literally nothing works

Topic created · 26 Posts · 255 Views
  • on windows 11
    no antivirus (its excluded anyways both the exe and folder in %appdata
    windows defender is deactivated
    no futher antivirus was ever installed on pc
    all recommended and required apps/installs were done
    I have done literally everything that has been recommended nothing works
    I have searched through everyone having similar problems as I am but yet to receive a fix (some report factory resetting pc has worked) but you got me fucked if you think im doing that for plutonium
    all I can find is Resxt power tripping on people saying there is no issue with the launcher and everyone who thinks so is a degenerate.

  • @GLOYKB first thing you can do is post a screenshot of the error message
    that’ll help you a lot
    and the launcher itself has no issues
    it’s ur pc that is causing the issues.

  • @GLOYKB can you describe your problem better?
    Also press win + r type winver and screenshot the window that pops up.

    And yes everyone who says the launcher doesn't work and believe the software is at fault is wrong and has no idea what he's saying. If you run an OS that's not supported then it obviously won't work

  • @Resxt he said he's on win11.

    @GLOYKB i don't see the word "degenerate" used anywhere. You forgot to mention what the actual issue is in your post, does the launcher just not start? Does it display an error message? If yes post a screenshot of it.

    Have you also installed these?

    https://aka.ms/vs/17/release/vc_redist.x86.exe
    https://aka.ms/vs/17/release/vc_redist.x64.exe

  • @GLOYKB maybe you got special unicode characters in the name of your PC?
    Characters such as š,đ,č,ć and ž, and lots of characters in French, Portuguese, Spanish and so on cannot be recognized, and would be registered as empty rectanges or bunch of question marks.

  • @ivanovich_ same for emojis?

  • @hindercanrun I think so.

  • @Resxt - removed because it shows your email, windows 11 v21h2 - fine -
    when i try opening the exe nothing happens

  • @Dss0 sorry you're right the exact word degenerate wasn't used ill make sure to be much more specific with my next issue.... anyways when i open the exe to install the launcher nothing happens.

  • @hindercanrun thats the entire issue, theres not even an error msgs

  • @GLOYKB try to start the launcher then search for "event viewer" in the windows start menu, open it and go to windows logs -> application. Check if any errors came up that are related to the launcher, highlight them and screenshot all the details it displays on the bottom of the window.

  • @Dss0 Application: plutonium.exe
    Framework Version: v4.0.30319
    Description: The process was terminated due to an unhandled exception.
    Exception Info: System.AccessViolationException
    at MS.Internal.FontCache.FontSourceCollection.System.Collections.Generic.IEnumerable<MS.Internal.Text.TextInterface.IFontSource>.GetEnumerator()
    at MS.Internal.Text.TextInterface.FontCollectionLoader.CreateEnumeratorFromKey(IntPtr, Void*, UInt32, IntPtr*)
    at MS.Internal.Text.TextInterface.Factory.GetFontCollection(System.Uri)
    at MS.Internal.FontCache.DWriteFactory.GetFontCollectionFromFileOrFolder(System.Uri, Boolean)
    at System.Windows.Media.FontFamily.LookupFontFamilyAndFace(MS.Internal.FontCache.CanonicalFontFamilyReference, System.Windows.FontStyle ByRef, System.Windows.FontWeight ByRef, System.Windows.FontStretch ByRef)
    at System.Windows.Media.FontFamily.FindFirstFontFamilyAndFace(System.Windows.FontStyle ByRef, System.Windows.FontWeight ByRef, System.Windows.FontStretch ByRef)
    at System.Windows.Media.Typeface.ConstructCachedTypeface()
    at System.Windows.Media.Typeface.get_CachedTypeface()
    at System.Windows.Media.Typeface.CheckFastPathNominalGlyphs(System.Windows.Media.TextFormatting.CharacterBufferRange, Double, Single, Double, Double, Boolean, Boolean, System.Globalization.CultureInfo, System.Windows.Media.TextFormattingMode, Boolean, Boolean, Int32 ByRef)
    at MS.Internal.TextFormatting.SimpleRun.CreateSimpleTextRun(System.Windows.Media.TextFormatting.CharacterBufferRange, System.Windows.Media.TextFormatting.TextRun, MS.Internal.TextFormatting.TextFormatterImp, Int32, Boolean, Boolean, Double)
    at MS.Internal.TextFormatting.SimpleRun.Create(MS.Internal.TextFormatting.FormatSettings, System.Windows.Media.TextFormatting.CharacterBufferRange, System.Windows.Media.TextFormatting.TextRun, Int32, Int32, Int32, Int32, Int32, Double)
    at MS.Internal.TextFormatting.SimpleRun.Create(MS.Internal.TextFormatting.FormatSettings, Int32, Int32, Int32, Int32, Int32, Double)
    at MS.Internal.TextFormatting.SimpleTextLine.Create(MS.Internal.TextFormatting.FormatSettings, Int32, Int32, Double)
    at MS.Internal.TextFormatting.TextFormatterImp.FormatLineInternal(System.Windows.Media.TextFormatting.TextSource, Int32, Int32, Double, System.Windows.Media.TextFormatting.TextParagraphProperties, System.Windows.Media.TextFormatting.TextLineBreak, System.Windows.Media.TextFormatting.TextRunCache)
    at MS.Internal.TextFormatting.TextFormatterImp.FormatLine(System.Windows.Media.TextFormatting.TextSource, Int32, Double, System.Windows.Media.TextFormatting.TextParagraphProperties, System.Windows.Media.TextFormatting.TextLineBreak, System.Windows.Media.TextFormatting.TextRunCache)
    at MS.Internal.Text.Line.Format(Int32, Double, System.Windows.Media.TextFormatting.TextParagraphProperties, System.Windows.Media.TextFormatting.TextLineBreak, System.Windows.Media.TextFormatting.TextRunCache, Boolean)
    at System.Windows.Controls.TextBlock.MeasureOverride(System.Windows.Size)
    at System.Windows.FrameworkElement.MeasureCore(System.Windows.Size)
    at System.Windows.UIElement.Measure(System.Windows.Size)
    at MS.Internal.Helper.MeasureElementWithSingleChild(System.Windows.UIElement, System.Windows.Size)
    at System.Windows.Controls.ContentPresenter.MeasureOverride(System.Windows.Size)
    at System.Windows.FrameworkElement.MeasureCore(System.Windows.Size)

