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Error launching the game.

Scheduled Pinned Locked Moved BO2 Client Support
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  • PepoSuperundefined Offline
    PepoSuperundefined Offline
    PepoSuper
    wrote on last edited by PepoSuper
    #1

    After installing the update, when starting the game with the plutonium launcher, it does not open, and the launcher stays in "launching the game" and freezes. I would appreciate it if someone could help me.

    1 Reply Last reply
    2
    • Poce Mmeundefined Offline
      Poce Mmeundefined Offline
      Poce Mme
      wrote on last edited by
      #2

      I recommend making a new folder in your local disk and moving the launcher into that folder. If you didn't do this before the update with the other files, follow the same directions but place the preinstalled files in a separate folder. If the launcher works but the game(s) won't launch, try opening the game settings and redirecting the file path to the folder with the t6rmp info that you previously installed.

      PepoSuperundefined 1 Reply Last reply
      0
      • cuchufletoundefined Offline
        cuchufletoundefined Offline
        cuchufleto
        wrote on last edited by
        #3

        having this issue too, and i did that

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        0
        • Poce Mmeundefined Poce Mme

          I recommend making a new folder in your local disk and moving the launcher into that folder. If you didn't do this before the update with the other files, follow the same directions but place the preinstalled files in a separate folder. If the launcher works but the game(s) won't launch, try opening the game settings and redirecting the file path to the folder with the t6rmp info that you previously installed.

          PepoSuperundefined Offline
          PepoSuperundefined Offline
          PepoSuper
          wrote on last edited by
          #4

          @Klondike I did it, but it doesn't work anyway

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          0
          • Poce Mmeundefined Offline
            Poce Mmeundefined Offline
            Poce Mme
            wrote on last edited by
            #5

            I don't know what else to tell you. If no one else has a better solution, I would just try re-installing the game...

            PepoSuperundefined 1 Reply Last reply
            0
            • Poce Mmeundefined Poce Mme

              I don't know what else to tell you. If no one else has a better solution, I would just try re-installing the game...

              PepoSuperundefined Offline
              PepoSuperundefined Offline
              PepoSuper
              wrote on last edited by
              #6

              @Klondike I reinstalled everything and it keeps happening

              1 Reply Last reply
              0
              • HeilJusticeundefined Offline
                HeilJusticeundefined Offline
                HeilJustice
                wrote on last edited by
                #7

                yo this is might be silly but i just downloaded the game and i wonder its size is 13 G . it that the whole bo2 + all dlcs ?
                i just installed piry.exe .

                PepoSuperundefined 1 Reply Last reply
                0
                • HeilJusticeundefined HeilJustice

                  yo this is might be silly but i just downloaded the game and i wonder its size is 13 G . it that the whole bo2 + all dlcs ?
                  i just installed piry.exe .

                  PepoSuperundefined Offline
                  PepoSuperundefined Offline
                  PepoSuper
                  wrote on last edited by PepoSuper
                  #8

                  HeilJustice 13,7 GB, yes the dlc too

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                  0
                  • HeilJusticeundefined Offline
                    HeilJusticeundefined Offline
                    HeilJustice
                    wrote on last edited by
                    #9

                    oh ty very much . idk dude , when i press play (zombies online)
                    its says not responding , do u have any tips ?

                    PepoSuperundefined 1 Reply Last reply
                    0
                    • Poce Mmeundefined Offline
                      Poce Mmeundefined Offline
                      Poce Mme
                      wrote on last edited by
                      #10

                      restart your computer

                      1 Reply Last reply
                      0
                      • HeilJusticeundefined Offline
                        HeilJusticeundefined Offline
                        HeilJustice
                        wrote on last edited by
                        #11

                        i did but the same problem . thats weird

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                        0
                        • HeilJusticeundefined HeilJustice

                          oh ty very much . idk dude , when i press play (zombies online)
                          its says not responding , do u have any tips ?

                          PepoSuperundefined Offline
                          PepoSuperundefined Offline
                          PepoSuper
                          wrote on last edited by
                          #12

                          HeilJustice i have the same problem

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                          0
                          • HeilJusticeundefined Offline
                            HeilJusticeundefined Offline
                            HeilJustice
                            wrote on last edited by
                            #13

                            bo2.png
                            is this the whole game u have or i miss something ?

                            1 Reply Last reply
                            0
                            • HannesCundefined Offline
                              HannesCundefined Offline
                              HannesC
                              Plutonium Staff
                              wrote on last edited by
                              #14

                              The plutonium launcher freezes? Are you on windows 7?

                              HeilJusticeundefined 1 Reply Last reply
                              0
                              • HannesCundefined HannesC

                                The plutonium launcher freezes? Are you on windows 7?

                                HeilJusticeundefined Offline
                                HeilJusticeundefined Offline
                                HeilJustice
                                wrote on last edited by
                                #15

                                HannesC yeah , is there a problem with win 7 ?

                                1 Reply Last reply
                                0
                                • HannesCundefined Offline
                                  HannesCundefined Offline
                                  HannesC
                                  Plutonium Staff
                                  wrote on last edited by
                                  #16

                                  Yes support for windows 7 has been dropped, consider upgrading to window 10

                                  HeilJusticeundefined Christtian58undefined 2 Replies Last reply
                                  1
                                  • HannesCundefined HannesC

                                    Yes support for windows 7 has been dropped, consider upgrading to window 10

                                    HeilJusticeundefined Offline
                                    HeilJusticeundefined Offline
                                    HeilJustice
                                    wrote on last edited by
                                    #17

                                    HannesC yo i got this error 1.png
                                    and i searched and downloaed the 2 links in support but i have the same problem . any help . im in win 10 nw .

                                    1 Reply Last reply
                                    0
                                    • HannesCundefined Offline
                                      HannesCundefined Offline
                                      HannesC
                                      Plutonium Staff
                                      wrote on last edited by
                                      #18

                                      Install this https://aka.ms/vs/16/release/vc_redist.x86.exe

                                      HeilJusticeundefined 1 Reply Last reply
                                      1
                                      • HannesCundefined HannesC

                                        Install this https://aka.ms/vs/16/release/vc_redist.x86.exe

                                        HeilJusticeundefined Offline
                                        HeilJusticeundefined Offline
                                        HeilJustice
                                        wrote on last edited by
                                        #19

                                        HannesC oh man ty so much u made my day 🙂

                                        1 Reply Last reply
                                        0
                                        • HannesCundefined HannesC

                                          Yes support for windows 7 has been dropped, consider upgrading to window 10

                                          Christtian58undefined Offline
                                          Christtian58undefined Offline
                                          Christtian58
                                          wrote on last edited by
                                          #20

                                          HannesC Really the only solution is to go to win 10 ???

                                          1 Reply Last reply
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