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Exception Code: 0xC0000005 Exception Address: 0x0054162C

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  • ChosenUndeadundefined Offline
    ChosenUndeadundefined Offline
    ChosenUndead
    wrote on last edited by
    #7

    Which OS have the people that do have these issues? Maybe the cause of the error that they have. So far, I have tested windows 10 LTSC 21h2 and windows 10 PRO 22h2, and I have never encountered this issue at all.I own a copy of the game on steam, and I download it through steam.
    None of the OS that I have had used are custom ISOs. I have downloaded all of them from the Microsoft page. And also, I have debloated my self.

    Elbaanundefined 1 Reply Last reply
    0
    • KiriNeko1507undefined Offline
      KiriNeko1507undefined Offline
      KiriNeko1507
      wrote on last edited by
      #8

      Moonway I have the same error and i make this and is working fine now.

      Elbaanundefined Moonwayundefined 2 Replies Last reply
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      • Elbaanundefined Offline
        Elbaanundefined Offline
        Elbaan
        replied to KiriNeko1507 on last edited by
        #9

        KiriNeko1507 then you had a other issue, see related forum post, useless "restart the pc" post are not wished

        1 Reply Last reply
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        • Elbaanundefined Offline
          Elbaanundefined Offline
          Elbaan
          replied to ChosenUndead on last edited by
          #10

          ChosenUndead

          To fill up the list of different env this is what already has been checked with other users in forum and mostly in discord:

          Windows: 11 and 10
          CPU: Intel and AMD
          GPU: Nvidia and AMD
          Network: UPNP disabled and enabled, checked in wireshark if we get network errors -> no
          Firewall: On and off tested, Windows Defender and/or Avira

          out of context:
          If XDefiant is coming out and its great as it was in the beta then I probably don't care anymore, so happy waiting until next "Issue is fixed in next release" without debugging or dev even know what the issue is cuz they are too feared of their private source being leaked by a debug version

          1 Reply Last reply
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          • Moonwayundefined Offline
            Moonwayundefined Offline
            Moonway
            replied to KiriNeko1507 on last edited by Moonway
            #11

            ChosenUndead Im using a windows 10 version 22H2 install which i was able to play plutonium on previously before a (presumably) plutonium update broke it. Unfortunately it does not matter in the slightest that you havent experienced this issue yourself as it does not fix it for everyone else that does have it, but hey good for you that your game works 🙂

            KiriNeko1507 Ditto what Elbaan said. You did not have the same issue.

            ChosenUndeadundefined 1 Reply Last reply
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            • ChosenUndeadundefined Offline
              ChosenUndeadundefined Offline
              ChosenUndead
              replied to Moonway on last edited by
              #12

              Moonway
              An update from plutonium is unlikely to be connected to that issue. If that would be the case, you will encounter zero people playing the game. Which is not the case, in fact is some sort of isolated problem. A quick search of the code “0xC0000005” on google, will lead you to either a corrupted windows install or some hardware failure.

              Elbaanundefined JezuzLizardundefined 2 Replies Last reply
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              • Elbaanundefined Offline
                Elbaanundefined Offline
                Elbaan
                replied to ChosenUndead on last edited by
                #13

                ChosenUndead and if you search more you will find more reasons why this error is thrown, nullptr can be everything, now I beg you to stop spamming the forum with lmgtfy answers, go on discord if you want to help clueless people

                1 Reply Last reply
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                • JezuzLizardundefined Offline
                  JezuzLizardundefined Offline
                  JezuzLizard Plutonium Staff
                  replied to ChosenUndead on last edited by
                  #14

                  ChosenUndead No that is entirely wrong. The phrase "works on my machine" is genuinely a possibility, because I'm a victim of the opposite where all the developers on our team who attempted could not replicate the issue that likely only happens on my computer. The steps to reproduce the error were 100% consistent, but only on my specific computer with its specific firmware, hardware, and software combination. However we did eventually figure out that the issue was caused by a Plutonium patch that was made sometime in the last 2 years, though which specific patch we don't actually know yet. Basically it is entirely possible for issues to exist that may only affect a small portion of users even if those users don't use the software in unusual ways or their setups are completely fine. Though it is always possible that even if only a small amount of the userbase is affected by symptoms of the erroneous code, it could simply have other effects which you may not notice unless it presents itself as a crash or other unexpected behavior.

