Crash On Startup BO2

OscarGoode

Hi, launcher keeps crashing on start-up and error message told me to report it here with this information:

Crash ID: 4662d259e5c963a8
File mentioned: C:\Users(My Name)\AppData\Local\Plutonium\Crashdumps\plutonium-r3043-t6mp-2022-06-03_05-49-27

Thanks for help

Dss0

File mentioned: C:\Users(My Name)\AppData\Local\Plutonium\Crashdumps\plutonium-r3043-t6mp-2022-06-03_05-49-27

yea, upload that file to google drive and post the link here.

OscarGoode

Hi thanks not sure if this is correct but it opens the plutonium note pad?

Dss0

OscarGoode there should be a .dmp file next to the txt in the crashdumps folder, that is what we need. Meanwhile you can try some common fixes:

Add Plutonium as an exception in your antivirus or uninstall it (do what is said for your antivirus in the documentation) https://plutonium.pw/docs/antivirus
Repair your game: https://plutonium.pw/docs/repair/
Update your GPU drivers
Install DirectX (even if it's already installed): https://www.microsoft.com/en-us/download/details.aspx?id=35
If you're running the game in a virtual machine don't, this doesn't work
If you're using ReShade remove it. It's not supported on Plutonium and will make your game crash
Close programs with overlays or disable their overlays (Steam, MSI Afterburner, Rivatuner etc.)
Try to unplug devices connected to your PC (VR headset, other monitors, controllers etc.)
If you use an Avermedia capture card uninstall its drivers
Verify the integrity of your system files:
Open the start menu and search for "cmd"
Run cmd as admin
Copy and paste (right click) each command below one by one in the cmd and press enter after each command
Only put the next command when the one you ran is finished.

DISM /Online /Cleanup-Image /CheckHealth
DISM /Online /Cleanup-Image /ScanHealth
DISM /Online /Cleanup-Image /RestoreHealth
sfc /scannow

Once it's done restart your PC

OscarGoode

Thanks, there are a couple of .dmp file types so hopefully this is ok.