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  3. I got a error message when i open up bo2

I got a error message when i open up bo2

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  • FLEARAR
    FLEARAR
    FLEARAR
    wrote on last edited by
    #1

    Exception Code: 0xC0000005
    Exception Address: 0x007135C3

    Dss0 1 Reply Last reply
    0
    • FLEARAR FLEARAR

      Exception Code: 0xC0000005
      Exception Address: 0x007135C3

      Dss0
      Dss0
      Dss0
      Plutonium Staff
      wrote on last edited by
      #2

      FLEARAR upload the dump file to google drive and post the link here. The location of the dump is in the error message.

      FLEARAR 1 Reply Last reply
      0
      • FLEARAR
        FLEARAR
        FLEARAR
        wrote on last edited by
        #3

        the dmp?

        1 Reply Last reply
        0
        • Dss0 Dss0

          FLEARAR upload the dump file to google drive and post the link here. The location of the dump is in the error message.

          FLEARAR
          FLEARAR
          FLEARAR
          wrote on last edited by FLEARAR
          #4

          Dss0 https://drive.google.com/file/d/1wxYgMhv835Mc5uJBDf3YkVJq7K7MDFSz/view?usp=sharing

          Dss0 1 Reply Last reply
          0
          • FLEARAR FLEARAR

            Dss0 https://drive.google.com/file/d/1wxYgMhv835Mc5uJBDf3YkVJq7K7MDFSz/view?usp=sharing

            Dss0
            Dss0
            Dss0
            Plutonium Staff
            wrote on last edited by
            #5

            FLEARAR need a password to download that, pls set it to public.

            FLEARAR 1 Reply Last reply
            0
            • Dss0 Dss0

              FLEARAR need a password to download that, pls set it to public.

              FLEARAR
              FLEARAR
              FLEARAR
              wrote on last edited by
              #6

              Dss0 done

              Dss0 1 Reply Last reply
              0
              • FLEARAR FLEARAR

                Dss0 done

                Dss0
                Dss0
                Dss0
                Plutonium Staff
                wrote on last edited by
                #7

                FLEARAR Here's a few things you can try/make sure of:

                • running pluto in virtual machines (parallels desktop, vmware, ...) doesn't work in case you're trying to do that
                • try closing all programs that are running in the background (especially steam, msi afterburner and rivatuner if you have them)
                • try excluding pluto from scanning in your av software: https://plutonium.pw/docs/antivirus/#how-do-i-fix-this-windows-defender
                • update your graphics drivers
                • if you have a vr headset plugged in unplug it
                • if you use an avermedia capture card uninstall it's drivers
                • repair your game files (https://plutonium.pw/docs/repair/)
                • verify the integrity of your system files:
                1. open the start menu and search for "cmd"
                2. run cmd as admin
                3. execute the following command
                dism /online /cleanup-image /restorehealth
                
                1. restart your pc
                1 Reply Last reply
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