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Game crashing continuously

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  • Dvd92undefined Offline
    Dvd92undefined Offline
    Dvd92
    wrote on last edited by
    #1

    My game keeps crashing on any server, at any time.
    Here's what I've been doing, and I think it might be due to using an invalid address.
    It could be bots or spawning messages... I'm just guessing.

    Microsoft (R) Windows Debugger Version 10.0.19041.685 AMD64
    Copyright (c) Microsoft Corporation. All rights reserved.
    
    
    Loading Dump File [C:\Users\Dvd\AppData\Local\Plutonium\crashdumps\plutonium-r4906-iw5mp-2025-09-16_03-14-50-minimal.dmp]
    User Mini Dump File: Only registers, stack and portions of memory are available
    
    Symbol search path is: srv*
    Executable search path is: 
    Windows 10 Version 19045 MP (8 procs) Free x86 compatible
    Product: WinNt, suite: SingleUserTS
    19041.1.amd64fre.vb_release.191206-1406
    Machine Name:
    Debug session time: Tue Sep 16 15:14:51.000 2025 (UTC - 4:00)
    System Uptime: 1 days 3:03:27.716
    Process Uptime: 0 days 0:00:58.000
    ................................................................
    ................................................................
    ...
    Loading unloaded module list
    ...................................
    This dump file has an exception of interest stored in it.
    The stored exception information can be accessed via .ecxr.
    (5198.2d2c): Access violation - code c0000005 (first/second chance not available)
    For analysis of this file, run !analyze -v
    eax=00000001 ebx=00000000 ecx=00000000 edx=00000140 esi=76365f50 edi=70c305e8
    eip=7714411c esp=00199948 ebp=00199954 iopl=0         nv up ei pl nz na pe nc
    cs=0023  ss=002b  ds=002b  es=002b  fs=0053  gs=002b             efl=00000206
    ntdll!NtGetContextThread+0xc:
    7714411c c20800          ret     8
    0:000> !analyze -v
    *******************************************************************************
    *                                                                             *
    *                        Exception Analysis                                   *
    *                                                                             *
    *******************************************************************************
    
    *** WARNING: Unable to verify timestamp for plutonium-bootstrapper-win32.exe
    *** WARNING: Unable to verify checksum for mss32.dll
    
    KEY_VALUES_STRING: 1
    
        Key  : AV.Dereference
        Value: NullClassPtr
    
        Key  : AV.Fault
        Value: Read
    
        Key  : Analysis.CPU.Sec
        Value: 4
    
        Key  : Analysis.DebugAnalysisProvider.CPP
        Value: Create: 8007007e on DVD-PC
    
        Key  : Analysis.DebugData
        Value: CreateObject
    
        Key  : Analysis.DebugModel
        Value: CreateObject
    
        Key  : Analysis.Elapsed.Sec
        Value: 260
    
        Key  : Analysis.Memory.CommitPeak.Mb
        Value: 153
    
        Key  : Analysis.System
        Value: CreateObject
    
        Key  : Timeline.OS.Boot.DeltaSec
        Value: 97407
    
        Key  : Timeline.Process.Start.DeltaSec
        Value: 58
    
    
    NTGLOBALFLAG:  0
    
    PROCESS_BAM_CURRENT_THROTTLED: 0
    
    PROCESS_BAM_PREVIOUS_THROTTLED: 0
    
    CONTEXT:  (.ecxr)
    eax=00000015 ebx=00000014 ecx=00000000 edx=00000140 esi=00000140 edi=00000014
    eip=1ea456da esp=0019b250 ebp=00000014 iopl=0         nv up ei pl nz na po nc
    cs=0023  ss=002b  ds=002b  es=002b  fs=0053  gs=002b             efl=00010202
    1ea456da 80780c00        cmp     byte ptr [eax+0Ch],0       ds:002b:00000021=??
    Resetting default scope
    
    EXCEPTION_RECORD:  (.exr -1)
    ExceptionAddress: 1ea456da
       ExceptionCode: c0000005 (Access violation)
      ExceptionFlags: 00000000
    NumberParameters: 2
       Parameter[0]: 00000000
       Parameter[1]: 00000021
    Attempt to read from address 00000021
    
    PROCESS_NAME:  plutonium-bootstrapper-win32.exe
    
    READ_ADDRESS:  00000021 
    
    ERROR_CODE: (NTSTATUS) 0xc0000005 - La instrucci n en 0x%p hace referencia a la memoria en 0x%p. La memoria no se pudo %s.
    
    EXCEPTION_CODE_STR:  c0000005
    
    EXCEPTION_PARAMETER1:  00000000
    
    EXCEPTION_PARAMETER2:  00000021
    
    IP_ON_HEAP:  1ea456da
    The fault address in not in any loaded module, please check your build's rebase
    log at <releasedir>\bin\build_logs\timebuild\ntrebase.log for module which may
    contain the address if it were loaded.
    
    IP_ON_STACK: 
    +0
    0019e580 0000            add     byte ptr [eax],al
    
    FRAME_ONE_INVALID: 1
    
    STACK_TEXT:  
    WARNING: Frame IP not in any known module. Following frames may be wrong.
    0019b24c 0019e580 00000004 0019d390 00000000 0x1ea456da
    00000000 00000000 00000000 00000000 00000000 0x19e580
    
    
    SYMBOL_NAME:  plutonium-bootstrapper-win32.exe!unknown_error_in_process
    
    MODULE_NAME: plutonium_bootstrapper_win32
    
    IMAGE_NAME:  plutonium-bootstrapper-win32.exe
    
    STACK_COMMAND:  ~0s ; .ecxr ; kb
    
    FAILURE_BUCKET_ID:  NULL_CLASS_PTR_READ_c0000005_plutonium-bootstrapper-win32.exe!unknown_error_in_process
    
    OS_VERSION:  10.0.19041.1
    
    BUILDLAB_STR:  vb_release
    
    OSPLATFORM_TYPE:  x86
    
    OSNAME:  Windows 10
    
    FAILURE_ID_HASH:  {8d8ec327-fd3a-4d31-9e29-e0c8f253c8f3}
    
    Followup:     MachineOwner
    ---------
    
    0:000>
    
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    • Dvd92undefined Offline
      Dvd92undefined Offline
      Dvd92
      wrote last edited by
      #2

      I notice that bootstraper has been updated, but issues still happening

      WolflexZundefined 1 Reply Last reply
      0
      • Dvd92undefined Dvd92

        I notice that bootstraper has been updated, but issues still happening

        WolflexZundefined Offline
        WolflexZundefined Offline
        WolflexZ
        Contributor
        wrote last edited by
        #3

        Dvd92 Try verifying your game files through steam.

        1 Reply Last reply
        0
        • Dvd92undefined Offline
          Dvd92undefined Offline
          Dvd92
          wrote last edited by Dvd92
          #4

          I cannot do that ... country restrictions from steam.
          The latest bootstrapper update seems to be a bit more broken.

          1 Reply Last reply
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