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Launcher wont open

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  • purahundefined Offline
    purahundefined Offline
    purah
    wrote on last edited by
    #1

    Plutonium Updater

    Failed to fetch info: Get "https://cdn.plutonium.pw/updater/prod.json": tls: first record does not look like a TLS handshake

    Press 'enter' to quit.

    1 Reply Last reply
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    • Mr. Androidundefined Offline
      Mr. Androidundefined Offline
      Mr. Android Plutonium Admin
      wrote on last edited by
      #2

      Who is your Internet Service Provider?

      This is normally a problem caused by a firewall.

      A Workaround: Open the launcher like 10 times and it should let you in.

      purahundefined 2 Replies Last reply
      0
      • purahundefined Offline
        purahundefined Offline
        purah
        replied to Mr. Android on last edited by
        #3

        Mr. Android I ended up reinstalling the launcher and its working now but I will try that if it does it again, but my game crashes everytime I load into a server. Not sure if you guys have any ideas for this.

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        • purahundefined Offline
          purahundefined Offline
          purah
          replied to Mr. Android on last edited by
          #4

          Mr. Android My internet provider is Xfinity

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          • Mr. Androidundefined Offline
            Mr. Androidundefined Offline
            Mr. Android Plutonium Admin
            wrote on last edited by
            #5

            In regards to xfinity, you need to disable the built in firewall.
            Using the Xfinity website (there is alternatly the Xfinity xFi phone app)

            1: Login to xfinity account.

            2: Click the wifi icon on the tool bar. If you hold the mouse over it the tool tip will show Xfinity xFi.

            (wifi icon is to the left of the phone icon)

            3: You should now be at https://internet.xfinity.com/

            4: Click on More...you will land here https://internet.xfinity.com/more

            5: Click on My Services.

            6: You will be at xFi Advanced Security...click Disable (or Enable).

            7: You will be presented with a toggle button to select enable or disable.

            It says to wait about 10 minutes for change to take effect

            Show us a screenshot of the error message you get when loading into a server 🙂

            1 Reply Last reply
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