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  3. BO2 does not start not campatible

BO2 does not start not campatible

Scheduled Pinned Locked Moved BO2 Client Support
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  • Kaayzoundefined Offline
    Kaayzoundefined Offline
    Kaayzo
    wrote on last edited by
    #1

    bug bo2 plutonium.PNG

    H3X1Cundefined 1 Reply Last reply
    0
    • H3X1Cundefined Offline
      H3X1Cundefined Offline
      H3X1C Plutonium Staff
      replied to Kaayzo on last edited by
      #2

      Kaayzo please translate the message to English.

      1 Reply Last reply
      0
      • Kaayzoundefined Offline
        Kaayzoundefined Offline
        Kaayzo
        wrote on last edited by
        #3

        Thanks,

        this application cannot run on your computer
        to find a version for your computer, ask the software publisher

        Infamousundefined 1 Reply Last reply
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        • Infamousundefined Offline
          Infamousundefined Offline
          Infamous
          replied to Kaayzo on last edited by
          #4

          Kaayzo Could you provide us some system specs please?

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          • Kaayzoundefined Offline
            Kaayzoundefined Offline
            Kaayzo
            wrote on last edited by Kaayzo
            #5

            yes sure,

            Operating system name Microsoft Windows 10 Family
            Version 10.0.18363 Number 18363
            Other description of the operating system Not available
            Operating system manufacturer Microsoft Corporation
            DESKTOP-QST2532 computer
            Manufacturer Dell Inc.
            Model G3 3779
            PC type x64-based
            System reference (SKU) 0870
            Intel (R) Core (TM) i5-8300H CPU @ 2.30GHz, 2304 MHz, 4 core (s), 8 logic processor (s)
            BIOS version / Date Dell Inc. 1.11.0, 11/18/2019
            SMBIOS version 3.1
            On-board controller version 255.255
            UEFI BIOS mode
            Manufacturer of the base card Dell Inc.
            0Y13VR Base Card Product
            A00 base card version
            Role of the Mobile platform
            Secure Boot State Enabled
            PCR 7 configuration Elevation required to display
            Windows directory C : \ WINDOWS
            System directory C : \ WINDOWS \ system32
            Boot device \ Device \ HarddiskVolume3
            Regional option France
            Hardware abstraction layer Version = "10.0.18362.752"
            User DESKTOP-QST2532 \ Valentin
            Time zones Paris, Madrid (summer time)
            Physical memory (RAM) installed 8.00 GB
            7.86 GB total physical memory
            Available physical memory 3.60 GB
            Total virtual memory 15.4 GB
            8.70 GB available virtual memory
            7.50 GB paging file space
            Exchange file C : \ pagefile.sys
            Kernel DMA protection Disabled
            Virtualization-based security Disabled
            Support for device encryption% s Elevation required to display
            Hyper-V - Virtual Machine Monitor Mode Extensions Yes
            Hyper-V - Second level address conversion extensions Yes
            Hyper-V - Virtualization enabled in the firmware Yes
            Hyper-V - Data execution protection Yes
            Envoyer des commentaires
            Historique
            Enregistré
            Communauté

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            • H3X1Cundefined Offline
              H3X1Cundefined Offline
              H3X1C Plutonium Staff
              wrote on last edited by
              #6

              Could you please show this https://support.microsoft.com/en-us/help/13443/windows-which-version-am-i-running

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              • Kaayzoundefined Offline
                Kaayzoundefined Offline
                Kaayzo
                wrote on last edited by
                #7

                windows 10.PNG specification.PNG

                1 Reply Last reply
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                • H3X1Cundefined Offline
                  H3X1Cundefined Offline
                  H3X1C Plutonium Staff
                  wrote on last edited by
                  #8

                  Hmm okay, your Windows install is 64 bit so you meet the requirements. This must mean the issue is the fact your download corrupted. Please re-run Piry.exe and watch the console output for any error.

                  1 Reply Last reply
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                  • Kaayzoundefined Offline
                    Kaayzoundefined Offline
                    Kaayzo
                    wrote on last edited by
                    #9

                    I already solved the problem on my own I deleted and reinstalled the game 2 times and it works perfectly now thanks for taking the time to answer me

                    1 Reply Last reply
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