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  3. Exception Code: 0xC000001D Exception Address: 0x4AEE0000

Exception Code: 0xC000001D Exception Address: 0x4AEE0000

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  • Condaundefined Offline
    Condaundefined Offline
    Conda
    wrote on last edited by
    #1

    I receive Exception Code: 0xC000001D and Exception Address: 0x4AEE0000 a few seconds after clicking play on the plutonium launcher. Attached is a screenshot of the error. I am grateful for any help, thanks.

    plutonium-bootstrapper-win32_6UeV7ruC1h.png

    Dss0undefined 1 Reply Last reply
    0
    • Dss0undefined Offline
      Dss0undefined Offline
      Dss0 Plutonium Staff
      replied to Conda on last edited by
      #2

      Conda upload the dump file to google drive and post the link here

      alt text

      Condaundefined 2 Replies Last reply
      0
      • Condaundefined Offline
        Condaundefined Offline
        Conda
        replied to Dss0 on last edited by
        #3
        This post is deleted!
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        • Condaundefined Offline
          Condaundefined Offline
          Conda
          replied to Dss0 on last edited by
          #4

          Dss0 https://drive.google.com/file/d/1J51c7TZ_GmSnm7axKYBbQq-kMvm-wcGT/view?usp=sharing

          1 Reply Last reply
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          • Sabino.ahkundefined Offline
            Sabino.ahkundefined Offline
            Sabino.ahk
            wrote on last edited by
            #5

            need a password to download the file.

            Condaundefined 1 Reply Last reply
            0
            • Condaundefined Offline
              Condaundefined Offline
              Conda
              replied to Sabino.ahk on last edited by
              #6

              @Mr-MaPSaBino fixed, my bad.

              Dss0undefined 1 Reply Last reply
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              • Dss0undefined Offline
                Dss0undefined Offline
                Dss0 Plutonium Staff
                replied to Conda on last edited by
                #7

                Conda dump file is corrupted, here's a few things you can try:

                • playing pluto in virtual machines doesn't work incase you're using one
                • make sure you are using windows 10 version 1607 or later
                • try closing all programs that are running in the background (especially steam, msi afterburner and rivatuner if you have them)
                • try excluding pluto from scanning in your av software: https://plutonium.pw/docs/antivirus/#how-do-i-fix-this-windows-defender
                • install everything that's in the redist folder in your game folder
                • update your graphics drivers
                • if you have a vr headset plugged in unplug it
                • try removing steam_api.dll from your game folder
                • verify the integrity of your system files:
                1. open the start menu and search for "cmd"
                2. run cmd as admin
                3. execute the following command
                dism /online /cleanup-image /restorehealth
                
                1. after dism has finished repairing your system restart your pc
                Condaundefined 1 Reply Last reply
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                • Condaundefined Offline
                  Condaundefined Offline
                  Conda
                  replied to Dss0 on last edited by
                  #8

                  Dss0 Thank you so much, followed all your suggestions and it's launching perfectly now 🙂

                  1 Reply Last reply
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