                  While we would definitely like to detect all possible bugs before an update reaches prod, it is simply impossible for a team of our size, budget, and free time to actually reliably test enough different combinations of software, hardware, and firmware to have a chance of catching bugs like the one this topic is about.

                  Will the bug be fixed soon? Probably not unless we are able to learn of a semi-reliable way of replicating the issue under the debugger or learn commonalities between different user's crashes.
                  Will the bug be fixed eventually? I like to think we have a fairly good track record for eventually fixing bugs that are unintentionally introduced in our updates, so while it may take some time we should be able to fix this particular crash like many before it.

                  Moonwayundefined 1 Reply Last reply
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                  • JezuzLizardundefined Offline
                    JezuzLizardundefined Offline
                    JezuzLizard Plutonium Staff
                    replied to Elbaan on last edited by
                    #15

                    Elbaan So I'm very confused by your initial statement of "Tested Black Ops II Zombies and it works fine there", which is then followed by a console log with an error message that should NEVER happen in bold text. The only way that error can realistically occur is if the core fastfiles clientside or serverside are not identical to the other. More specifically it would be the file in each map's primary fastfile called mp/configstrings/configstrings_<mapname>.csv is not the same when loading that map when joining the server on both the client and server.

                    In this case your files are incorrect and you are not using the official Steam files as I tested joining the same exact server you triggered the error for and did not get the error. From what I can tell this is not related to what language you are playing the game in, as unlike the German version of Black Op 1 the executable is not modified nor are core fastfiles different from the other languages.

                    Hadi77KSAundefined Elbaanundefined DJseanyBundefined 3 Replies Last reply
                    0
                    • Hadi77KSAundefined Offline
                      Hadi77KSAundefined Offline
                      Hadi77KSA Contributor
                      replied to JezuzLizard on last edited by
                      #16

                      JezuzLizard the error being in bold seems to just be a formatting error, as evidenced by the missing line of equal signs below the error in the original message which shows properly when quoting the message. As for the error itself, it’s commonly caused by not having the files installed of the map they’re trying to join according to the common issues post, which in this case happens to be Mob of the Dead, a DLC map.

                      Here’s the console log provided in code block formatting:

