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directx error help

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  • [TR]MUZOundefined Offline
    [TR]MUZOundefined Offline
    [TR]MUZO
    wrote on last edited by
    #1

    my site is msi gt 9800 4gb ram inetel core quad q83000
    windows 10 64 bit
    I can open black ops 1 but when I open black ops 2 it gives directx error all my drivers are up to date all redists are up to date directx is the latest version I searched a lot in forums on youtube and tried a lot of solutions but it didn't work please help

    ilytwoundefined 1 Reply Last reply
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    • ilytwoundefined Offline
      ilytwoundefined Offline
      ilytwo Contributor
      replied to [TR]MUZO on last edited by
      #2

      [TR]MUZO what error are you getting ?

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      • [TR]MUZOundefined Offline
        [TR]MUZOundefined Offline
        [TR]MUZO
        wrote on last edited by
        #3

        Directx error

        ilytwoundefined 1 Reply Last reply
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        • ilytwoundefined Offline
          ilytwoundefined Offline
          ilytwo Contributor
          replied to [TR]MUZO on last edited by
          #4

          [TR]MUZO Have you tried running DXSetup in the redists folder ? (when you get an error it would be nice to have a screenshot of an error ) (makes everyones lives alot easier._

          [TR]MUZOundefined 1 Reply Last reply
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          • [TR]MUZOundefined Offline
            [TR]MUZOundefined Offline
            [TR]MUZO
            replied to ilytwo on last edited by
            #5

            ilytwo I have installed directx at least 10 times, there are all redists, my video card and everything is up to date, my video card is showing as directx 12 in dxdiag also old components are on net farmework 4.8Screenshot_1.png Screenshot_2.png

            ilytwoundefined 1 Reply Last reply
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            • ilytwoundefined Offline
              ilytwoundefined Offline
              ilytwo Contributor
              replied to [TR]MUZO on last edited by
              #6

              [TR]MUZO I do not believe your graphics card can run the launcher. I was searching online and from what i saw most sources said that the card is limited in DX11, as it was meant to run in DX10, so it has issues with different titles in DX11. Could be wrong, but that would be my best guess,

              [TR]MUZOundefined 2 Replies Last reply
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              • [TR]MUZOundefined Offline
                [TR]MUZOundefined Offline
                [TR]MUZO
                replied to ilytwo on last edited by
                #7

                ilytwo thanks for everything i was going to buy a new graphics card anyway thanks again

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                • [TR]MUZOundefined Offline
                  [TR]MUZOundefined Offline
                  [TR]MUZO
                  replied to ilytwo on last edited by
                  #8

                  ilytwo hello again i am planning to buy msi gt 710 dx12 2gb ddr3 64 bit
                  can you open this game
                  at once
                  how many fps can i get with gt7102gb+intel core quad q8300 4 core 4gb 800mhz ddr2 ram

                  Dss0undefined 1 Reply Last reply
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                  • Dss0undefined Offline
                    Dss0undefined Offline
                    Dss0 Plutonium Staff
                    replied to [TR]MUZO on last edited by
                    #9

                    [TR]MUZO the 9800gt is faster than the gt710, i wouldn't do that. the gpu listed in the official system requirements for bo2 is a 8800gt so a 9800gt should work just fine. Try using https://www.guru3d.com/files-details/display-driver-uninstaller-download.html to completely remove your gpu drivers then reinstall the latest ones via the nvidia website.

                    [TR]MUZOundefined 1 Reply Last reply
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                    • [TR]MUZOundefined Offline
                      [TR]MUZOundefined Offline
                      [TR]MUZO
                      replied to Dss0 on last edited by
                      #10

                      Dss0 I have 2 video cards now I am using the zotac gt9600 synergy model, can I open this bo2 now, if it does not give directx error, if it does not open, 9800gt also gives direct x error, now what do I need to do for me to open no2

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