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BO2 Client Support

Request support for the Plutonium T6 client, please wait at-least 1 day for a reply, it can get busy. The community is free to try to help in any thread.

12.0k Topics 38.6k Posts
  • can't launch the game

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    @Resxt thx for help but i got my way around it. works.
  • Controller not working on t6

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    never had problems with SCPToolkit from Nefarius Github
  • Internet connection lost when starting bo2 t6 torrent

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    @TheSmallSlice it's probably just your internet being bad and dropping when starting a torrent. Either get closer to your router or use a cable or buy the game to download from Steam
  • Crash reference a7fd81cc5eb88b7

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    @NoXiiuS__ Crash with an error (0x000007b, crashdump error or similar) There is no easy answer for this but here are some possible solutions Add Plutonium as an exception in your antivirus or uninstall it (do what is said for your antivirus in the documentation) https://plutonium.pw/docs/antivirus Repair your game: https://plutonium.pw/docs/repair/ Update your GPU drivers Install DirectX (even if it's already installed): https://www.microsoft.com/en-us/download/details.aspx?id=35 If you're running the game in a virtual machine don't, this doesn't work If you're using ReShade remove it. It's not supported on Plutonium and will make your game crash Close programs with overlays or disable their overlays (Steam, MSI Afterburner, Rivatuner etc.) Try to unplug devices connected to your PC (VR headset, other monitors, controllers etc.) If you use an Avermedia capture card uninstall its drivers Verify the integrity of your system files: Open the start menu and search for "cmd" Run cmd as admin Copy and paste (right click) the command below in the cmd and press enter dism /online /cleanup-image /restorehealth Once it's done restart your PC If after doing all of this it still doesn't work reply with these info What your antivirus is and if you disabled or uninstalled it A screenshot of your game files As a last resort doing a clean install of Windows (factory reset) could solve the issue. Don't install your usual programs at first just install your GPU drivers, Direct X, your browser and Discord for example and test like that.
  • Error game is not runnng!

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    @MrAAN24 what is your antivirus? Also show the path in the launcher and show your game files as well. Also do you have any error when clicking on play or nothing?
  • I need help with this issue

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    First at all thanks for the help given. On the other side I solve the problem!!!! I tried to update to Windows 11, but I hadn´t enought storage space in my computer so when I restarted the computer to install Windows 11 I got an error. Then the computer restarted by itself whith windows 10 and the plutonium works!! Thanks for the help and I hope it will help more people.
  • Just got banned for aimbot wtf?!?!

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    @dZ-Sensi Server ban by a server admin - you'd be best trying to contact the server owner themselves or play on another server.
  • bug

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    No one has replied
  • How To Reset Settings?

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    Assuming you mean "too big" as in your resolution being scuffed, you can fix it by going in the bootstrapper command prompt (the console opened when you start the game). Edit this command to match your monitor resolution r_mode "1920x1080"; vid_restart Paste it in the command prompt (right click) then press Enter.
  • Startup issue

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    @XxAmin_LibyaxX did you path it correctly? https://forum.plutonium.pw/topic/6832/common-launcher-issues-solutions
  • Origins white screen bug

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    Don't know of any other workaround, no. This likely won't be fixed anytime soon either since it has a pretty low priority.
  • When I run bo2, the game returns to windows

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    Alt tab to the bootstrapper window instead, and type r_fullscreen 0; vid_restart into it.
  • Crossplay

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    @UDroppedUrSoap You can install plutonium using the steam version.
  • Crash after trying to load in zombies map

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    @kodalee TXT DUMP: https://drive.google.com/file/d/1ltIHUxGQPd9uhP2prpWn3thgP7FGkjlF/view?usp=sharing DUMP FILE: https://drive.google.com/file/d/1Gb8GVGind71t4lzGJNJNE3ReF24AjnJU/view?usp=sharing
  • Help with playing with friends

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    @TheBoyDex yes if its not a solo game or if the game is full.
  • awaiting gamestate in zombies

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    @danicnts7 same
  • ZM mob of the dead starts as mp

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    you should get 1-3 back every round in the normal version
  • I cant join any server

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    @Jonottaja Your launcher is outdated https://plutonium.pw/docs/update/ Make sure you and everyone trying to play a custom game together have the latest version
  • Kaspersky Security Cloud deleting Plutonium bootstrapper

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    Even after adding BOTH Bootstrapper and Launcher to exclusion, Kaspersky wouldn't even budge and removed Bootstrapper again.[image: 1648922103733-screenshot_3.png] I'm kinda pissed off, so the only solution for me is to terminate Kaspersky AV process and play on Plutonium without AV. Thanks for helping me, though. EDIT: Strangely enough, Plutonium does seem to work on IW5, but blocks WaW. EDIT 2: Nevermind, it fully works now. Thanks for assistance!
  • Am I allowed to cheat in a 1 vs 1 with a friend?

    cheats bo2 multiplayer
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    @a-4747 If you are playing LAN/Private match then this is totally legal. but if u are trying to cheat online then this is where u can get banned 100% for giving unfair advantages to other player. thank you for contacting out too other people like staff to help