    • System

      • Provider

      [ Name] .NET Runtime

      • EventID 1026

      [ Qualifiers] 0

      Version 0

      Level 2

      Task 0

      Opcode 0

      Keywords 0x80000000000000

      • TimeCreated

      [ SystemTime] 2022-09-18T21:39:28.5962745Z

      EventRecordID 40415

      Correlation

      • Execution

      [ ProcessID] 50132
      [ ThreadID] 0

      Channel Application

      Computer DESKTOP-7SC87

      Security

    • EventData

      Application: plutonium.exe Framework Version: v4.0.30319 Description: The process was terminated due to an unhandled exception. Exception Info: System.AccessViolationException at MS.Internal.FontCache.FontSourceCollection.System.Collections.Generic.IEnumerable<MS.Internal.Text.TextInterface.IFontSource>.GetEnumerator() at MS.Internal.Text.TextInterface.FontCollectionLoader.CreateEnumeratorFromKey(IntPtr, Void*, UInt32, IntPtr*) at MS.Internal.Text.TextInterface.Factory.GetFontCollection(System.Uri) at MS.Internal.FontCache.DWriteFactory.GetFontCollectionFromFileOrFolder(System.Uri, Boolean) at System.Windows.Media.FontFamily.LookupFontFamilyAndFace(MS.Internal.FontCache.CanonicalFontFamilyReference, System.Windows.FontStyle ByRef, System.Windows.FontWeight ByRef, System.Windows.FontStretch ByRef) at System.Windows.Media.FontFamily.FindFirstFontFamilyAndFace(System.Windows.FontStyle ByRef, System.Windows.FontWeight ByRef, System.Windows.FontStretch ByRef) at System.Windows.Media.Typeface.ConstructCachedTypeface() at System.Windows.Media.Typeface.get_CachedTypeface() at System.Windows.Media.Typeface.CheckFastPathNominalGlyphs(System.Windows.Media.TextFormatting.CharacterBufferRange, Double, Single, Double, Double, Boolean, Boolean, System.Globalization.CultureInfo, System.Windows.Media.TextFormattingMode, Boolean, Boolean, Int32 ByRef) at MS.Internal.TextFormatting.SimpleRun.CreateSimpleTextRun(System.Windows.Media.TextFormatting.CharacterBufferRange, System.Windows.Media.TextFormatting.TextRun, MS.Internal.TextFormatting.TextFormatterImp, Int32, Boolean, Boolean, Double) at MS.Internal.TextFormatting.SimpleRun.Create(MS.Internal.TextFormatting.FormatSettings, System.Windows.Media.TextFormatting.CharacterBufferRange, System.Windows.Media.TextFormatting.TextRun, Int32, Int32, Int32, Int32, Int32, Double) at MS.Internal.TextFormatting.SimpleRun.Create(MS.Internal.TextFormatting.FormatSettings, Int32, Int32, Int32, Int32, Int32, Double) at MS.Internal.TextFormatting.SimpleTextLine.Create(MS.Internal.TextFormatting.FormatSettings, Int32, Int32, Double) at MS.Internal.TextFormatting.TextFormatterImp.FormatLineInternal(System.Windows.Media.TextFormatting.TextSource, Int32, Int32, Double, System.Windows.Media.TextFormatting.TextParagraphProperties, System.Windows.Media.TextFormatting.TextLineBreak, System.Windows.Media.TextFormatting.TextRunCache) at MS.Internal.TextFormatting.TextFormatterImp.FormatLine(System.Windows.Media.TextFormatting.TextSource, Int32, Double, System.Windows.Media.TextFormatting.TextParagraphProperties, System.Windows.Media.TextFormatting.TextLineBreak, System.Windows.Media.TextFormatting.TextRunCache) at MS.Internal.Text.Line.Format(Int32, Double, System.Windows.Media.TextFormatting.TextParagraphProperties, System.Windows.Media.TextFormatting.TextLineBreak, System.Windows.Media.TextFormatting.TextRunCache, Boolean) at System.Windows.Controls.TextBlock.MeasureOverride(System.Windows.Size) at System.Windows.FrameworkElement.MeasureCore(System.Windows.Size) at System.Windows.UIElement.Measure(System.Windows.Size) at MS.Internal.Helper.MeasureElementWithSingleChild(System.Windows.UIElement, System.Windows.Size) at System.Windows.Controls.ContentPresenter.MeasureOverride(System.Windows.Size) at System.Windows.FrameworkElement.MeasureCore(System.Windows.Size) at System.Windows.UIElement.Measure(System.Windows.Size) at System.Windows.Controls.Grid.MeasureOverride(System.Windows.Size) at System.Windows.FrameworkElement.MeasureCore(System.Windows.Size) at System.Windows.UIElement.Measure(System.Windows.Size) at System.Windows.Controls.Control.MeasureOverride(System.Windows.Size) at System.Windows.FrameworkElement.MeasureCore(System.Windows.Size) at