                      Loading fastfile code_pre_gfx_zm
                      Built adjacency info for IPaks 0ms
                      [STEAM] 1 calls ready, running...
                      [STEAM] running call 1
                      ----- FS_Startup -----
                      Searching for iwds in F:\Games\Steam\steamapps\common\Call of Duty Black Ops II/players
                      Searching for iwds in F:\Games\Steam\steamapps\common\Call of Duty Black Ops II/main_shared
                      Searching for iwds in F:\Games\Steam\steamapps\common\Call of Duty Black Ops II/main
                      Searching for iwds in C:\Users\Elban\AppData\Local\Plutonium\storage\t6/main
                      Searching for iwds in F:\Games\Steam\steamapps\common\Call of Duty Black Ops II/t6r/data
                      Searching for iwds in C:\Users\Elban\AppData\Local\Plutonium\storage\t6/players
                      Searching for iwds in C:\Users\Elban\AppData\Local\Plutonium\storage\t6//
                      Current language: german
                      Current search path:
                      C:\Users\Elban\AppData\Local\Plutonium\storage\t6//
                      C:\Users\Elban\AppData\Local\Plutonium\storage\t6/players
                      F:\Games\Steam\steamapps\common\Call of Duty Black Ops II/t6r/data
                      C:\Users\Elban\AppData\Local\Plutonium\storage\t6/main
                      F:\Games\Steam\steamapps\common\Call of Duty Black Ops II/main
                      F:\Games\Steam\steamapps\common\Call of Duty Black Ops II/main_shared
                      F:\Games\Steam\steamapps\common\Call of Duty Black Ops II/players
                      Loading fastfile patch_zm
                      Loading fastfile ge_patch_zm
                      Loading fastfile code_post_gfx_zm
                      Loading fastfile ge_code_post_gfx_zm
                      Built adjacency info for IPaks 8ms
                      Setting new default microphone level to 65535
                      cg_hudGrenadeIconMaxRangeFrag is cheat protected
                      cg_drawCrosshair is cheat protected
                      cg_drawCrosshairNames is cheat protected
                      revive_time_taken is cheat protected
                      Unknown command: "resetCustomGametype"
                      bound socket to localhost:4976
                      Unknown command: "t6zm"
                      Loaded menu file: ui/t6/dvarleftrightselector.lua
                      Loaded menu file: ui_mp/t6/hud/team_marinesopfor.lua
                      Loaded menu file: ui_mp/t6/hud/class.lua
                      Loaded menu file: ui/t6/menus/optionscontrols.lua
                      Loaded menu file: ui/t6/menus/optionssettings.lua
                      Loaded menu file: ui/t6/menus/safeareamenu.lua
                      Loaded menu file: ui_mp/t6/hud/scoreboard.lua
                      Loaded menu file: ui_mp/t6/hud/spectateplayercard.lua
                      Loaded menu file: ui_mp/t6/hud/loading.lua
                      Loaded menu file: ui_mp/t6/zombie/hudcompetitivescoreboardzombie.lua
                      Loaded menu file: ui_mp/t6/zombie/hudcompetitivescoreboardzombieog.lua
                      Loading fastfile patch_ui_zm
                      Loading fastfile plutonium_ui_common
                      Loading fastfile plutonium_ui_zm
                      Loading fastfile ge_ui_zm
                      Loading fastfile ui_zm
                      Built adjacency info for IPaks 8ms
                      Loaded menu file: ui/t6/mainlobby.lua
                      Loaded menu file: ui/t6/menus/partyprivacypopup.lua
                      Loaded menu file: ui/t6/mods.lua
                      Loaded menu file: ui_mp/t6/menus/editgameoptionspopup.lua
                      Loaded menu file: ui_mp/t6/menus/privategamelobby_project.lua
                      Loaded menu file: ui_mp/t6/menus/theaterlobby.lua
                      Loaded menu file: ui/t6/partylobby.lua
                      Loading fastfile ffotd_tu13_zm_147
                      Built adjacency info for IPaks 8ms
                      Unknown command: "maxNumAvatarOffers"
                      cg_hudGrenadeIconMaxRangeFrag is cheat protected
                      ragdoll_explode_force is cheat protected
                      ragdoll_explode_upbias is cheat protected
                      jump_height is cheat protected
                      jump_slowdownEnable is cheat protected
                      bg_fallDamageMinHeight is cheat protected
                      bg_fallDamageMaxHeight is cheat protected
                      Unknown command: "bbdisable"
                      Unknown command: "bbenable"
                      Unknown command: "bbenable"
                      Unknown command: "bbenable"
                      Unknown command: "bbenable"
                      Unknown command: "bbenable"
                      Loading fastfile common_zm
                      Loading fastfile plutonium_common
                      Loading fastfile plutonium_zm
                      Loading fastfile ge_common_zm
                      Loading fastfile ge_plutonium_common
                      Loading fastfile ge_plutonium_zm
                      Built adjacency info for IPaks 8ms
                      Loading fastfile dlczm0_load_zm
                      Loading fastfile dlc1_load_zm
                      Loading fastfile dlc2_load_zm
                      Loading fastfile dlc3_load_zm
                      Loading fastfile dlc4_load_zm
                      Loading fastfile dlc0dd_load_zm
                      Loading fastfile seasonpass_load_zm
                      Loading fastfile ge_dlczm0_load_zm
                      Loading fastfile ge_dlc1_load_zm
                      Loading fastfile ge_dlc2_load_zm
                      Loading fastfile ge_dlc3_load_zm
                      Loading fastfile ge_dlc4_load_zm
                      Loading fastfile ge_dlc0dd_load_zm
                      Loading fastfile ge_seasonpass_load_zm
                      Built adjacency info for IPaks 9ms
                      Hitch warning: 559 msec frame time on main thread
                      Hitch warning: 8052 msec frame time on main thread
                      Unknown command: "session_rejoinsession"
                      Connecting to [CUK] Mob Of The Dead [EU] Bozos - 193.34.77.26:5017
                      [mod dl] no files to download, joining server...
                      Unloading fastfile ui_zm
                      Unloading fastfile ge_ui_zm
                      Unloading fastfile patch_ui_zm
                      Loading fastfile zm_prison_patch
                      Loading fastfile zm_prison
                      Loading fastfile ge_zm_prison
                      Loading fastfile so_zclassic_zm_prison
                      Loading fastfile ge_so_zclassic_zm_prison
                      Built adjacency info for IPaks 10ms
                      
