how-to-port-forward-4163829)
  • Handshake: decryption failed or bad record mac

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    @Resxt Thank you so much,it finally works. I hope you have a pleasent day
  • theres any offline mode for zombies?

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    @Lord-san especially helpful for doing world records
  • [steam] 1 calls ready, running... running 1 call

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    @hindercanrun soo you can explain me what the hell is going or this is a mistery?