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error code 9834

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  • podraundefined Offline
    podraundefined Offline
    podra
    wrote on last edited by
    #1

    Everytime I open bo2 and select online it comes up with the error message "error 9834" and goes to a black screen

    Arcanicundefined LILRA2000undefined 2 Replies Last reply
    5
    • Fryundefined Offline
      Fryundefined Offline
      Fry Plutonium Staff
      wrote on last edited by Fry
      #2

      I'm pretty sure your pod#3597 from discord. I sent you a friend request so we can investigate this issue later today. Seems you are 1 out of the 2 have this "new" issue lately. I would like to get to the bottom of it and see if our recent update break something.

      1 Reply Last reply
      0
      • Arcanicundefined Offline
        Arcanicundefined Offline
        Arcanic
        replied to podra on last edited by Arcanic
        #3

        podra I just had the same problem and now its saying the servers are down hope its an update
        Edit: the server status is online so I don't really know why its saying the servers are down but it started right after my game got error 9834.

        1 Reply Last reply
        0
        • Fryundefined Offline
          Fryundefined Offline
          Fry Plutonium Staff
          wrote on last edited by
          #4

          Its backend related. Standby until we fix things up.

          oizzyundefined Weiland420undefined Furious_Enemy33undefined 3 Replies Last reply
          1
          • Littelbadundefined Offline
            Littelbadundefined Offline
            Littelbad
            wrote on last edited by
            #5

            Same issue here, black screen with the error code 9834

            1 Reply Last reply
            0
            • llama_comeundefined Offline
              llama_comeundefined Offline
              llama_come
              wrote on last edited by
              #6

              Mismo problema, como lo resuelvo?

              1 Reply Last reply
              0
              • VAC4Lundefined Offline
                VAC4Lundefined Offline
                VAC4L
                wrote on last edited by
                #7

                Same issue, was working fine and all of a sudden I was kicked out of the game and got this error

                1 Reply Last reply
                0
                • MooN_MaNundefined Offline
                  MooN_MaNundefined Offline
                  MooN_MaN
                  wrote on last edited by MooN_MaN
                  #8

                  I've been facing problems for a month.

                  At first, I played for a whole week without any Error, after that my game crashed every time I tried to play, sometimes a played around 1 hour before crashing, other times every 5 minutes or less the game would crash without displaying any ERROR message. Just closing the game and the Plutonium app.

                  But now, with this update, the ERROR code 9834 have been a problem.

                  I tried re-installing the program, special authorization within the antivirus and Windows defender.

                  1 Reply Last reply
                  0
                  • Mohammed321undefined Offline
                    Mohammed321undefined Offline
                    Mohammed321
                    wrote on last edited by
                    #9

                    I also have this problem. ive tried everything and it still wont work. please can anoyne help? its been like this for the past 2 days

                    1 Reply Last reply
                    0
                    • OSK4R_ESPundefined Offline
                      OSK4R_ESPundefined Offline
                      OSK4R_ESP
                      wrote on last edited by
                      #10

                      Me pasa lo mismo, "error 9834"

                      1 Reply Last reply
                      0
                      • oizzyundefined Offline
                        oizzyundefined Offline
                        oizzy
                        replied to Fry on last edited by
                        #11

                        Fry uhhh this is dumbo mode. pls fix my man phillip j. fry 🙀 alt text

                        1 Reply Last reply
                        0
                        • Nugenundefined Offline
                          Nugenundefined Offline
                          Nugen
                          wrote on last edited by
                          #12

                          I have the same issue. New user.

                          1 Reply Last reply
                          0
                          • MikeyYoFoolundefined Offline
                            MikeyYoFoolundefined Offline
                            MikeyYoFool
                            wrote on last edited by
                            #13

                            also a new user, getting this error code

                            1 Reply Last reply
                            0
                            • cryantundefined Offline
                              cryantundefined Offline
                              cryant
                              wrote on last edited by
                              #14

                              it was working before I connected my controller to ds4, and now every time I run it I get the error lol

                              1 Reply Last reply
                              0
                              • Emooo_10undefined Offline
                                Emooo_10undefined Offline
                                Emooo_10
                                wrote on last edited by
                                #15

                                Still got the same problem

                                1 Reply Last reply
                                0
                                • Emoo_10undefined Offline
                                  Emoo_10undefined Offline
                                  Emoo_10
                                  wrote on last edited by
                                  #16

                                  also got the same problem

                                  1 Reply Last reply
                                  0
                                  • Dracule_MiHawk7undefined Offline
                                    Dracule_MiHawk7undefined Offline
                                    Dracule_MiHawk7
                                    wrote on last edited by
                                    #17

                                    YEAH HERE TOO

                                    1 Reply Last reply
                                    0
                                    • Uninstaallundefined Offline
                                      Uninstaallundefined Offline
                                      Uninstaall
                                      wrote on last edited by
                                      #18

                                      Hi, same issue here , can’t even connect to Zombie online service.

                                      1 Reply Last reply
                                      0
                                      • fluuzzundefined Offline
                                        fluuzzundefined Offline
                                        fluuzz
                                        wrote on last edited by
                                        #19

                                        9834 ;/ ;/

                                        1 Reply Last reply
                                        0
                                        • 4pikatr0n_undefined Offline
                                          4pikatr0n_undefined Offline
                                          4pikatr0n_
                                          wrote on last edited by
                                          #20

                                          Yo no soy de jugar mucho al bo2, pero desde que lo utilizo me iba bien, ahora sale error code 9834 y lo mucho que he podido intentar es meterme en la terminal que me abre para poder hacer algo, pero todas las pantallas de Plutonium que se abren, salen en negro, no se avanza del inicio del juego.

                                          Espero que lo solucionen pronto

                                          1 Reply Last reply
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