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  3. Erro id. HELLLP PLS

Erro id. HELLLP PLS

Scheduled Pinned Locked Moved BO2 Client Support
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  • ikaroZ-_-Xundefined Offline
    ikaroZ-_-Xundefined Offline
    ikaroZ-_-X
    wrote on last edited by
    #1

    49d4bc44-30a0-4b61-b351-aadd1e017646-image.png

    Resxtundefined 1 Reply Last reply
    0
    • HannesCundefined Offline
      HannesCundefined Offline
      HannesC
      Plutonium Staff
      wrote on last edited by
      #2

      Do you have any overlays such as msi afterburner/rivatuner running in the background? If yes, quit them. Upload the dump as stated in the error to gdrive and post the link here.

      1 Reply Last reply
      0
      • ikaroZ-_-Xundefined Offline
        ikaroZ-_-Xundefined Offline
        ikaroZ-_-X
        wrote on last edited by
        #3

        https://drive.google.com/drive/folders/1h2f6Ipg1XDZENTiSAO5zLC3WNt9uzBsJ?usp=sharing

        Dss0undefined 1 Reply Last reply
        0
        • ikaroZ-_-Xundefined Offline
          ikaroZ-_-Xundefined Offline
          ikaroZ-_-X
          wrote on last edited by
          #4

          I don't have these programs

          1 Reply Last reply
          0
          • ikaroZ-_-Xundefined ikaroZ-_-X

            https://drive.google.com/drive/folders/1h2f6Ipg1XDZENTiSAO5zLC3WNt9uzBsJ?usp=sharing

            Dss0undefined Offline
            Dss0undefined Offline
            Dss0
            Plutonium Staff
            wrote on last edited by
            #5

            ikaroZ-_-X need a password to access that google drive folder.

            1 Reply Last reply
            0
            • ikaroZ-_-Xundefined Offline
              ikaroZ-_-Xundefined Offline
              ikaroZ-_-X
              wrote on last edited by ikaroZ-_-X
              #6

              sorry, here is the link without the password

              https://drive.google.com/file/d/1g6f8-FPCtgUVZQkobmCo61Ax8gI4907z/view?usp=sharing

              Dss0undefined 1 Reply Last reply
              0
              • ikaroZ-_-Xundefined ikaroZ-_-X

                sorry, here is the link without the password

                https://drive.google.com/file/d/1g6f8-FPCtgUVZQkobmCo61Ax8gI4907z/view?usp=sharing

                Dss0undefined Offline
                Dss0undefined Offline
                Dss0
                Plutonium Staff
                wrote on last edited by
                #7

                ikaroZ-_-X Crashes in plutonium code so a dev would have to take a look at it. Meanwhile you can try this:

                • repair your installation: https://plutonium.pw/docs/repair/
                • running the game in a virtual machine doesn't work
                • try closing all programs that are running in the background (especially steam, msi afterburner and rivatuner if you have them)
                • try excluding pluto from scanning in your av software: https://plutonium.pw/docs/antivirus/#how-do-i-fix-this-windows-defender
                • update your graphics drivers
                • if you have a vr headset plugged in unplug it
                • verify the integrity of your system files:
                1. open the start menu and search for "cmd"
                2. run cmd as admin
                3. execute the following command
                dism /online /cleanup-image /restorehealth
                
                1. restart your pc
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                • ikaroZ-_-Xundefined Offline
                  ikaroZ-_-Xundefined Offline
                  ikaroZ-_-X
                  wrote on last edited by
                  #8

                  I managed to enter the game... but when I enter the game, the game closes and is in the background, I hear only the game audio

                  1 Reply Last reply
                  0
                  • ikaroZ-_-Xundefined ikaroZ-_-X

                    49d4bc44-30a0-4b61-b351-aadd1e017646-image.png

                    Resxtundefined Offline
                    Resxtundefined Offline
                    Resxt
                    Plutonium Staff
                    wrote on last edited by
                    #9

                    ikaroZ-_-X
                    Go in the bootstrapper command prompt (the console opened when you start the game)
                    and paste this (right click) r_fullscreen 2; vid_restart then press Enter

                    1 Reply Last reply
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                    • ikaroZ-_-Xundefined Offline
                      ikaroZ-_-Xundefined Offline
                      ikaroZ-_-X
                      wrote on last edited by
                      #10

                      estou com esse problema agora

                      26d809ba-612b-473d-8d4d-7539fba69142-image.png

                      1 Reply Last reply
                      0
                      • HannesCundefined Offline
                        HannesCundefined Offline
                        HannesC
                        Plutonium Staff
                        wrote on last edited by
                        #11

                        https://plutonium.pw/docs/repair/

                        1 Reply Last reply
                        0

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