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The application was unable to start corectlly

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  • WaffleBellundefined Offline
    WaffleBellundefined Offline
    WaffleBell
    wrote on last edited by
    #1

    Hi there, you see I just installed the plutonium.exe app and when I open it I get this: https://gyazo.com/4dcea25e20b1354cc94e9f572037ecc4

    The link opens a picture of my error. I installed vcruntime x64 and DirectX but still no luck. Please do help as I really want to play the game!

    Resxtundefined 1 Reply Last reply
    0
    • WaffleBellundefined WaffleBell

      Hi there, you see I just installed the plutonium.exe app and when I open it I get this: https://gyazo.com/4dcea25e20b1354cc94e9f572037ecc4

      The link opens a picture of my error. I installed vcruntime x64 and DirectX but still no luck. Please do help as I really want to play the game!

      Resxtundefined Offline
      Resxtundefined Offline
      Resxt
      Plutonium Staff
      wrote on last edited by Resxt
      #2

      WaffleBell

      Try https://plutonium.pw/docs/repair/
      and https://plutonium.pw/docs/antivirus
      and https://github.com/ChxseH/Redist-Installer/releases/download/latest/Redist-Installer.bat

      If it doesn't work then you probably have a software with an overlay on running that crashes the game or you're in a virtual machine which isn't supported or you're using ReShade so uninstall it or one of your plugged in devices is crashing the game (VR headset, controller, another monitor etc.)

      If even when you do this it still doesn't work (take your time to do it all and correctly) you still have the same error then answer with a message mentioning

      • Which antivirus you're using
      • A screenshot of your game files
      • A screenshot of your path in the launcher (click on Game settings)
      • The crashdump created in %localapdata%\Plutonium\crashdumps (upload it on Google Drive or a similar website and include the link on your message)

      You'll probably also find answers on the forum like this one https://forum.plutonium.pw/topic/16505/error-code-0xc0000005
      (what Dss0 said and the last message from the OP saying how he fixed it)

      WaffleBellundefined 1 Reply Last reply
      0
      • WaffleBellundefined Offline
        WaffleBellundefined Offline
        WaffleBell
        wrote on last edited by
        #3

        Shall i try and reinstall my version of Windows?

        1 Reply Last reply
        0
        • Resxtundefined Resxt

          WaffleBell

          Try https://plutonium.pw/docs/repair/
          and https://plutonium.pw/docs/antivirus
          and https://github.com/ChxseH/Redist-Installer/releases/download/latest/Redist-Installer.bat

          If it doesn't work then you probably have a software with an overlay on running that crashes the game or you're in a virtual machine which isn't supported or you're using ReShade so uninstall it or one of your plugged in devices is crashing the game (VR headset, controller, another monitor etc.)

          If even when you do this it still doesn't work (take your time to do it all and correctly) you still have the same error then answer with a message mentioning

          • Which antivirus you're using
          • A screenshot of your game files
          • A screenshot of your path in the launcher (click on Game settings)
          • The crashdump created in %localapdata%\Plutonium\crashdumps (upload it on Google Drive or a similar website and include the link on your message)

          You'll probably also find answers on the forum like this one https://forum.plutonium.pw/topic/16505/error-code-0xc0000005
          (what Dss0 said and the last message from the OP saying how he fixed it)

          WaffleBellundefined Offline
          WaffleBellundefined Offline
          WaffleBell
          wrote on last edited by
          #4

          @lResxt Could it also be my capture card? And also I am using Windows Defender, I disabled it but still no luck; and in the Plutonium folder there isn't a crashdump folder

          1 Reply Last reply
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          • HannesCundefined Offline
            HannesCundefined Offline
            HannesC
            Plutonium Staff
            wrote on last edited by
            #5

            Launch cmd as admin and run this command - dism /online /cleanup-image /restorehealth
            Restart PC once its done. Make sure your game files are from Steam/our website. Also if you have Avermedia software, remove it.

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