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Critical exception occurred on launch

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  • AndyMilonakisundefined Offline
    AndyMilonakisundefined Offline
    AndyMilonakis
    wrote on last edited by
    #1

    Screenshot (1).png This is happening on launch. Completely new install. Anyway to fix?

    Nice555undefined 1 Reply Last reply
    0
    • HannesCundefined Offline
      HannesCundefined Offline
      HannesC Plutonium Staff
      wrote on last edited by
      #2

      Did you download your basegame from piry?

      AndyMilonakisundefined 1 Reply Last reply
      0
      • AndyMilonakisundefined Offline
        AndyMilonakisundefined Offline
        AndyMilonakis
        replied to HannesC on last edited by
        #3

        HannesC Yup.

        1 Reply Last reply
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        • HannesCundefined Offline
          HannesCundefined Offline
          HannesC Plutonium Staff
          wrote on last edited by
          #4

          Go to %localappdata%/Plutonium and you'll see a crashdumps folder. Can you upload the .dmp and .txt to somewhere so the devs can take a look into it

          AndyMilonakisundefined 1 Reply Last reply
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          • Nice555undefined Offline
            Nice555undefined Offline
            Nice555
            replied to AndyMilonakis on last edited by
            #5

            AndyMilonakis if you can't upload the files do like me remove al the dumpfiles and enjoy 😁😁 %localappdata%/Plutonium

            1 Reply Last reply
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            • AndyMilonakisundefined Offline
              AndyMilonakisundefined Offline
              AndyMilonakis
              replied to HannesC on last edited by
              #6

              HannesC The dump is around 600 MB, so it would take a while to upload and their is nothing in the text file except this: Exception Code: 0xC0000005
              Exception Address: 0x006226FB

              1 Reply Last reply
              0
              • HannesCundefined Offline
                HannesCundefined Offline
                HannesC Plutonium Staff
                wrote on last edited by
                #7

                Yeah you still need to upload to have the devs look at it. Also try this https://www.computerbase.de/downloads/systemtools/all-in-one-runtimes/

                1 Reply Last reply
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                • snipz_undefined Offline
                  snipz_undefined Offline
                  snipz_
                  wrote on last edited by
                  #8

                  [0_1604982354676_plutonium-r1065-2020-11-10_08-25-32.txt](Uploading 100%)

                  1 Reply Last reply
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                  • snipz_undefined Offline
                    snipz_undefined Offline
                    snipz_
                    wrote on last edited by
                    #9

                    i cant upload the other one because it says the max is 11000 to upload

                    1 Reply Last reply
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