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Error 0xc000007b

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  • marqhinoundefined Offline
    marqhinoundefined Offline
    marqhino
    wrote on last edited by
    #1

    Hi, I have the problem that it won't let me open the plotonium with bo2 because it gives me Error 0xc000007b, I already tried everything the forum said and it didn't work
    91da70f3-d10b-4646-a7cb-22bf45110ee2-image.png
    31d31d63-65ee-4675-9c3d-4040a03da1dc-image.png
    f41875c5-553b-4976-bdeb-bff88ca4d67c-image.png

    Dss0undefined 1 Reply Last reply
    0
    • Resxtundefined Offline
      Resxtundefined Offline
      Resxt Plutonium Staff
      wrote on last edited by
      #2

      Crash with an error (0x000007b, crashdump error or similar)

      There is no easy answer for this but here are some possible solutions

      • Add Plutonium as an exception in your antivirus or uninstall it (do what is said for your antivirus in the documentation) https://plutonium.pw/docs/antivirus
      • Repair your game: https://plutonium.pw/docs/repair/
      • Update your GPU drivers
      • Install DirectX (even if it's already installed): https://www.microsoft.com/en-us/download/details.aspx?id=35
      • If you're running the game in a virtual machine don't, this doesn't work
      • If you're using ReShade remove it. It's not supported on Plutonium and will make your game crash
      • Close programs with overlays or disable their overlays (Steam, MSI Afterburner, Rivatuner etc.)
      • Try to unplug devices connected to your PC (VR headset, other monitors, controllers etc.)
      • If you use an Avermedia capture card uninstall its drivers
      • Verify the integrity of your system files:
        Open the start menu and search for "cmd"
        Run cmd as admin
        Copy and paste (right click) each command below one by one in the cmd and press enter after each command
        Only put the next command when the one you ran is finished.
      DISM /Online /Cleanup-Image /CheckHealth
      DISM /Online /Cleanup-Image /ScanHealth
      DISM /Online /Cleanup-Image /RestoreHealth
      sfc /scannow
      

      Once it's done restart your PC

      As a last resort doing a clean install of Windows (factory reset) could solve the issue. Don't install your usual programs at first just install your GPU drivers, Direct X, your browser and Discord for example and test like that.

      marqhinoundefined 1 Reply Last reply
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      • Resxtundefined Offline
        Resxtundefined Offline
        Resxt Plutonium Staff
        wrote on last edited by
        #3

        Also what is your antivirus?

        1 Reply Last reply
        0
        • Dss0undefined Offline
          Dss0undefined Offline
          Dss0 Plutonium Staff
          replied to marqhino on last edited by
          #4

          @n4rc0 download and run this: https://git.io/redists

          1 Reply Last reply
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          • marqhinoundefined Offline
            marqhinoundefined Offline
            marqhino
            replied to Resxt on last edited by
            #5

            Resxt thank you very much for the help in the end it was a dll error

            1 Reply Last reply
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