                      ====================== COM_ERROR ======================
                      EXE_CONFIGSTRINGMISMATCH
                      =======================================================
                      
                      Loading fastfile patch_ui_zm
                      Loading fastfile plutonium_ui_common
                      Loading fastfile plutonium_ui_zm
                      Loading fastfile ge_ui_zm
                      Loading fastfile ui_zm
                      Built adjacency info for IPaks 10ms
                      Hitch warning: 572 msec frame time on main thread
                      Connecting to # | DJ |  Town 2  | 20 Perks | Ranks | #1 Modded | - 198.251.81.213:5007
                      [mod dl] no files to download, joining server...
                      Unloading fastfile ui_zm
                      Unloading fastfile ge_ui_zm
                      Unloading fastfile patch_ui_zm
                      Loading fastfile zm_transit_patch
                      Loading fastfile zm_transit
                      Loading fastfile ge_zm_transit
                      Loading fastfile so_zsurvival_zm_transit
                      Loading fastfile ge_so_zsurvival_zm_transit
                      Built adjacency info for IPaks 13ms
                      Script "scripts/zm/ranked.gsc" loaded successfully
                      Hitch warning: 5484 msec frame time on main thread
                      Not allowing server to override archive dvar "sm_sunquality"
                      Loading fastfile zm_transit_gump_town
                      Built adjacency info for IPaks 10ms
                      Plutonium r4047 >
                      
                      1 Reply Last reply
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                      • Moonwayundefined Offline
                        Moonwayundefined Offline
                        Moonway
                        replied to JezuzLizard on last edited by
                        #17

                        JezuzLizard Well first of all thank you for the clapback. Anyways if its any help for this particular issue i belive it was introduced in one of the latest updates (probably in r3855/r3869, r3903 or r3963) as i was able to play plutonium just fine with the exact same setup just a few months ago unless i just wasnt affected by the bug until now.

                        Another intestesting fact is that i booted up up an ancient bootdrive of mine which admiteddly is fairy fucked when it comes to being bloated but i experienced the exact same issue on that one as i did on my clean bootdrive, both of which had plutonium running just fine before. The only real link between my 2 bootdrives are everyday programs like firefox, discord etc and my GPU drivers, which is bad news because it doesnt seem to be a conflict with any software i recently installed. I also tested older GPU drivers that are known good with plutonium (since i played pluto with them before) but the issue still persisted. Other things ive tried where turning off stuff like Resizable bar which i thought might have a chance to mess with older games like BO2 but still no change :/. Compatability mode for t6mp was also a wash but thats to be expected.

                        I did also try BO2 zombies and that worked fine for the like 2 rounds i played on a populated server so its probably MP only unless the crash trigger didnt happen during my 5 min of playtime but happens almost instantly when joining a server in MP. I guess the next step would be to create an entirely new bootdrive with a fresh copy of windows so that the particular software combination might be figured out but i also might not have the energy for that for now.

                        This really is a frustratingly elusive bug. Anyways if you guys need someone to make a dump or something similar with a debugger i would be happy to help.

                        1 Reply Last reply
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                        • Elbaanundefined Offline
                          Elbaanundefined Offline
                          Elbaan
                          replied to JezuzLizard on last edited by Elbaan
                          #18

                          JezuzLizard Please read the Original Thread message, there was never a pirated version on my pc ever

                          "In this case your files are incorrect and you are not using the official Steam files as I tested joining the same exact server you triggered the error for and did not get the error."

                          Bo2 Zombies works, doesn't matter what errors I get in bo2 zombies , works so idc, let us keep this post about bo2 multiplayer

                          The game works fine without plutonium like all other games that I play these days

                          "While we would definitely like to detect all possible bugs before an update reaches prod, it is simply impossible for a team of our size, budget, and free time to actually reliably test enough different combinations of software, hardware, and firmware to have a chance of catching bugs like the one this topic is about."