System.Windows.UIElement.Measure(System.Windows.Size) at System.Windows.Controls.DockPanel.MeasureOverride(System.Windows.Size) at System.Windows.FrameworkElement.MeasureCore(System.Windows.Size) at System.Windows.UIElement.Measure(System.Windows.Size) at System.Windows.Controls.Grid.MeasureCell(Int32, Boolean) at System.Windows.Controls.Grid.MeasureCellsGroup(Int32, System.Windows.Size, Boolean, Boolean, Boolean ByRef) at System.Windows.Controls.Grid.MeasureCellsGroup(Int32, System.Windows.Size, Boolean, Boolean) at System.Windows.Controls.Grid.MeasureOverride(System.Windows.Size) at System.Windows.FrameworkElement.MeasureCore(System.Windows.Size) at System.Windows.UIElement.Measure(System.Windows.Size) at System.Windows.Documents.AdornerDecorator.MeasureOverride(System.Windows.Size) at System.Windows.FrameworkElement.MeasureCore(System.Windows.Size) at System.Windows.UIElement.Measure(System.Windows.Size) at System.Windows.Controls.Grid.MeasureOverride(System.Windows.Size) at System.Windows.FrameworkElement.MeasureCore(System.Windows.Size) at System.Windows.UIElement.Measure(System.Windows.Size) at System.Windows.Window.MeasureOverrideHelper(System.Windows.Size) at System.Windows.Window.MeasureOverride(System.Windows.Size) at System.Windows.FrameworkElement.MeasureCore(System.Windows.Size) at System.Windows.UIElement.Measure(System.Windows.Size) at System.Windows.Interop.HwndSource.SetLayoutSize() at System.Windows.Interop.HwndSource.set_RootVisualInternal(System.Windows.Media.Visual) at System.Windows.Window.SetRootVisualAndUpdateSTC() at System.Windows.Window.SetupInitialState(Double, Double, Double, Double) at System.Windows.Window.CreateSourceWindow(Boolean) at System.Windows.Window.ShowHelper(System.Object) at Plutonium.Updater.App.App+<Application_Startup>d__1.MoveNext() at System.Threading.ExecutionContext.RunInternal(System.Threading.ExecutionContext, System.Threading.ContextCallback, System.Object, Boolean) at System.Threading.ExecutionContext.Run(System.Threading.ExecutionContext, System.Threading.ContextCallback, System.Object, Boolean) at System.Runtime.CompilerServices.AsyncMethodBuilderCore+MoveNextRunner.Run() at System.Windows.Threading.ExceptionWrapper.InternalRealCall(System.Delegate, System.Object, Int32) at System.Windows.Threading.ExceptionWrapper.TryCatchWhen(System.Object, System.Delegate, System.Object, Int32, System.Delegate) at System.Windows.Threading.DispatcherOperation.InvokeImpl() at MS.Internal.CulturePreservingExecutionContext.CallbackWrapper(System.Object) at System.Threading.ExecutionContext.RunInternal(System.Threading.ExecutionContext, System.Threading.ContextCallback, System.Object, Boolean) at System.Threading.ExecutionContext.Run(System.Threading.ExecutionContext, System.Threading.ContextCallback, System.Object, Boolean) at System.Threading.ExecutionContext.Run(System.Threading.ExecutionContext, System.Threading.ContextCallback, System.Object) at MS.Internal.CulturePreservingExecutionContext.Run(MS.Internal.CulturePreservingExecutionContext, System.Threading.ContextCallback, System.Object) at System.Windows.Threading.DispatcherOperation.Invoke() at System.Windows.Threading.Dispatcher.ProcessQueue() at System.Windows.Threading.Dispatcher.WndProcHook(IntPtr, Int32, IntPtr, IntPtr, Boolean ByRef) at MS.Win32.HwndWrapper.WndProc(IntPtr, Int32, IntPtr, IntPtr, Boolean ByRef) at MS.Win32.HwndSubclass.DispatcherCallbackOperation(System.Object) at System.Windows.Threading.ExceptionWrapper.InternalRealCall(System.Delegate, System.Object, Int32) at System.Windows.Threading.ExceptionWrapper.TryCatchWhen(System.Object, System.Delegate, System.Object, Int32, System.Delegate) at System.Windows.Threading.Dispatcher.LegacyInvokeImpl(System.Windows.Threading.DispatcherPriority, System.TimeSpan, System.Delegate, System.Object, Int32) at MS.Win32.HwndSubclass.SubclassWndProc(IntPtr, Int32, IntPtr, IntPtr) at MS.Win32.UnsafeNativeMethods.DispatchMessage(System.Windows.Interop.MSG ByRef) at System.Windows.Threading.Dispatcher.PushFrameImpl(System.Windows.Threading.DispatcherFrame) at System.Windows.Application.RunInternal(System.Windows.Window) at System.Windows.Application.Run() at Plutonium.Updater.App.App.Main()

