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  3. My Bo2 won't load; "unhandled exceptions caught"

My Bo2 won't load; "unhandled exceptions caught"

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  • DanRundefined Offline
    DanRundefined Offline
    DanR
    wrote on last edited by
    #1

    Recently my bo2 plutonium will not load, neither will my steam versions of the game load either, they all crash about 10 seconds after I try to load the game, with an error message saying "unhandled exceptions caught" I also get this crash dump on plutonium (see attached image). I've uninstalled it all, reinstalled; same issue. I've verified the cache, and updated DirectX and so on, basically all the solutions I could find I have tried and I still get the same issue. Does anyone know how I could fix this issue?

    dc22543dea1e05c2f0cc54edd16bcb84.png

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    • HannesCundefined Offline
      HannesCundefined Offline
      HannesC
      Plutonium Staff
      wrote on last edited by
      #2

      Do you have any overlays running in the background? Have any VR headsets plugged in? If yes, quit them or unplug them. Also upload the dump from %localappdata%/Plutonium/crashdumps to gdrive and post the link here.

      Also steam game should launch fine, it's probably crashing because Plutonium deletes the steam_api.dll on launch, reverify integrity of files through Steam and you should be able to launch Steam BO2 again.

      DanRundefined 1 Reply Last reply
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      • HannesCundefined HannesC

        Do you have any overlays running in the background? Have any VR headsets plugged in? If yes, quit them or unplug them. Also upload the dump from %localappdata%/Plutonium/crashdumps to gdrive and post the link here.

        Also steam game should launch fine, it's probably crashing because Plutonium deletes the steam_api.dll on launch, reverify integrity of files through Steam and you should be able to launch Steam BO2 again.

        DanRundefined Offline
        DanRundefined Offline
        DanR
        wrote on last edited by
        #3

        HannesC Nah, I don't even have the plutonium launcher installed at the moment, and I've uninstalled and reinstalled steam bo2 and still have the same issue, I don't think this is even a plutonium issue, I think the reason plutonium doesn't work, is because the steam version doesn't work since it uses the same files.

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