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I need help with this error

Scheduled Pinned Locked Moved BO2 Client Support
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  • ClassicHenryundefined Offline
    ClassicHenryundefined Offline
    ClassicHenry
    wrote on last edited by
    #1

    when i start the game (BO2) it crash, and show the next error

    Sin título.png

    1 Reply Last reply
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    • HannesCundefined Offline
      HannesCundefined Offline
      HannesC Plutonium Staff
      wrote on last edited by
      #2

      Can you show your bo2 folder?

      1 Reply Last reply
      0
      • ClassicHenryundefined Offline
        ClassicHenryundefined Offline
        ClassicHenry
        wrote on last edited by
        #3

        Sin título.png

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        0
        • Mr. Androidundefined Offline
          Mr. Androidundefined Offline
          Mr. Android Plutonium Admin
          wrote on last edited by
          #4

          Please re-run piry.exe (as administrator) and let it go to 100%. It will skip any files that exist but will redownload any corrupted ones.
          When it gets to 100% try running plutonium.exe again.

          1 Reply Last reply
          1
          • ClassicHenryundefined Offline
            ClassicHenryundefined Offline
            ClassicHenry
            wrote on last edited by
            #5

            I tried and it still keeps throwing the same error 😕

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            • Mr. Androidundefined Offline
              Mr. Androidundefined Offline
              Mr. Android Plutonium Admin
              wrote on last edited by
              #6

              RektInator Can you check the memory addresses and let us know if this is a crash in Plutonium's memory space?

              RektInatorundefined 1 Reply Last reply
              0
              • RektInatorundefined Offline
                RektInatorundefined Offline
                RektInator Plutonium Admin
                replied to Mr. Android on last edited by RektInator
                #7

                Mr. Android It is, crashes in the Plutonium code, or in some external DLL (for example DirectX, or anything else).

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                • Mr. Androidundefined Offline
                  Mr. Androidundefined Offline
                  Mr. Android Plutonium Admin
                  wrote on last edited by
                  #8

                  OP - can you try and reinstall DirectX?

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                  0
                  • HannesCundefined Offline
                    HannesCundefined Offline
                    HannesC Plutonium Staff
                    wrote on last edited by
                    #9

                    https://www.microsoft.com/en-us/download/details.aspx?id=35

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