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  3. I do not receive a verification / confirmation email

I do not receive a verification / confirmation email

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  • h.fernandesundefined Offline
    h.fernandesundefined Offline
    h.fernandes
    wrote on last edited by
    #1

    Good night. I recently installed the laucher and apparently everything worked out. However, when I register my account, I do not receive a verification / confirmation email and therefore I am unable to log into the game. Does anyone know how to fix this?

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    • Yo_Angeloundefined Offline
      Yo_Angeloundefined Offline
      Yo_Angelo
      Plutonium Staff
      wrote on last edited by
      #2

      Did you check your spam.

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      • HannesCundefined Offline
        HannesCundefined Offline
        HannesC
        Plutonium Staff
        wrote on last edited by
        #3

        You aren't supposed to get a confirmation mail though, it's been disabled for quite some time now. And regarding to you can't log into the launcher, could you show me a screenshot of the error?

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        • Jadbundefined Offline
          Jadbundefined Offline
          Jadb
          wrote on last edited by
          #4

          ![alt text](![0_1602993645691_download.jfif](Uploading 100%) image url)Capture.PNG

          i did not receive an email confirmation

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          • luigistyleundefined Offline
            luigistyleundefined Offline
            luigistyle
            Plutonium Staff
            wrote on last edited by
            #5

            // Locked to prevent further hijacking. Speaking to Jadb, the error is occurring because usernames are case-sensitive, and you did not include the capitalized J in your username.

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