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BO2 and BO1 crashing with no message

Scheduled Pinned Locked Moved BO2 Client Support
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  • renatodoreggaeundefined Offline
    renatodoreggaeundefined Offline
    renatodoreggae
    wrote on last edited by renatodoreggae
    #1

    Hey guys, I installed plutonium in my computer and it works perfectly, on the other hand in my brother's computer it crashes like in 5 to 10 minutes every game and it's very frustrating. If someone knows how to fix it help plss, I just wanna play some zombies with my brother to remember a much simpler time.

    xperes1998undefined 1 Reply Last reply
    0
    • Resxtundefined Offline
      Resxtundefined Offline
      Resxt Plutonium Staff
      wrote on last edited by
      #2

      Did he install any mod or script or did he modify his files in any way?

      Also list any antivirus and security tool he has installed, even if it's disabled.
      This is very important, you must be 100% sure that you include everything in your reply

      renatodoreggaeundefined 1 Reply Last reply
      0
      • renatodoreggaeundefined Offline
        renatodoreggaeundefined Offline
        renatodoreggae
        replied to Resxt on last edited by
        #3

        Resxt actually I installed in his computer and I just installed normally like I did to mine. Didn't modify a single file whatsoever. I think the only antivirus he has on his computer is Kaspersky but it isn't active.

        1 Reply Last reply
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        • Resxtundefined Offline
          Resxtundefined Offline
          Resxt Plutonium Staff
          wrote on last edited by
          #4

          Kaspersky is very likely the issue.
          Try to add Plutonium as an exception in Kaspersky
          Restart the PC and try again

          If it still crashes you may have to disable an extra protection like anti rootkit or whatever or simpler uninstall Kaspersky, Windows Defender does a nice job as an antivirus, you don't really need another one and certainly not one that is activated when you disable it and one that ignores your exceptions

          renatodoreggaeundefined Faz u  Urroundefined sakurakkoundefined 3 Replies Last reply
          1
          • renatodoreggaeundefined Offline
            renatodoreggaeundefined Offline
            renatodoreggae
            replied to Resxt on last edited by
            #5

            Resxt hey I just uninstalled Kaspersky, made an exception for plutonium on windows defender and restarted the pc and it still isn't working 😕

            1 Reply Last reply
            0
            • xperes1998undefined Offline
              xperes1998undefined Offline
              xperes1998
              replied to renatodoreggae on last edited by
              #6

              renatodoreggae hello invite me game man

              1 Reply Last reply
              0
              • Faz u  Urroundefined Offline
                Faz u  Urroundefined Offline
                Faz u Urro
                replied to Resxt on last edited by
                #7

                Resxt same problem here, Bo1 and bo2 crash after 10 - 50 seconds with no message.
                i play bo2 on steam normally, but i cant play with my friends on plotonium.

                windows defender : disabled
                all redist/directx installed
                all drivers att.

                renatodoreggaeundefined 1 Reply Last reply
                2
                • renatodoreggaeundefined Offline
                  renatodoreggaeundefined Offline
                  renatodoreggae
                  replied to Faz u Urro on last edited by
                  #8

                  Faz u Urro wanna play BO2 on steam?

                  1 Reply Last reply
                  1
                  • sakurakkoundefined Offline
                    sakurakkoundefined Offline
                    sakurakko
                    replied to Resxt on last edited by
                    #9

                    Resxt same here . i download t6 from plutonium site and game crashes after
                    1min

                    1 Reply Last reply
                    0
                    • asterfrosttundefined Offline
                      asterfrosttundefined Offline
                      asterfrostt
                      wrote on last edited by
                      #10

                      Resxt same problem here, windows defender disabled and all directx installed, BO2 crash after 30 seconds

                      1 Reply Last reply
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