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  3. Crash reference ID : b1bac0457b020519.

Crash reference ID : b1bac0457b020519.

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  • JJ68undefined Offline
    JJ68undefined Offline
    JJ68
    wrote on last edited by
    #1

    Hello after a few minutes of playing, see a few seconds sometimes, the window closes in black screen and I keep the sound of the game.

    So I test the command "r_fullscreen 2; vid_restart" which makes me crash the game with this message:

    1da69430-f4cf-4b29-ad75-152048996c9f-image.png

    Following that, I therefore tried:

    • to repair the game by checking
    • to uninstall everything and re-install
    • I removed my antivirus
    • I added the plutonium exception to windows defender
    • I used the command prompt to redist-installer
    • I updated my graphics card and Direct X

    The screen of my files:

    391af1fa-6240-4a6c-85fe-ba091fbecee8-image.png

    screen of the path in the launcher:

    5d60e61e-6f6a-449d-83cf-93fb5a50c03a-image.png

    And finally the google drive line for crash dumps

    https://drive.google.com/file/d/1aGlN9tXAf8FkaRarY7qAejEPHduTr8px/view?usp=sharing

    Hoping to have a solution to the problem, I specify that I am French and that the translation is done by google traduct

    Thanks !

    RektInatorundefined 1 Reply Last reply
    0
    • JJ68undefined Offline
      JJ68undefined Offline
      JJ68
      wrote on last edited by
      #2

      petit up

      1 Reply Last reply
      0
      • Resxtundefined Offline
        Resxtundefined Offline
        Resxt Plutonium Staff
        wrote on last edited by
        #3

        HannesC Dss0 would anyone have an idea?

        1 Reply Last reply
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        • JJ68undefined Offline
          JJ68undefined Offline
          JJ68
          wrote on last edited by
          #4

          20 days and still no response, I'm dropping the case!
          Thanks to you Resxt for trying!

          1 Reply Last reply
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          • RektInatorundefined Offline
            RektInatorundefined Offline
            RektInator Plutonium Admin
            replied to JJ68 on last edited by
            #5

            JJ68 said in Crash reference ID : b1bac0457b020519.:

            So I test the command "r_fullscreen 2; vid_restart" which makes me crash the game with this message:

            Your bug report doesn't make sense. Looking at the console log the command you used has nothing to do with the crash.

            I analyzed the crashdump, it seems to be failing in some renderer related function. This could be a bug with the original game. We will patch this bug soon.

            1 Reply Last reply
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            • Musty_Cricketsundefined Offline
              Musty_Cricketsundefined Offline
              Musty_Crickets
              wrote on last edited by
              #6

              when i boot up t5 multiplayer plutonium crashes and gives me Crash reference id: 3a2f2ae8-3b41-43fa-a564-1a3a634139d1 . i bought bo1 through steam so i feel those files are legit. maybe i have the directory is wrong. any help helps.

              1 Reply Last reply
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              • Xerxesundefined Xerxes locked this topic on

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