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Plutonium crashes as opening up (Error

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  • steedsundefined Offline
    steedsundefined Offline
    steeds
    wrote on last edited by
    #1

    Hey there

    My pluto has been working fine recently until today when i booted my pc up to this error when opening up the game

    Please help

    Capture.PNG

    Dss0undefined 1 Reply Last reply
    0
    • Dss0undefined Offline
      Dss0undefined Offline
      Dss0 Plutonium Staff
      replied to steeds on last edited by Dss0
      #2

      steeds upload the .dmp file to google drive and post the link here.

      Also if you have msi afterburner/rivatuner or any other software with an overlay disable it.

      1 Reply Last reply
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      • steedsundefined Offline
        steedsundefined Offline
        steeds
        wrote on last edited by
        #3

        https://drive.google.com/file/d/1_g-qQMdJe5QQ12nNeBclJBFSbZ0RPdmo/view?usp=sharing

        different error (0x00713506)

        Dss0undefined 1 Reply Last reply
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        • Dss0undefined Offline
          Dss0undefined Offline
          Dss0 Plutonium Staff
          replied to steeds on last edited by
          #4

          steeds said in Plutonium crashes as opening up (Error:

          (0x00713506

          the dump file is corrupted:

          • post a screenshot of your game folder
          • hit windows key + r and type "winver" into the run box, hit enter and post a screenshot of the window that comes up
          • are you playing on a virtual machine?

          Other than that:

          • exclude plutonium from your antivirus software -> https://plutonium.pw/docs/antivirus/
          • repair your game files -> https://plutonium.pw/docs/repair/
          • try closing all programs that are running in the background
          • if you have msi afterburner/rivatuner or any other software with an overlay disable it
          • install everything that's in the redist folder in your game folder
          • verify the integrity of your system files:
          1. open the start menu and search for "cmd"
          2. run cmd as admin
          3. execute the following command
          dism /online /cleanup-image /restorehealth
          
          1. after dism has finished repairing your system restart your pc
          1 Reply Last reply
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