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  3. I have a problem and i don't know how to solve it, help):

I have a problem and i don't know how to solve it, help):

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  • Arentundefined Offline
    Arentundefined Offline
    Arent
    wrote on last edited by
    #1

    71923ccb-58c1-4f79-b5bd-411d687020a9-image.png

    Dss0undefined 1 Reply Last reply
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    • Dss0undefined Offline
      Dss0undefined Offline
      Dss0 Plutonium Staff
      replied to Arent on last edited by
      #2

      Arent upload the crashdump to google drive and post the link here.

      alt text

      Also:

      • running pluto in virtual machines (parallels desktop, vmware, ...) doesn't work in case you're trying to do that
      • try closing all programs that are running in the background (especially steam, msi afterburner and rivatuner if you have them)
      • try excluding pluto from scanning in your av software: https://plutonium.pw/docs/antivirus/#how-do-i-fix-this-windows-defender
      • update your graphics drivers
      • if you have a vr headset plugged in unplug it
      • if you use an avermedia capture card uninstall it's drivers
      • verify the integrity of your system files:
      1. open the start menu and search for "cmd"
      2. run cmd as admin
      3. execute the following command
      dism /online /cleanup-image /restorehealth
      
      1. restart your pc
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