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Cant open bo2

Scheduled Pinned Locked Moved BO2 Client Support
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  • JaadQundefined Offline
    JaadQundefined Offline
    JaadQ
    wrote on last edited by
    #1

    483f9f5b-d28b-471b-9f96-d903a5a19b03-image.png

    Dss0undefined 1 Reply Last reply
    0
    • Dss0undefined Offline
      Dss0undefined Offline
      Dss0 Plutonium Staff
      replied to JaadQ on last edited by
      #2

      JaadQ upload the .dmp file to google drive and post the link here.

      JaadQundefined 2 Replies Last reply
      0
      • JaadQundefined Offline
        JaadQundefined Offline
        JaadQ
        replied to Dss0 on last edited by
        #3

        Dss0 sorry where do i find that

        1 Reply Last reply
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        • JaadQundefined Offline
          JaadQundefined Offline
          JaadQ
          replied to Dss0 on last edited by
          #4

          Dss0 nevermind i got it https://drive.google.com/file/d/1343aqZNzWRaoiZ2sFfMaTesnmMYVn4FA/view?usp=sharing

          Dss0undefined 1 Reply Last reply
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          • Dss0undefined Offline
            Dss0undefined Offline
            Dss0 Plutonium Staff
            replied to JaadQ on last edited by
            #5

            JaadQ dump is corrupted.

            • repair your game files -> https://plutonium.pw/docs/repair/
            • try closing all programs that are running in the background
            • if you have msi afterburner/rivatuner or any other software with an overlay disable it
            • install everything that's in the redist folder in your game folder
            • update your graphics drivers
            • verify the integrity of your system files:
            1. open the start menu and search for "cmd"
            2. run cmd as admin
            3. execute the following command
            dism /online /cleanup-image /restorehealth
            
            1. after dism has finished repairing your system restart your pc
            1 Reply Last reply
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