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RUNNING IW5 DOESNT WORK

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  • Mr. Androidundefined Mr. Android

    RektInator I've seen about 7 people with this problem now. We may need to figure this out.

    Anybody with the problem, please can you open your start menu and type winver and screenshot the window that opens? (can crop out the email address that might appear near the bottom)

    Bad news is - there's no obvious cause, i've spent about 2 hours troubleshooting earlier. Now we just need to see if all the people with the problem have anything in common.

    Jhankkundefined Offline
    Jhankkundefined Offline
    Jhankk
    wrote on last edited by
    #13

    @Mr-Android winver.png

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    • RektInatorundefined RektInator

      @Mr-Android said in RUNNING IW5 DOESNT WORK:

      RektInator I've seen about 7 people with this problem now. We may need to figure this out.

      Anybody with the problem, please can you open your start menu and type winver and screenshot the window that opens? (can crop out the email address that might appear near the bottom)

      Bad news is - there's no obvious cause, i've spent about 2 hours troubleshooting earlier. Now we just need to see if all the people with the problem have anything in common.

      Most of these people seem to be running Windows 7. It might be related to that. Hosting servers on Windows Server 2008 R2 for example does also not seem to work. I tracked the issue down to OpenSSL.

      For now, all I can recommend is making sure you have all updates installed. If that still doesn't fix your problem, you might need to upgrade your OS.

      Jhankkundefined Offline
      Jhankkundefined Offline
      Jhankk
      wrote on last edited by
      #14

      RektInator i have windows 10 and same problem

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      • Mr. Androidundefined Mr. Android

        Cheers rekt. Nasako - upgrade to Windows 10. Windows 7 is at End Of Life and is a security risk.

        Nasakoundefined Offline
        Nasakoundefined Offline
        Nasako
        wrote on last edited by
        #15

        @Mr-Android said in RUNNING IW5 DOESNT WORK:

        Cheers rekt. Nasako - upgrade to Windows 10. Windows 7 is at End Of Life and is a security risk.

        I have all updates installed and this guy using Windows 10, so you can't be sure it's due to Windows 7
        And even if it's due to that, you have to figure something out to solve this. If you guys want to have stable popular mw3 community, people aren't going to change to Windows 10 just to run a game

        Question: What are the Microsoft visual c++ runtime versions this game needs exactly? OR Net Framework versions as well that some users might not have?

        Mr. Androidundefined Nasakoundefined 2 Replies Last reply
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        • Mr. Androidundefined Mr. Android

          RektInator I've seen about 7 people with this problem now. We may need to figure this out.

          Anybody with the problem, please can you open your start menu and type winver and screenshot the window that opens? (can crop out the email address that might appear near the bottom)

          Bad news is - there's no obvious cause, i've spent about 2 hours troubleshooting earlier. Now we just need to see if all the people with the problem have anything in common.

          draqovchundefined Offline
          draqovchundefined Offline
          draqovch
          wrote on last edited by
          #16

          @Mr-Android im having the same issue. i notice in the mw3 folder, steam_api.dll keeps getting deleted. only happens after launching pluto. my virus protection isnt deleting and running exclusions isnt working for me.

          Mr. Androidundefined 1 Reply Last reply
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          • Nasakoundefined Nasako

            @Mr-Android said in RUNNING IW5 DOESNT WORK:

            Cheers rekt. Nasako - upgrade to Windows 10. Windows 7 is at End Of Life and is a security risk.

            I have all updates installed and this guy using Windows 10, so you can't be sure it's due to Windows 7
            And even if it's due to that, you have to figure something out to solve this. If you guys want to have stable popular mw3 community, people aren't going to change to Windows 10 just to run a game

            Question: What are the Microsoft visual c++ runtime versions this game needs exactly? OR Net Framework versions as well that some users might not have?

            Mr. Androidundefined Offline
            Mr. Androidundefined Offline
            Mr. Android
            Plutonium Admin
            wrote on last edited by Mr. Android
            #17

            Nasako No - we will not support an EOL OS. End of story, we don't care if that means less players. We won't support bad security practices, the whole idea of Pluto is so you don't have to use vulnerable OS's and games to enjoy MW3 and BO2.

            Plenty of people with Windows 10 also don't have the problem, one of our staff has a Windows 2008 (win 7 based) server with the same problem and upgrading to Windows server 2016 (win 8 ) or windows server 2019 f(win 10 based) fixed the problem.

            OpenSLL seems to be the core problem, and on windows server they stopped updating.. because it's EOL.

            Jhank I'll aim to troubleshoot OpenSLL with you either today or tomorrow.

            Nasakoundefined Jhankkundefined 2 Replies Last reply
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            • draqovchundefined draqovch

              @Mr-Android im having the same issue. i notice in the mw3 folder, steam_api.dll keeps getting deleted. only happens after launching pluto. my virus protection isnt deleting and running exclusions isnt working for me.

