Can't connect to online services

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  • I just installed the game and when I try to open the server browser or open a public match I get an error that I cannot connect to online services. I have tried restarting my computer and restarting my router. I'm really not sure why I would be getting this error. My friend was able to connect just fine and he lives pretty close to me.

    This is the error I get when trying to open the server browser:
    8d451320-7788-4d86-b12f-602ff43c66d6-image.png

    This is the error I get when opening private match:
    fe0b3343-dd66-4736-a2cd-44f6535d77a3-image.png

  • I figured out the issue. Comcast turned on some stupid "Advanced Security" thing that was blocking my connection. This also explains a lot of other connection issues I was having with other things. Here are the steps I took to disable it if you also have this issue:

    Using the Xfinity website (there is alternatly the Xfinity xFi phone app)

    1: Login to xfinity account.

    2: Click the wifi icon on the tool bar. If you hold the mouse over it the tool tip will show Xfinity xFi.

    (wifi icon is to the left of the phone icon)

    3: You should now be at https://internet.xfinity.com/

    4: Click on More...you will land here https://internet.xfinity.com/more

    5: Click on My Services.

    6: You will be at xFi Advanced Security...click Disable (or Enable).

    7: You will be presented with a toggle button to select enable or disable.

    It says to wait about 10 minutes for change to take effect

  • Thanks for explaining how you solved it ๐Ÿ™‚

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