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Erro id. HELLLP PLS

Scheduled Pinned Locked Moved BO2 Client Support
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  • HannesCundefined Offline
    HannesCundefined Offline
    HannesC
    Plutonium Staff
    wrote on last edited by
    #2

    Do you have any overlays such as msi afterburner/rivatuner running in the background? If yes, quit them. Upload the dump as stated in the error to gdrive and post the link here.

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    • ikaroZ-_-Xundefined Offline
      ikaroZ-_-Xundefined Offline
      ikaroZ-_-X
      wrote on last edited by
      #3

      https://drive.google.com/drive/folders/1h2f6Ipg1XDZENTiSAO5zLC3WNt9uzBsJ?usp=sharing

      Dss0undefined 1 Reply Last reply
      0
      • ikaroZ-_-Xundefined Offline
        ikaroZ-_-Xundefined Offline
        ikaroZ-_-X
        wrote on last edited by
        #4

        I don't have these programs

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        • ikaroZ-_-Xundefined ikaroZ-_-X

          https://drive.google.com/drive/folders/1h2f6Ipg1XDZENTiSAO5zLC3WNt9uzBsJ?usp=sharing

          Dss0undefined Offline
          Dss0undefined Offline
          Dss0
          Plutonium Staff
          wrote on last edited by
          #5

          ikaroZ-_-X need a password to access that google drive folder.

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          • ikaroZ-_-Xundefined Offline
            ikaroZ-_-Xundefined Offline
            ikaroZ-_-X
            wrote on last edited by ikaroZ-_-X
            #6

            sorry, here is the link without the password

            https://drive.google.com/file/d/1g6f8-FPCtgUVZQkobmCo61Ax8gI4907z/view?usp=sharing

            Dss0undefined 1 Reply Last reply
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            • ikaroZ-_-Xundefined ikaroZ-_-X

              sorry, here is the link without the password

              https://drive.google.com/file/d/1g6f8-FPCtgUVZQkobmCo61Ax8gI4907z/view?usp=sharing

              Dss0undefined Offline
              Dss0undefined Offline
              Dss0
              Plutonium Staff
              wrote on last edited by
              #7

              ikaroZ-_-X Crashes in plutonium code so a dev would have to take a look at it. Meanwhile you can try this:

              • repair your installation: https://plutonium.pw/docs/repair/
              • running the game in a virtual machine doesn't work
              • try closing all programs that are running in the background (especially steam, msi afterburner and rivatuner if you have them)
              • try excluding pluto from scanning in your av software: https://plutonium.pw/docs/antivirus/#how-do-i-fix-this-windows-defender
              • update your graphics drivers
              • if you have a vr headset plugged in unplug it
              • verify the integrity of your system files:
              1. open the start menu and search for "cmd"
              2. run cmd as admin
              3. execute the following command
              dism /online /cleanup-image /restorehealth
              
              1. restart your pc
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              • ikaroZ-_-Xundefined Offline
                ikaroZ-_-Xundefined Offline
                ikaroZ-_-X
                wrote on last edited by
                #8

                I managed to enter the game... but when I enter the game, the game closes and is in the background, I hear only the game audio

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                • ikaroZ-_-Xundefined ikaroZ-_-X

                  49d4bc44-30a0-4b61-b351-aadd1e017646-image.png

                  Resxtundefined Offline
                  Resxtundefined Offline
                  Resxt
                  Plutonium Staff
                  wrote on last edited by
                  #9

                  ikaroZ-_-X
                  Go in the bootstrapper command prompt (the console opened when you start the game)
                  and paste this (right click) r_fullscreen 2; vid_restart then press Enter

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                  • ikaroZ-_-Xundefined Offline
                    ikaroZ-_-Xundefined Offline
                    ikaroZ-_-X
                    wrote on last edited by
                    #10

                    estou com esse problema agora

                    26d809ba-612b-473d-8d4d-7539fba69142-image.png

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                    • HannesCundefined Offline
                      HannesCundefined Offline
                      HannesC
                      Plutonium Staff
                      wrote on last edited by
                      #11

                      https://plutonium.pw/docs/repair/

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