  • @GLOYKB ok, a strange crash related to fonts. Try this:

    1. Search for "services" via the windows start menu and open it
    2. Look for "Windows Presentation Foundation Font Cache 3.0.0.0" in the list of services
    3. Right click the service -> stop, if it's already stopped just skip to the next step
    4. Look for "Windows Font Cache Service" in the list of services
    5. Right click the service -> stop, if it's already stopped just skip to the next step
    6. Hit Windows Key + R and paste this into the run box that comes up:
    %windir%\ServiceProfiles\LocalService\AppData\Local\FontCache
    
    1. Hit Enter and a folder should open
    2. In this folder delete all the DAT files ("DAT File" listed as the file type)
    3. Go to C:\Windows\System32 and delete "FNTCACHE.DAT"
    4. Restart your PC and try again

    If it still doesn't work:

    1. Open the start menu and search for "cmd"
    2. Right click cmd -> run as administrator
    3. Copy and paste (right click) each command below one by one in the cmd and press enter after each command
      Only put the next command when the one you ran is finished.
    DISM /Online /Cleanup-Image /CheckHealth
    DISM /Online /Cleanup-Image /ScanHealth
    DISM /Online /Cleanup-Image /RestoreHealth
    sfc /scannow
    
    1. Once it's done restart your PC and try again
  • Did all of the above and still no fix

  • @GLOYKB do you have any custom fonts installed? Is your system font the default one?

  • @Dss0 default font

  • @GLOYKB then i'm out of ideas

  • @GLOYKB have you updated ur pc to latest

  • @hindercanrun wow man i really dont know what plutonium would do without you

  • I personally would check to see if your install is not corrupted in some way.

    if you can do a

    sfc /scannow and or DISM.exe /Online /Cleanup-image /Restorehealth

    In a admin command prompt or powershell

    as I play on windows 11 and I don't have this issue and it seems as dsso said a unique crash

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