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DirectX encountered an unrecoverable error

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  • saixberserk saixberserk

    So i know many people had this problem, but i followed every guide and tutorial to fix this but it still doesn't work to me. I've uninstalled and reinstalled directx 3 times and i updated windows and my gpu drivers, yet the game launched either on steam or on plutonium still gives me this error and i'm out of ideas 😕

    Dss0 Offline
    Dss0 Offline
    Dss0
    Plutonium Staff
    wrote on last edited by
    #2

    saixberserk pc specs?

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    • saixberserk Offline
      saixberserk Offline
      saixberserk
      wrote on last edited by
      #3

      c1ab2739-590a-4e41-b167-9a81f4c6ebb5-image.png

      Dss0 1 Reply Last reply
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      • saixberserk saixberserk

        c1ab2739-590a-4e41-b167-9a81f4c6ebb5-image.png

        Dss0 Offline
        Dss0 Offline
        Dss0
        Plutonium Staff
        wrote on last edited by
        #4

        saixberserk when does that error occur? when starting the game or the launcher?

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        • saixberserk Offline
          saixberserk Offline
          saixberserk
          wrote on last edited by
          #5

          29551cbc-123b-4deb-b259-2eca9371f597-image.png when starting the game

          Dss0 1 Reply Last reply
          0
          • saixberserk Offline
            saixberserk Offline
            saixberserk
            wrote on last edited by
            #6

            219d2a38-5b0a-467d-8a41-deb6caee64d9-image.png And the same error pops up when i try to launch the game on steam too

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            • saixberserk saixberserk

              29551cbc-123b-4deb-b259-2eca9371f597-image.png when starting the game

              Dss0 Offline
              Dss0 Offline
              Dss0
              Plutonium Staff
              wrote on last edited by
              #7

              saixberserk install the following:

              • https://www.nvidia.com/Download/driverResults.aspx/166630/en-us
              • download this zip file, extract it to any location and run dxsetup from the directx folder https://drive.google.com/u/0/uc?id=1gG_DXaZfAUETfXaYJzCP36ImvE_bO_x9&export=download
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              • saixberserk Offline
                saixberserk Offline
                saixberserk
                wrote on last edited by
                #8

                i've done it but nothing changed, still getting the same error

                Dss0 1 Reply Last reply
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                • saixberserk saixberserk

                  i've done it but nothing changed, still getting the same error

                  Dss0 Offline
                  Dss0 Offline
                  Dss0
                  Plutonium Staff
                  wrote on last edited by
                  #9

                  saixberserk both of those error messages are not standard directx error messages tho. "ask for help from kyubey on kat" and "check the readme" are not errors that directx shows, starting to believe some directx file on your system got replaced with one from a repack. Try this:

                  • open the start menu and search for "cmd"
                  • run cmd as admin
                  • execute the following command
                  dism /online /cleanup-image /restorehealth
                  
                  • after dism has finished repairing your system restart your pc

                  If it still doesn't work after that i'm out of ideas.

                  saixberserk 1 Reply Last reply
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                  • saixberserk Offline
                    saixberserk Offline
                    saixberserk
                    wrote on last edited by
                    #10

                    I've done it, took like an hour or so but nothing has changed, still getting the same error :^(

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                    • Dss0 Dss0

                      saixberserk both of those error messages are not standard directx error messages tho. "ask for help from kyubey on kat" and "check the readme" are not errors that directx shows, starting to believe some directx file on your system got replaced with one from a repack. Try this:

                      • open the start menu and search for "cmd"
                      • run cmd as admin
                      • execute the following command
                      dism /online /cleanup-image /restorehealth
                      
                      • after dism has finished repairing your system restart your pc

                      If it still doesn't work after that i'm out of ideas.

                      saixberserk Offline
                      saixberserk Offline
                      saixberserk
                      wrote on last edited by
                      #11

                      Dss0 if you got any spare time i could stream it on you on ds so you can see what actually happens in real time, otherwise i'll just give up because there seems to be no apparent fix. Anyways, sorry for bothering you mate and thx for the attempt ❤

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                      • HannesC Offline
                        HannesC Offline
                        HannesC
                        Plutonium Staff
                        wrote on last edited by
                        #12

                        I mean you did this to yourself lol you downloaded some trash repack which corrupted your system's dlls. Would highly recommend a clean windows reinstallation.

                        mythlmfao 1 Reply Last reply
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                        • HannesC HannesC

                          I mean you did this to yourself lol you downloaded some trash repack which corrupted your system's dlls. Would highly recommend a clean windows reinstallation.

                          mythlmfao Offline
                          mythlmfao Offline
                          mythlmfao
                          wrote on last edited by
                          #13

                          HannesC
                          uh, if you didnt know. this has happened to alot of people that downloaded this from the OFFICIAL Plutonium website. so if your callling your own repack trash, then why are you giving it to a bunch of people that dont know what they're doing. its kinda NOT our fault, its more of your guys' part. i would like to see this fixed.

                          (no hate just saying)

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                          • HannesC Offline
                            HannesC Offline
                            HannesC
                            Plutonium Staff
                            wrote on last edited by
                            #14

                            @mythisntpog No it isn't. Our torrent contains clean steam files. You people on other hand, although downloaded our torrent and still getting that "DirectX encountered an unrecoverable error - ask for help on from Kyubey on KickassTorrents" means that at some point you guys downloaded some other repack of some other game, which corrupted system dlls.

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