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I keep crashing and i dont know why

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  • Lupo Albertoundefined Offline
    Lupo Albertoundefined Offline
    Lupo Alberto
    wrote on last edited by
    #1

    dbcc1b53-1a99-4148-9660-192f8a911b80-image.png
    This is one of the 2000 errors i get everytime, can someone help me fix? I get a lot of different errors when i crash

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    • Lupo Albertoundefined Offline
      Lupo Albertoundefined Offline
      Lupo Alberto
      wrote on last edited by
      #2

      af299b01-dd6c-4b2b-9355-7a11eaf1be2a-image.png
      cd29be2b-d3cf-451c-8721-c9a1b1a2f106-image.png

      Resxtundefined 1 Reply Last reply
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      • Resxtundefined Offline
        Resxtundefined Offline
        Resxt Plutonium Staff
        replied to Lupo Alberto on last edited by
        #3

        @Inter-Multi

        There is no easy answer for this but here are some possible solutions

        • Add Plutonium as an exception in your antivirus or uninstall it (do what is said for your antivirus in the documentation) https://plutonium.pw/docs/antivirus
        • Repair your game: https://plutonium.pw/docs/repair/
        • Update your GPU drivers
        • Install DirectX (even if it's already installed): https://www.microsoft.com/en-us/download/details.aspx?id=35
        • If you're running the game in a virtual machine don't, this doesn't work
        • If you're using ReShade remove it. It's not supported on Plutonium and will make your game crash
        • Close programs with overlays or disable their overlays (Steam, MSI Afterburner, Rivatuner etc.)
        • Try to unplug devices connected to your PC (VR headset, other monitors, controllers etc.)
        • If you use an Avermedia capture card uninstall its drivers
        • Verify the integrity of your system files:
          Open the start menu and search for "cmd"
          Run cmd as admin
          Copy and paste (right click) the command below in the cmd and press enter
          dism /online /cleanup-image /restorehealth
          Once it's done restart your PC

        If after doing all of this it still doesn't work reply with these info

        • What your antivirus is and if you disabled or uninstalled it
        • A screenshot of your game files
        • The crashdump files created in %localappdata%\Plutonium\crashdumps (upload them on a website like Google Drive, Mediafire or anyyhing else and include the link here)

        As a last resort doing a clean install of Windows (factory reset) could solve the issue. Don't install your usual programs at first just install your GPU drivers, Direct X, your browser and Discord for example and test like that.

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        • Lupo Albertoundefined Offline
          Lupo Albertoundefined Offline
          Lupo Alberto
          wrote on last edited by
          #4

          https://www.mediafire.com/folder/b107yk1l86mfy/crashdumps
          keep getting the crashes even if i did everything, here's the mediafire link

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          • hconundefined Offline
            hconundefined Offline
            hcon
            wrote on last edited by
            #5

            If you have a microphone connected unplug it
            if you dont have a microphone plug one in

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