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Plutonium T6 crash

Scheduled Pinned Locked Moved BO2 Client Support
bo2 crashplutot6freeze
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  • Marty59undefined Offline
    Marty59undefined Offline
    Marty59
    wrote on last edited by
    #1

    Since the last update, I have been having weird crashs with Plutonium BO2.

    Indeed, as you can see on this clip, my game often freezes when I want to connect to a server.
    I have to close the game manually and no crashdump is created.
    I have already followed this documentation and added Plutonium T6 and launcher files to my antivirus exclusions, so I don't think this crash occurs because of this reason.

    Do you have any solutions?

    Dss0undefined 1 Reply Last reply
    0
    • Marty59undefined Marty59

      Since the last update, I have been having weird crashs with Plutonium BO2.

      Indeed, as you can see on this clip, my game often freezes when I want to connect to a server.
      I have to close the game manually and no crashdump is created.
      I have already followed this documentation and added Plutonium T6 and launcher files to my antivirus exclusions, so I don't think this crash occurs because of this reason.

      Do you have any solutions?

      Dss0undefined Offline
      Dss0undefined Offline
      Dss0
      Plutonium Staff
      wrote on last edited by
      #2

      Marty59 you need to wait until the server list is fully loaded before joining a server.

      1 Reply Last reply
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      • Marty59undefined Offline
        Marty59undefined Offline
        Marty59
        wrote on last edited by
        #3

        Dss0 Ok, I didn't know.
        Thanks.
        I have another problem since the update.

        When a game is finished, the servers must normally load the next map.
        However, I had many crashs that occur during this loading.
        Some of them create a crashdump (Exception Code: 0xC0000005 - Exception Address: 0x00000000) which you can find here and for the other cases, the game just stops.

        Dss0undefined 1 Reply Last reply
        0
        • Marty59undefined Marty59

          Dss0 Ok, I didn't know.
          Thanks.
          I have another problem since the update.

          When a game is finished, the servers must normally load the next map.
          However, I had many crashs that occur during this loading.
          Some of them create a crashdump (Exception Code: 0xC0000005 - Exception Address: 0x00000000) which you can find here and for the other cases, the game just stops.

          Dss0undefined Offline
          Dss0undefined Offline
          Dss0
          Plutonium Staff
          wrote on last edited by
          #4

          Marty59 yea, sadly it's hard to debug since it crashes at a non-existing memory address. I also had this happen to me when i tabbed out of the game while it was loading a map, did you do that?

          Marty59undefined 2 Replies Last reply
          0
          • Dss0undefined Dss0

            Marty59 yea, sadly it's hard to debug since it crashes at a non-existing memory address. I also had this happen to me when i tabbed out of the game while it was loading a map, did you do that?

            Marty59undefined Offline
            Marty59undefined Offline
            Marty59
            wrote on last edited by Marty59
            #5

            Dss0 I think you are right, these crashes occurred when I tabbed out of the game.
            I'll avoid doing that in the future.

            I will let you know if these crashes occur in other cases.
            Thank you for your help.

            1 Reply Last reply
            0
            • Dss0undefined Dss0

              Marty59 yea, sadly it's hard to debug since it crashes at a non-existing memory address. I also had this happen to me when i tabbed out of the game while it was loading a map, did you do that?

              Marty59undefined Offline
              Marty59undefined Offline
              Marty59
              wrote on last edited by
              #6

              Dss0 The crash still occured several times today during the loading even though I hadn't tabbed out of the game.
              The crashdump created is either the one I have already linked above or this one (Exception Code: 0x80000003 - Exception Address: 0x20DD51A3).

              javigzzsundefined 1 Reply Last reply
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              • Marty59undefined Marty59

                Dss0 The crash still occured several times today during the loading even though I hadn't tabbed out of the game.
                The crashdump created is either the one I have already linked above or this one (Exception Code: 0x80000003 - Exception Address: 0x20DD51A3).

                javigzzsundefined Offline
                javigzzsundefined Offline
                javigzzs
                wrote on last edited by
                #7

                Marty59 I have the same problem
                couple of times per day

                Pushiing Pundefined 1 Reply Last reply
                0
                • javigzzsundefined javigzzs

                  Marty59 I have the same problem
                  couple of times per day

                  Pushiing Pundefined Offline
                  Pushiing Pundefined Offline
                  Pushiing P
                  wrote on last edited by
                  #8

                  javigzzs i have the exact problems

                  1 Reply Last reply
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                  • AmbassadorLaZerundefined Offline
                    AmbassadorLaZerundefined Offline
                    AmbassadorLaZer
                    wrote on last edited by
                    #9

                    same here, I don't even tab out of the game.

                    1 Reply Last reply
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