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First connection : banned

Scheduled Pinned Locked Moved BO2 Client Support
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  • Pistakillaundefined Offline
    Pistakillaundefined Offline
    Pistakilla
    wrote on last edited by
    #2

    UH OH BAD NEWS!!!!
    Don't create anymore accounts as it will extend your ban time. You're gonna have to wait that long.

    1 Reply Last reply
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    • Thothomas37undefined Thothomas37

      Hi,

      I just download the game and when i launch zombie for exemple i have an error saying 'Could not authentificate to Plutonium: you are banned. Your ban will expire in 85 days. So i create a new account and the days goes to 87 than a new one by changing the DNS, 92 than a new one using a VPN and it goes to 99days, what's the problem ? I'm lost

      unknown.png

      Dss0undefined Offline
      Dss0undefined Offline
      Dss0
      Plutonium Staff
      wrote on last edited by
      #3

      Thothomas37 where did you download the game from and how are you launching it? Normally it would tell you that you are banned as soon as you start the launcher (plutonium.exe) and it also tells you that trying to evade your ban will only lead to further punishment. Why you would think that creating new accounts and using vpns would get you unbanned is beyond me, anticheat would be pretty pointless if it was that easy, wouldn't it?

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      • Thothomas37undefined Offline
        Thothomas37undefined Offline
        Thothomas37
        wrote on last edited by
        #4

        Don't remember maybe i get the wrong link to dl the game and i'm lauching it with the plutonium.exe directly. i don't have any message when i launch the exe but just this one when i try do go in zombie or anything else.
        It was hope maybe ? the hope that it was just a mistake lol
        So if i install the game properly and go with a fresh account it will be good or no ?

        Thanks for your reply.

        Dss0undefined 1 Reply Last reply
        0
        • Thothomas37undefined Thothomas37

          Don't remember maybe i get the wrong link to dl the game and i'm lauching it with the plutonium.exe directly. i don't have any message when i launch the exe but just this one when i try do go in zombie or anything else.
          It was hope maybe ? the hope that it was just a mistake lol
          So if i install the game properly and go with a fresh account it will be good or no ?

          Thanks for your reply.

          Dss0undefined Offline
          Dss0undefined Offline
          Dss0
          Plutonium Staff
          wrote on last edited by
          #5

          Thothomas37 that makes no sense.
          you don't have any message when you launch the game via plutonium.exe?
          Again: how are you launching the game? Maybe provide some screenshots.

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          • Thothomas37undefined Offline
            Thothomas37undefined Offline
            Thothomas37
            wrote on last edited by
            #6

            i'm sorry i delet the game after this to re-dewonload it but yes i remember a message when the game was loading, white on red backround saying something like an issue occured when logging [...] error 403 (i think)
            I was lauching in the files with the .exe named plutonium than a console appear and the game launch, the message in red appear then the launcher is here with the games, then i click on one of them and boom the banned message

            Dss0undefined 1 Reply Last reply
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            • Thothomas37undefined Thothomas37

              i'm sorry i delet the game after this to re-dewonload it but yes i remember a message when the game was loading, white on red backround saying something like an issue occured when logging [...] error 403 (i think)
              I was lauching in the files with the .exe named plutonium than a console appear and the game launch, the message in red appear then the launcher is here with the games, then i click on one of them and boom the banned message

              Dss0undefined Offline
              Dss0undefined Offline
              Dss0
              Plutonium Staff
              wrote on last edited by
              #7

              Thothomas37 and what is the name of the original account you were banned on?

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              • Thechrome37undefined Offline
                Thechrome37undefined Offline
                Thechrome37
                wrote on last edited by
                #8

                It was this account Thechrome37

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                • Thechrome37undefined Offline
                  Thechrome37undefined Offline
                  Thechrome37
                  wrote on last edited by
                  #9

                  Hi, it was this message 82a0cf79-50ea-4f06-8100-90dd0b5836f4-image.png

                  Dss0undefined 1 Reply Last reply
                  0
                  • Thechrome37undefined Offline
                    Thechrome37undefined Offline
                    Thechrome37
                    wrote on last edited by
                    #10

                    Is anybody to answer me ?

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                    0
                    • Thechrome37undefined Thechrome37

                      Hi, it was this message 82a0cf79-50ea-4f06-8100-90dd0b5836f4-image.png

                      Dss0undefined Offline
                      Dss0undefined Offline
                      Dss0
                      Plutonium Staff
                      wrote on last edited by
                      #11

                      Thechrome37 401 means that the username and/or password you entered were incorrect. You can delete the Plutonium folder in %localappdata% to reset that.

                      We're still looking into the ban, i'll get back to you later.

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                      • Thechrome37undefined Offline
                        Thechrome37undefined Offline
                        Thechrome37
                        wrote on last edited by
                        #12

                        Okay ty i'll try this

                        1 Reply Last reply
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                        • Thechrome37undefined Offline
                          Thechrome37undefined Offline
                          Thechrome37
                          wrote on last edited by
                          #13

                          up, do you have some news/ can i get unban or anything else ? i did'nt touch the game and my friend wait me to play

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