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Crash At Launch?

Scheduled Pinned Locked Moved BO2 Client Support
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  • Bobrounieundefined Offline
    Bobrounieundefined Offline
    Bobrounie
    wrote last edited by
    #1

    Im not sure why but it keeps quitting straight to desktop as soon as it launches. Im pretty sure I set it up right, and the games runs great just on steam.

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    • Zeymexundefined Offline
      Zeymexundefined Offline
      Zeymex
      wrote last edited by
      #2

      I have the same issue, here is the writted error message :
      Oops! The game ran into a problem and must be closed. Crash reference ID: 4b5aee83-2dd8-478a-ae0b-3e25acd89a26. Problem details have been written to ...
      Please report this bug.

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      • Erkikundefined Offline
        Erkikundefined Offline
        Erkik
        wrote last edited by
        #3

        Hey guys! This is a very common issue with Plutonium T6 and it usually comes down to a few specific things blocking the client from hooking into the game. Here is a checklist that fixes 99% of these crashes at launch:

        1. Antivirus / Windows Defender (Most Common):
          Defender or your Antivirus often silently blocks or deletes Plutonium files. You need to add a folder exclusion in your Antivirus for both your BO2 game folder AND your Plutonium folder (%localappdata%\Plutonium).

        2. Background Overlays:
          Plutonium's anti-cheat and bootstrapper hate third-party overlays hooking into the game. Make sure to completely disable Discord Overlay, MSI Afterburner, RivaTuner, GeForce Experience, or Overwolf before launching the game.

        3. Missing Redistributables:
          Even if the Steam version works, Plutonium needs specific DirectX and Visual C++ redists. Make sure you run the plutonium-bootstrapper properly or download the all-in-one redist installer from the official Plutonium install guide.

        Zeymex, since you got the specific "Crash reference ID" message, the exact cause of your crash was written in a .dmp or .log file inside your C:\Users\YourUser\AppData\Local\Plutonium\crashdumps folder.

        Try the steps above (especially disabling overlays and checking Defender). If it still crashes, upload your latest .dmp or .log file here so we can see exactly what module is failing!

        Hope this helps you both get back to playing!

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