                          How about proper logging where the error occurs? like this bug is now open since 2 months and all the time its "next update will fix the issue" and yet the error occurs, like I'm a software dev myself and this is not how you are supposed to work if you don't test nor even know why the issue occur

                          Just stop wasting time with forum post and give the people that have the issue a debug version where they can properly identify, why is this so god damn hard?

                          JezuzLizardundefined 1 Reply Last reply
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                          • DJseanyBundefined Offline
                            DJseanyBundefined Offline
                            DJseanyB
                            replied to JezuzLizard on last edited by
                            #19

                            JezuzLizard I know you prolly don't care to hear this coming from me. But I hugely appreciate all the time and effort y'all put into this project. Like this guy said hes a software dev himself xD shiiiiiiitt id like to see him accomplish 1/500th of what yall have made for use

                            1 Reply Last reply
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                            • JezuzLizardundefined Offline
                              JezuzLizardundefined Offline
                              JezuzLizard Plutonium Staff
                              replied to Elbaan on last edited by
                              #20

                              Elbaan We cannot just share a debug build of Plutonium. Because in order for it to be usable for debugging this issue we would have to remove the anti-cheat, and anti-tamper, and also allow the build to connect to regular servers online. This basically means that if this build is distributed to others there would be a build that anyone could use to cheat with completely invalidating the anti-cheat that was developed.

                              Elbaanundefined 1 Reply Last reply
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                              • Elbaanundefined Offline
                                Elbaanundefined Offline
                                Elbaan
                                replied to __EFK__ on last edited by
                                #21

                                __EFK__ thx for sharing your information

                                __EFK__undefined 1 Reply Last reply
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                                • Elbaanundefined Offline
                                  Elbaanundefined Offline
                                  Elbaan
                                  replied to JezuzLizard on last edited by
                                  #22

                                  JezuzLizard the Debug Version could also be just from a stable branch with more logging included, we don't ask for a build that allows more manipulation

                                  1 Reply Last reply
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                                  • Moonwayundefined Offline
                                    Moonwayundefined Offline
                                    Moonway
                                    wrote on last edited by Moonway
                                    #23

                                    In other news, free for all matches seems to work better i was able to join and play a whole match but it crashes after the map restarted.

                                    1 Reply Last reply
                                    0
                                    • Hadi77KSAundefined Offline
                                      Hadi77KSAundefined Offline
                                      Hadi77KSA Contributor
                                      wrote on last edited by
                                      #24

                                      I’ve found a reliable way to reproduce the problem, and my clue was my discoveries in this post.

                                      To reiterate from the linked post, players outside of the range of the player’s com_maxclients dvar value appear invisible to the player. The crash seems to occur when an invisible player is killed, but not when visible players are killed. The following video shows the steps I’ve followed to reproduce the crash with bots on a locally hosted server: https://youtu.be/8UffSeXjC8Q
                                      Crashdump files link: https://mega.nz/folder/IxMwjQrT#j-lUr0ojV4GEiV-eDEHruA

                                      __EFK__undefined 1 Reply Last reply
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                                      • Hadi77KSAundefined Offline
                                        Hadi77KSAundefined Offline
                                        Hadi77KSA Contributor
                                        replied to __EFK__ on last edited by
                                        #25

                                        __EFK__ your video doesn’t mention why the players appear invisible or why the functions can’t be read in the first place. I recall seeing one of the staff in Discord mentioning that the crash occurs when a corpse spawns. So, I’d imagine the information from your posts and your video are things the devs are already aware of, they just don’t know why it happens in the first place.

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                                        • NotCrackedundefined NotCracked referenced this topic on
                                        • Elbaanundefined Offline
                                          Elbaanundefined Offline
                                          Elbaan
                                          wrote on last edited by
                                          #26

                                          Faeotic on discord found a workaround that acutally works:

                                          "Goto the main menu of the affected game and hit p. Set your party limit to 1 then the max. This should allow you to join servers without crashing"

                                          p => Set it to 1 => close then p => set it to 18 => join any server and it works

                                          1 Reply Last reply
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