White screen when you join origins

[AndriuFavela]

My friend has a problem.
The thing is that when he starts origins (after loading screen) the screen gets white and it's unplayable, we've tried everything but no solution, anyone knows what's the cause of this? And any solutions? Thanks for reading and have a nice day.

[Dss0]

@Txkker2007 does he have a sound output device attached? There is a bug in origins where it will do this if you have no audio output.