Failed to fech, when updating please help

[rose lurthy]

rose lurthy last edited by

https://gyazo.com/0f70596fee924ff161fc1d3aa6fba103 ive been trying to fix this for two days, i tried changing my dns, vpn dont work, i tried everything please anyone help?

[Mr. Android]

Mr. Android Plutonium Admin Staff last edited by

who is your ISP?

[Mennay]

Mennay last edited by

im also having the same problem. i was playing yesterdayy perfectly fine but then the same thing popped up. I have xfinity

[Mr. Android]

Mr. Android Plutonium Admin Staff last edited by

1: Login to xfinity account.

2: Click the wifi icon on the tool bar. If you hold the mouse over it the tool tip will show Xfinity xFi.

(wifi icon is to the left of the phone icon)

3: You should now be at https://internet.xfinity.com/

4: Click on More...you will land here https://internet.xfinity.com/more

5: Click on My Services.

6: You will be at xFi Advanced Security...click Disable (or Enable).

7: You will be presented with a toggle button to select enable or disable.

It says to wait about 10 minutes for change to take effect

[rose lurthy]

rose lurthy last edited by @ Mr. Android

@Mr-Android my isp is stc a saudi company

[Mr. Android]

Mr. Android Plutonium Admin Staff last edited by @ rose lurthy

@Lurthy Check if they use a router level firewall.

[Bio]

Bio last edited by Bio @ Mennay

@Mennay https://internet.xfinity.com/more/my-services/my-services-disabling

This usually works if your internet will not allow you to connect to Pluto via Xfinity internet.