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  3. Downloaded my bought version of BO2 via Steam. Got this error

Downloaded my bought version of BO2 via Steam. Got this error

Scheduled Pinned Locked Moved BO2 Client Support
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  • Kaneely
    Kaneely
    Kaneely
    wrote on last edited by
    #3

    Screenshot Specs.jpg

    Dss0 1 Reply Last reply
    0
    • Kaneely
      Kaneely
      Kaneely
      wrote on last edited by
      #4

      .dmp file
      https://drive.google.com/file/d/12aSJ9rbew5dkYqCvitpNBR2hWeb53eqJ/view?usp=sharing

      1 Reply Last reply
      0
      • Kaneely Kaneely

        Screenshot Specs.jpg

        Dss0
        Dss0
        Dss0
        Plutonium Staff
        wrote on last edited by
        #5

        Kaneely hit windows key + R and type

        winver
        

        into the run window then hit enter.
        Post a screenshot of the window that comes up.

        Kaneely 1 Reply Last reply
        0
        • Kaneely
          Kaneely
          Kaneely
          wrote on last edited by
          #6

          Dss0 said in Downloaded my bought version of BO2 via Steam. Got this error:

          winver

          b715610e-9301-45df-86c4-2754f030d69d-grafik.png

          1 Reply Last reply
          0
          • Dss0 Dss0

            Kaneely hit windows key + R and type

            winver
            

            into the run window then hit enter.
            Post a screenshot of the window that comes up.

            Kaneely
            Kaneely
            Kaneely
            wrote on last edited by
            #7

            Dss0 I tried to play BO2 via Steam and i'll get this error "Unhandled Exception Caught". I tried the compatibility solution, the DX and redist solution. It might be a problem with windows 10

            Dss0 1 Reply Last reply
            0
            • Kaneely Kaneely

              Dss0 I tried to play BO2 via Steam and i'll get this error "Unhandled Exception Caught". I tried the compatibility solution, the DX and redist solution. It might be a problem with windows 10

              Dss0
              Dss0
              Dss0
              Plutonium Staff
              wrote on last edited by
              #8

              Kaneely the dump file is corrupted but the memory address it crashes at indicates it's a crash outside of pluto's code.
              Try updating your graphics drivers, you can also try this:

              • open the start menu and search for "cmd"
              • run cmd as admin
              • execute the following command
              dism /online /cleanup-image /restorehealth
              
              • after dism has finished repairing your system restart your pc
              Kaneely 1 Reply Last reply
              1
              • Dss0 Dss0

                Kaneely the dump file is corrupted but the memory address it crashes at indicates it's a crash outside of pluto's code.
                Try updating your graphics drivers, you can also try this:

                • open the start menu and search for "cmd"
                • run cmd as admin
                • execute the following command
                dism /online /cleanup-image /restorehealth
                
                • after dism has finished repairing your system restart your pc
                Kaneely
                Kaneely
                Kaneely
                wrote on last edited by
                #9

                Dss0 After dism finished, i restarted the pc and it worked. But then i changed my solution and it crashed, since then it keeps crashing and showing the same error again. I even tried dism setup again and restarted, but it still keeps crashing

                Dss0 1 Reply Last reply
                0
                • Kaneely Kaneely

                  Dss0 After dism finished, i restarted the pc and it worked. But then i changed my solution and it crashed, since then it keeps crashing and showing the same error again. I even tried dism setup again and restarted, but it still keeps crashing

                  Dss0
                  Dss0
                  Dss0
                  Plutonium Staff
                  wrote on last edited by
                  #10

                  Kaneely try going to your bo2 game folder then open the "players" folder. In there you should find config files called plutonium_zm and plutonium_mp.cfg, open those with notepad and search for "r_fullscreen" then change it's value to "2" and save the file.

                  Kaneely 1 Reply Last reply
                  0
                  • Dss0 Dss0

                    Kaneely try going to your bo2 game folder then open the "players" folder. In there you should find config files called plutonium_zm and plutonium_mp.cfg, open those with notepad and search for "r_fullscreen" then change it's value to "2" and save the file.

                    Kaneely
                    Kaneely
                    Kaneely
                    wrote on last edited by
                    #11

                    Dss0 There was only "plutonium.cfg" in the "players" folder and the value change didn't solve anything 😞 I even reinstalled the Plutonium Launcher twice

                    1 Reply Last reply
                    0
                    • Kaneely
                      Kaneely
                      Kaneely
                      wrote on last edited by
                      #12

                      Its working now.
                      Still one problem happening. When i join and Hijacked Server, the game wont join the server and stay in the BO2 logo loadcycle

                      1 Reply Last reply
                      0

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