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while in bo2 game closing out of no where

Scheduled Pinned Locked Moved BO2 Client Support
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  • foxgt47undefined Offline
    foxgt47undefined Offline
    foxgt47
    wrote on last edited by
    #1

    I am having a problem while just playing a game or sitting in the main menu the game will just close randomly and it doesnt say anything plz help

    1 Reply Last reply
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    • HannesCundefined Offline
      HannesCundefined Offline
      HannesC Plutonium Staff
      wrote on last edited by
      #2

      What antivirus are you using?

      foxgt47undefined A Former User? 2 Replies Last reply
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      • foxgt47undefined Offline
        foxgt47undefined Offline
        foxgt47
        replied to HannesC on last edited by
        #3

        HannesC I use Webroot but I turn it off and everything is white listed so it doesn't even detect it. It also doesn't shut every time which is weird.

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        • HannesCundefined Offline
          HannesCundefined Offline
          HannesC Plutonium Staff
          wrote on last edited by
          #4

          Webroot's causing it, doesn't matter if you turn it off or whitelist it, you gotta uninstall webroot.

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          • A Former User? Offline
            A Former User? Offline
            A Former User
            replied to HannesC on last edited by
            #5

            HannesC Hi, it happens to me, and i dont have any antivirus (only Windows Defender) how can i solve it?

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            • HannesCundefined Offline
              HannesCundefined Offline
              HannesC Plutonium Staff
              wrote on last edited by
              #6

              @Syhena Don't think defender does that, probably some other 3rd party app on your PC's clashing with Pluto. Anyways you can try adding Pluto to defender's exclusions- https://streamable.com/5giauo

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