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i cant play the game. Help

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  • justajarundefined Offline
    justajarundefined Offline
    justajar
    wrote on last edited by
    #1

    when ever i try to start bo2 zombies it crashes and i dont know how to read the crash file can you boys help me out? [0_1587976855998_27_04_2020_04_23_01.dmp](Uploading 100%)

    1 Reply Last reply
    0
    • Mr. Androidundefined Offline
      Mr. Androidundefined Offline
      Mr. Android
      Plutonium Admin
      wrote on last edited by
      #2

      Screenshot your BO2 folder please.

      justajarundefined 1 Reply Last reply
      0
      • Mr. Androidundefined Mr. Android

        Screenshot your BO2 folder please.

        justajarundefined Offline
        justajarundefined Offline
        justajar
        wrote on last edited by
        #3

        @Mr-Android kfk.PNG

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        • Mr. Androidundefined Offline
          Mr. Androidundefined Offline
          Mr. Android
          Plutonium Admin
          wrote on last edited by
          #4

          OK 2 things.

          1. Can you screenshot the extact error message you get?

          2. Re-run piry.exe as an administrator and screenshot when it gets to 100%.

          Thanks in advance.

          justajarundefined 1 Reply Last reply
          0
          • Mr. Androidundefined Mr. Android

            OK 2 things.

            1. Can you screenshot the extact error message you get?

            2. Re-run piry.exe as an administrator and screenshot when it gets to 100%.

            Thanks in advance.

            justajarundefined Offline
            justajarundefined Offline
            justajar
            wrote on last edited by justajar
            #5

            @Mr-Android Capture 156.PNG j.PNG

            the second one is the one i get when i try to launch zombies

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            • Mr. Androidundefined Offline
              Mr. Androidundefined Offline
              Mr. Android
              Plutonium Admin
              wrote on last edited by
              #6

              What happens if you try to launch normal MP?

              justajarundefined 1 Reply Last reply
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              • Mr. Androidundefined Mr. Android

                What happens if you try to launch normal MP?

                justajarundefined Offline
                justajarundefined Offline
                justajar
                wrote on last edited by
                #7

                @Mr-Android same thing. just crash dump is sent to the mp folder instead of the zm folder

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                • Mr. Androidundefined Offline
                  Mr. Androidundefined Offline
                  Mr. Android
                  Plutonium Admin
                  wrote on last edited by
                  #8

                  RektInator Don't suppose you can think of any cause for this?

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                  • Mr. Androidundefined Offline
                    Mr. Androidundefined Offline
                    Mr. Android
                    Plutonium Admin
                    wrote on last edited by
                    #9

                    https://emosewaj.eu/downloads/plutonium_redist.zip

                    Try downloading and installing these - they come with the official download but we don't include them in ours. You might already have them installed but you might be missing them too, worth a shot.

                    justajarundefined 1 Reply Last reply
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                    • Mr. Androidundefined Mr. Android

                      https://emosewaj.eu/downloads/plutonium_redist.zip

                      Try downloading and installing these - they come with the official download but we don't include them in ours. You might already have them installed but you might be missing them too, worth a shot.

                      justajarundefined Offline
                      justajarundefined Offline
                      justajar
                      wrote on last edited by
                      #10

                      @Mr-Android what do i do with this. do i just run the exe in it ?

                      Mr. Androidundefined 1 Reply Last reply
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                      • justajarundefined justajar

                        @Mr-Android what do i do with this. do i just run the exe in it ?

                        Mr. Androidundefined Offline
                        Mr. Androidundefined Offline
                        Mr. Android
                        Plutonium Admin
                        wrote on last edited by
                        #11

                        justajar Run vcredist_x86.exe and if it says it's already installed, just cancel it. If it lets you install it, then go ahead and install.

                        Then go into the DirectX folder and look for DXSETUP.exe and run that and install it. Again if it says it's already installed you can just cancel.

                        Then reboot your computer and try running t6rmp.exe again.

                        Let us know if you installed 1 or both or if you have both already installed, it will be useful to know.

                        justajarundefined 1 Reply Last reply
                        0
                        • Mr. Androidundefined Mr. Android

                          justajar Run vcredist_x86.exe and if it says it's already installed, just cancel it. If it lets you install it, then go ahead and install.

                          Then go into the DirectX folder and look for DXSETUP.exe and run that and install it. Again if it says it's already installed you can just cancel.

                          Then reboot your computer and try running t6rmp.exe again.

                          Let us know if you installed 1 or both or if you have both already installed, it will be useful to know.

                          justajarundefined Offline
                          justajarundefined Offline
                          justajar
                          wrote on last edited by
                          #12

                          @Mr-Android i installed dxsetup and i already had vcredist and i tried runing tr6zm and tr6mp and it still crashes at start

                          Mr. Androidundefined 1 Reply Last reply
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                          • justajarundefined justajar

                            @Mr-Android i installed dxsetup and i already had vcredist and i tried runing tr6zm and tr6mp and it still crashes at start

                            Mr. Androidundefined Offline
                            Mr. Androidundefined Offline
                            Mr. Android
                            Plutonium Admin
                            wrote on last edited by
                            #13

                            justajar OK thanks - i guess we will see if Rektinator has any suggestions, it might just be a case of waiting for the T6 update which is being completely re-written.

                            justajarundefined 1 Reply Last reply
                            0
                            • Mr. Androidundefined Mr. Android

                              justajar OK thanks - i guess we will see if Rektinator has any suggestions, it might just be a case of waiting for the T6 update which is being completely re-written.

                              justajarundefined Offline
                              justajarundefined Offline
                              justajar
                              wrote on last edited by
                              #14

                              @Mr-Android damn okay ill just wait

                              1 Reply Last reply
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                              • RektInatorundefined Offline
                                RektInatorundefined Offline
                                RektInator
                                Plutonium Admin
                                wrote on last edited by
                                #15

                                I'd suggest deleting the T6R folder and re-running Piry. Make sure your folder is not read-only. If that does not help, then I have no idea.

                                justajarundefined 1 Reply Last reply
                                0
                                • RektInatorundefined RektInator

                                  I'd suggest deleting the T6R folder and re-running Piry. Make sure your folder is not read-only. If that does not help, then I have no idea.

                                  justajarundefined Offline
                                  justajarundefined Offline
                                  justajar
                                  wrote on last edited by
                                  #16

                                  RektInator yea i did what you said and it still gave me the error

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                                  • RektInatorundefined Offline
                                    RektInatorundefined Offline
                                    RektInator
                                    Plutonium Admin
                                    wrote on last edited by
                                    #17

                                    In that case I am afraid you will have to wait for the T6 update or try other things yourself. I can recommend playing IW5 in the meantime.

                                    justajarundefined 1 Reply Last reply
                                    0
                                    • RektInatorundefined RektInator

                                      In that case I am afraid you will have to wait for the T6 update or try other things yourself. I can recommend playing IW5 in the meantime.

                                      justajarundefined Offline
                                      justajarundefined Offline
                                      justajar
                                      wrote on last edited by
                                      #18

                                      RektInator do you know when the update might come out?

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