              Mr. Androidundefined Offline
              Mr. Androidundefined Offline
              Mr. Android
              Plutonium Admin
              wrote on last edited by
              #18

              IRYN Thats fine - we delete it as we emulate it internally instead and if it stayed there it would interfere. Are you running windows 10? If so I can troubleshoot with you and Jank in DM's in the next day or so.

              draqovchundefined 1 Reply Last reply
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              • Mr. Androidundefined Mr. Android

                IRYN Thats fine - we delete it as we emulate it internally instead and if it stayed there it would interfere. Are you running windows 10? If so I can troubleshoot with you and Jank in DM's in the next day or so.

                draqovchundefined Offline
                draqovchundefined Offline
                draqovch
                wrote on last edited by
                #19

                @Mr-Android glad to know that honestly. and yes im on windows 10. and if u could help me out tomorrow that would sweeet

                Mr. Androidundefined 1 Reply Last reply
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                • draqovchundefined draqovch

                  @Mr-Android glad to know that honestly. and yes im on windows 10. and if u could help me out tomorrow that would sweeet

                  Mr. Androidundefined Offline
                  Mr. Androidundefined Offline
                  Mr. Android
                  Plutonium Admin
                  wrote on last edited by
                  #20

                  IRYN I'll try my best, Jank can confirm i really do try 🙂

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                  • Mr. Androidundefined Mr. Android

                    Nasako No - we will not support an EOL OS. End of story, we don't care if that means less players. We won't support bad security practices, the whole idea of Pluto is so you don't have to use vulnerable OS's and games to enjoy MW3 and BO2.

                    Plenty of people with Windows 10 also don't have the problem, one of our staff has a Windows 2008 (win 7 based) server with the same problem and upgrading to Windows server 2016 (win 8 ) or windows server 2019 f(win 10 based) fixed the problem.

                    OpenSLL seems to be the core problem, and on windows server they stopped updating.. because it's EOL.

                    Jhank I'll aim to troubleshoot OpenSLL with you either today or tomorrow.

                    Nasakoundefined Offline
                    Nasakoundefined Offline
                    Nasako
                    wrote on last edited by
                    #21

                    @Mr-Android said in RUNNING IW5 DOESNT WORK:

                    Nasako No - we will not support an EOL OS. End of story, we don't care if that means less players. We won't support bad security practices, the whole idea of Pluto is so you don't have to use vulnerable OS's and games to enjoy MW3 and BO2.

                    Plenty of people with Windows 10 also don't have the problem, one of our staff has a Windows 2008 (win 7 based) server with the same problem and upgrading to Windows server 2016 (win 8 ) or windows server 2019 f(win 10 based) fixed the problem.

                    OpenSLL seems to be the core problem, and on windows server they stopped updating.. because it's EOL.

                    I understand, I narrowed down options and fixed the problem anyway,

                    Mr. Androidundefined 1 Reply Last reply
                    0
                    • Nasakoundefined Nasako

                      @Mr-Android said in RUNNING IW5 DOESNT WORK:

                      Nasako No - we will not support an EOL OS. End of story, we don't care if that means less players. We won't support bad security practices, the whole idea of Pluto is so you don't have to use vulnerable OS's and games to enjoy MW3 and BO2.

                      Plenty of people with Windows 10 also don't have the problem, one of our staff has a Windows 2008 (win 7 based) server with the same problem and upgrading to Windows server 2016 (win 8 ) or windows server 2019 f(win 10 based) fixed the problem.

                      OpenSLL seems to be the core problem, and on windows server they stopped updating.. because it's EOL.

                      I understand, I narrowed down options and fixed the problem anyway,

                      Mr. Androidundefined Offline
                      Mr. Androidundefined Offline
                      Mr. Android
                      Plutonium Admin
                      wrote on last edited by
                      #22

                      Nasako Would you mind explaining how so others can potentially fix it too? Well done by the way. Hope you enjoy the game.

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                      • Nasakoundefined Nasako

                        @Mr-Android said in RUNNING IW5 DOESNT WORK:

                        Cheers rekt. Nasako - upgrade to Windows 10. Windows 7 is at End Of Life and is a security risk.

                        I have all updates installed and this guy using Windows 10, so you can't be sure it's due to Windows 7
                        And even if it's due to that, you have to figure something out to solve this. If you guys want to have stable popular mw3 community, people aren't going to change to Windows 10 just to run a game

                        Question: What are the Microsoft visual c++ runtime versions this game needs exactly? OR Net Framework versions as well that some users might not have?

                        Nasakoundefined Offline
                        Nasakoundefined Offline
                        Nasako
                        wrote on last edited by Nasako
                        #23

                        Question: What are the Microsoft visual c++ runtime versions this game needs exactly? OR Net Framework versions as well that some users might not have?

                        Well, the problem was obviously related to my PC/Windows files, as I tried the game on another PC with the same files and it worked.
                        I thought I had all my windows files updated, they were not
                        So updated them and worked.

                        I don't know which one exactly might be one the net framework missing or outdated - OR this visual c++ runtime
                        Capture45.PNG Capture3.PNG

                        Mr. Androidundefined Jhankkundefined 2 Replies Last reply
                        0
                        • Nasakoundefined Nasako

                          Question: What are the Microsoft visual c++ runtime versions this game needs exactly? OR Net Framework versions as well that some users might not have?

