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Crash in the menu

Scheduled Pinned Locked Moved BO2 Client Support
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  • Dashhhhundefined Offline
    Dashhhhundefined Offline
    Dashhhh
    wrote on last edited by
    #1

    hi when i'm in the game menu i crash directly and it puts me its normal? (I removed my antivirus and I already have directx)
    https://drive.google.com/file/d/1y9B-ADzMqCiheqMikrdS0j0foY9kc04M/view?usp=sharing

    Dss0undefined 1 Reply Last reply
    0
    • Dashhhhundefined Dashhhh

      hi when i'm in the game menu i crash directly and it puts me its normal? (I removed my antivirus and I already have directx)
      https://drive.google.com/file/d/1y9B-ADzMqCiheqMikrdS0j0foY9kc04M/view?usp=sharing

      Dss0undefined Offline
      Dss0undefined Offline
      Dss0
      Plutonium Staff
      wrote on last edited by
      #2

      Dashhhh upload the .dmp file to google drive and post the link here.

      alt text

      Dashhhhundefined 1 Reply Last reply
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      • Dss0undefined Dss0

        Dashhhh upload the .dmp file to google drive and post the link here.

        alt text

        Dashhhhundefined Offline
        Dashhhhundefined Offline
        Dashhhh
        wrote on last edited by
        #3

        Dss0 https://drive.google.com/file/d/1_bLOvEkSkyfkZdIx-s2-Le2PstVF9Dzr/view?usp=sharing

        https://drive.google.com/file/d/1B927NNCrB3G2Bc0VBpH14DVdweWzCCKF/view?usp=sharing

        https://drive.google.com/file/d/1wGYHb_Wb8MM7h4lZkVBCWToxeuy1qES0/view?usp=sharing

        sorry I do not have a good command of English so I put 3 links to what I understood tell me if it is not his

        Dss0undefined 1 Reply Last reply
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        • Dashhhhundefined Dashhhh

          Dss0 https://drive.google.com/file/d/1_bLOvEkSkyfkZdIx-s2-Le2PstVF9Dzr/view?usp=sharing

          https://drive.google.com/file/d/1B927NNCrB3G2Bc0VBpH14DVdweWzCCKF/view?usp=sharing

          https://drive.google.com/file/d/1wGYHb_Wb8MM7h4lZkVBCWToxeuy1qES0/view?usp=sharing

          sorry I do not have a good command of English so I put 3 links to what I understood tell me if it is not his

          Dss0undefined Offline
          Dss0undefined Offline
          Dss0
          Plutonium Staff
          wrote on last edited by
          #4

          Dashhhh none of those is the file we need. Upload this file:

          alt text

          Dashhhhundefined 1 Reply Last reply
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          • Dss0undefined Dss0

            Dashhhh none of those is the file we need. Upload this file:

            alt text

            Dashhhhundefined Offline
            Dashhhhundefined Offline
            Dashhhh
            wrote on last edited by
            #5

            Dss0 this file take me +99h hours to export in google drive normally ?

            1 Reply Last reply
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            • HannesCundefined Offline
              HannesCundefined Offline
              HannesC
              Plutonium Staff
              wrote on last edited by HannesC
              #6

              Its ~1GB or less mate. Not our fault you have trash internet?

              Also where did you download the game from? Have any overlays running in the background? Got reshade?

              1 Reply Last reply
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              • Dashhhhundefined Offline
                Dashhhhundefined Offline
                Dashhhh
                wrote on last edited by
                #7

                i download the game from plutonium website, and i try to uninstall reshade but i crash too ' i try to download the .dmp file tomorrow

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