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BO2 won't start

Scheduled Pinned Locked Moved BO2 Client Support
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  • RealRuptundefined Offline
    RealRuptundefined Offline
    RealRupt
    wrote on last edited by
    #1

    My BO2 starts with this error

    24d47b61-05e8-4463-93f0-0d0772240515-image.png

    Dss0undefined 1 Reply Last reply
    0
    • Dss0undefined Offline
      Dss0undefined Offline
      Dss0 Plutonium Staff
      replied to RealRupt on last edited by
      #2

      RealRupt upload the .dmp file to google drive and post the link here.

      alt text

      1 Reply Last reply
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      • RealRuptundefined Offline
        RealRuptundefined Offline
        RealRupt
        wrote on last edited by
        #3

        https://drive.google.com/file/d/1YOC7sc5ZdSNLz_qt4pniW5bUWm6WFvMk/view?usp=sharing

        Dss0undefined 1 Reply Last reply
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        • Dss0undefined Offline
          Dss0undefined Offline
          Dss0 Plutonium Staff
          replied to RealRupt on last edited by
          #4

          RealRupt

          • repair your game files -> https://plutonium.pw/docs/repair/
          • try closing all programs that are running in the background (especially msi afterburner and rivatuner if you have them)
          • try excluding pluto from scanning in your av software: https://plutonium.pw/docs/antivirus/#how-do-i-fix-this-windows-defender
          • install everything that's in the redist folder in your game folder
          • update your graphics drivers
          • verify the integrity of your system files:
          1. open the start menu and search for "cmd"
          2. run cmd as admin
          3. execute the following command
          dism /online /cleanup-image /restorehealth
          
          1. after dism has finished repairing your system restart your pc
          1 Reply Last reply
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