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Account locked?

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  • misleader Offline
    misleader Offline
    misleader
    wrote on last edited by
    #1

    Hello!
    So today i was trying to sign into my old account that hasn't been accessed in a very long time
    and i got the following message:
    72879622-9bc9-4260-bde5-d63c2ed83383-image.png
    and i was wondering if the account has been locked due to the name or banned due to something i did?

    Dss0 1 Reply Last reply
    0
    • misleader misleader

      Hello!
      So today i was trying to sign into my old account that hasn't been accessed in a very long time
      and i got the following message:
      72879622-9bc9-4260-bde5-d63c2ed83383-image.png
      and i was wondering if the account has been locked due to the name or banned due to something i did?

      Dss0 Offline
      Dss0 Offline
      Dss0
      Plutonium Staff
      wrote on last edited by
      #2

      misleader did you type in a wrong password multiple times by any chance? that would auto lock it for 15 mins.

      misleader 1 Reply Last reply
      0
      • Dss0 Dss0

        misleader did you type in a wrong password multiple times by any chance? that would auto lock it for 15 mins.

        misleader Offline
        misleader Offline
        misleader
        wrote on last edited by
        #3

        Dss0 Oh i did enter it wrong a few times i had no idea this caused the account to be locked,
        i guess ill retry it in 15 mins. should i notify if this keeps occuring?

        1 Reply Last reply
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        • Resxt Offline
          Resxt Offline
          Resxt
          Plutonium Staff
          wrote on last edited by Resxt
          #4

          Majority of websites work like that for security reasons. If you put a wrong password too many times it gets blocked for some time. Just try again later

          elfollaabuelasss 1 Reply Last reply
          0
          • GOLD3N 4RM Offline
            GOLD3N 4RM Offline
            GOLD3N 4RM
            wrote on last edited by
            #5

            I'm pretty sure you don't get locked out of your account if you try to do it in the launcher. Once you get the password
            and log into the launcher, then you can use the same one on the website. I don't know if this idea was intentional or not, but I like it.

            1 Reply Last reply
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            • Dss0 Dss0 locked this topic on

            Hello! It looks like you're interested in this conversation, but you don't have an account yet.

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            With your input, this post could be even better 💗

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