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Launcher - GPUDriver Issue

Scheduled Pinned Locked Moved MW3 Client Support
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  • Marcosundefined Offline
    Marcosundefined Offline
    Marcos
    wrote on last edited by H3X1C
    #1

    This is the error I am having:
    Screenshot_5.png

    Windows 10 64 bit OS

    Core 2 Duo E8400 3.0GHz
    Screenshot_8.png

    Integrated Graphics from the Motherboard

    Screenshot_6.png

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    • H3X1Cundefined Offline
      H3X1Cundefined Offline
      H3X1C
      Plutonium Staff
      wrote on last edited by
      #2

      Please provide me with your dxdiag information. To learn how to show this read this: https://support.microsoft.com/en-us/help/4028644/windows-open-and-run-dxdiagexe

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      • Ayresiaundefined Offline
        Ayresiaundefined Offline
        Ayresia
        wrote on last edited by
        #3

        This error is caused because your GPU doesn't support DX11.

        Marcosundefined 1 Reply Last reply
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        • Ayresiaundefined Ayresia

          This error is caused because your GPU doesn't support DX11.

          Marcosundefined Offline
          Marcosundefined Offline
          Marcos
          wrote on last edited by
          #4

          Ayresia many old pcs don't support above dx10 but i can still play mw3 with tekno launcher

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          • Emosewajundefined Offline
            Emosewajundefined Offline
            Emosewaj
            VIP
            wrote on last edited by
            #5
            This post is deleted!
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            • H3X1Cundefined Offline
              H3X1Cundefined Offline
              H3X1C
              Plutonium Staff
              wrote on last edited by H3X1C
              #6

              So the issue is as followed. Our launcher which is required to launch Plutonium IW5 requires Direct x 11. Your IGPU (Intel(R) 4 Series Express) is a very old chipset so it doesn't support direct x 11. I have spoken to the developers and it is currently not a viable option to support your direct x version, therefore, you cannot play on Plutonium with your current hardware. Please keep in mind even direct x 11 is more than a decade old so supporting this in the year 2020 is difficult as it restricts what can be done.

              A suggestion for you would be this, buy a very cheap direct x 11 or higher capable graphics card. This would both boost your fps but also fix your issue with our launcher.

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              • Gwontundefined Offline
                Gwontundefined Offline
                Gwont
                wrote on last edited by
                #7

                For me my graphics card does for sure support direct x 11 because I have it installed but I am forced to launch plutonium using integrated graphics any fix pls?

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