                          Well, the problem was obviously related to my PC/Windows files, as I tried the game on another PC with the same files and it worked.
                          I thought I had all my windows files updated, they were not
                          So updated them and worked.

                          I don't know which one exactly might be one the net framework missing or outdated - OR this visual c++ runtime
                          Capture45.PNG Capture3.PNG

                          Mr. Androidundefined Offline
                          Mr. Androidundefined Offline
                          Mr. Android
                          Plutonium Admin
                          wrote on last edited by
                          #24

                          Nasako Thanks very much bud.

                          Others in this thread:
                          https://download.microsoft.com/download/3/2/2/3224B87F-CFA0-4E70-BDA3-3DE650EFEBA5/vcredist_x64.exe
                          https://download.microsoft.com/download/5/B/C/5BC5DBB3-652D-4DCE-B14A-475AB85EEF6E/vcredist_x86.exe

                          Please download and install both of these, restart your computer and then try again, thanks in advance.

                          1 Reply Last reply
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                          • Mr. Androidundefined Mr. Android

                            Nasako No - we will not support an EOL OS. End of story, we don't care if that means less players. We won't support bad security practices, the whole idea of Pluto is so you don't have to use vulnerable OS's and games to enjoy MW3 and BO2.

                            Plenty of people with Windows 10 also don't have the problem, one of our staff has a Windows 2008 (win 7 based) server with the same problem and upgrading to Windows server 2016 (win 8 ) or windows server 2019 f(win 10 based) fixed the problem.

                            OpenSLL seems to be the core problem, and on windows server they stopped updating.. because it's EOL.

                            Jhank I'll aim to troubleshoot OpenSLL with you either today or tomorrow.

                            Jhankkundefined Offline
                            Jhankkundefined Offline
                            Jhankk
                            wrote on last edited by
                            #25

                            @Mr-Android sound lemme know when you wanna t try this troubleshoot OpenSLL

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                            • Nasakoundefined Nasako

                              Question: What are the Microsoft visual c++ runtime versions this game needs exactly? OR Net Framework versions as well that some users might not have?

                              Well, the problem was obviously related to my PC/Windows files, as I tried the game on another PC with the same files and it worked.
                              I thought I had all my windows files updated, they were not
                              So updated them and worked.

                              I don't know which one exactly might be one the net framework missing or outdated - OR this visual c++ runtime
                              Capture45.PNG Capture3.PNG

                              Jhankkundefined Offline
                              Jhankkundefined Offline
                              Jhankk
                              wrote on last edited by
                              #26

                              Nasako can u walk me through ur steps on resolving?

                              Mr. Androidundefined 1 Reply Last reply
                              0
                              • Jhankkundefined Jhankk

                                Nasako can u walk me through ur steps on resolving?

                                Mr. Androidundefined Offline
                                Mr. Androidundefined Offline
                                Mr. Android
                                Plutonium Admin
                                wrote on last edited by
                                #27

                                Jhank First of all could you download those 2 links and install them and reboot and try again?

                                Jhankkundefined 1 Reply Last reply
                                0
                                • Mr. Androidundefined Mr. Android

                                  Jhank First of all could you download those 2 links and install them and reboot and try again?

                                  Jhankkundefined Offline
                                  Jhankkundefined Offline
                                  Jhankk
                                  wrote on last edited by
                                  #28

                                  @Mr-Android check disc

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                                  • Nasakoundefined Offline
                                    Nasakoundefined Offline
                                    Nasako
                                    wrote on last edited by
                                    #29

                                    I don't know if that exactly what caused the issue though!

                                    @Mr-Android the files you gave to them is the last newer version?

                                    Capture45.PNG

                                    the one you sharedCapture457.PNG
                                    mine Capture54.PNG
                                    I don't know if it will be any difference tho

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                                    • Proqxityundefined Offline
                                      Proqxityundefined Offline
                                      Proqxity
                                      wrote on last edited by
                                      #30

                                      running windows 10 and i got this problem too

                                      Proqxityundefined 1 Reply Last reply
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                                      • Proqxityundefined Proqxity

                                        running windows 10 and i got this problem too

                                        Proqxityundefined Offline
                                        Proqxityundefined Offline
                                        Proqxity
                                        wrote on last edited by
                                        #31

                                        @zProqxity ive also installed everything plugged in this thread and still have the same issue

                                        Nasakoundefined 1 Reply Last reply
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                                        • Proqxityundefined Proqxity

                                          @zProqxity ive also installed everything plugged in this thread and still have the same issue

                                          Nasakoundefined Offline
                                          Nasakoundefined Offline
                                          Nasako
                                          wrote on last edited by
                                          #32

                                          @zProqxity said in RUNNING IW5 DOESNT WORK:

                                          @zProqxity ive also installed everything plugged in this thread and still have the same issue

                                          for you and everyone having this, run windows update and do all the updates then restart and try to run the game!

                                          Jhankkundefined 1 Reply Last reply
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