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  3. Launching issues - Exception Code: 0xC0000005 | Exception Address: 0x025D340C

Launching issues - Exception Code: 0xC0000005 | Exception Address: 0x025D340C

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  • WadeTheSpadeundefined Offline
    WadeTheSpadeundefined Offline
    WadeTheSpade
    wrote on last edited by
    #1

    The game was working yesterday, than all of the sudden this morning I am getting this. I have not changed any files or folders, and have not done anything to my system recently other than changing my msconfig services (none that I am aware are Plutonium related). I can't think of anything else honestly, again I hadn't changed really anything about my system from the time it worked to finding out it not working this morning.

    I have tried using piry.exe to reinstall everything but I still get the crash.

    Attached image of my folder, the console error and the actual popup error after a few seconds if launching the game. the dump log just says 'Exception Code: 0xC0000005 | Exception Address: 0x025D340C' as well

    Any help would be greatly appreciated!

    crash.jpg

    1 Reply Last reply
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    • unluckyMikundefined Offline
      unluckyMikundefined Offline
      unluckyMik
      wrote on last edited by
      #2

      1. Start as administrator piry.exe
      2. After downloading, you should find Plutonium.exe in your piry.exe folder. ( If not, go to FIX 1)
      3. Start as administrator plutonium.exe
      4. Log with forum credential into pluto launcher and play the game.

      FIX 1. Download plutonium.exe from this link and put it into piry.exe folder. ---> http://cdn.plutonium.pw/updater/plutonium.exe
      FIX 2. If you find an error like this, in step 3, 'Failed to start launcher: exit status 3221225781', download and install this file before starting plutonium.exe' --> https://aka.ms/vs/16/release/vc_redist.x86.exe

      WadeTheSpadeundefined 1 Reply Last reply
      1
      • HannesCundefined Offline
        HannesCundefined Offline
        HannesC Plutonium Staff
        wrote on last edited by
        #3

        RektInator Can you check the exception addresses please

        1 Reply Last reply
        0
        • WadeTheSpadeundefined Offline
          WadeTheSpadeundefined Offline
          WadeTheSpade
          replied to unluckyMik on last edited by
          #4

          unluckyMik I tried these steps in sequence, unfortunately it's still the same. No different Exception Code or Exception Address, same as the original post still.

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          • WadeTheSpadeundefined Offline
            WadeTheSpadeundefined Offline
            WadeTheSpade
            wrote on last edited by
            #5

            unluckyMik HannesC Ohhh, I just figured out the issue. I guess Plutonium doesn't like RivaTuner Statistics Server (the external FPS counter program) on at the same time as launching the game. Not a big deal, I closed it and now it launches perfectly.

            1 Reply Last reply
            2
            • HannesCundefined Offline
              HannesCundefined Offline
              HannesC Plutonium Staff
              wrote on last edited by
              #6

              Cheers

              1 Reply Last reply
              0
              • Xerxesundefined Offline
                Xerxesundefined Offline
                Xerxes Plutonium Staff
                wrote on last edited by
                #7

                You may can get it to run if you try a different version as it works flawless on my end.

                1dc33458-a02d-4b7c-9e0d-69046c6b80c7-grafik.png

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                0
                • Phantoomundefined Offline
                  Phantoomundefined Offline
                  Phantoom
                  wrote on last edited by
                  #8

                  i got this error too, i made all steps and nothing, i still get the error.

                  1 Reply Last reply
                  1
                  • AdolfHipsterundefined Offline
                    AdolfHipsterundefined Offline
                    AdolfHipster
                    wrote on last edited by AdolfHipster
                    #9

                    I'm having the exact same issue. None of the above work and I've never used used RivaTuner

                    1 Reply Last reply
                    0
                    • unluckyMikundefined Offline
                      unluckyMikundefined Offline
                      unluckyMik
                      wrote on last edited by
                      #10

                      Hi guys, forgive me for being late. Lately there have been some changes to the installation tutorial that I haven't seen yet. I invite you to follow the tutorial in detail at this link and in case you can't install the game, I will gladly give a hand.

                      https://forum.plutonium.pw/topic/2819/how-to-install-update-plutonium-t6

                      1 Reply Last reply
                      0
                      • Salvatrucoundefined Offline
                        Salvatrucoundefined Offline
                        Salvatruco
                        wrote on last edited by
                        #11

                        I have the same thing, well, I think, it happens when I start any gamemode, appears a emergent window saying this: Exception Code: 0xC0000005
                        Exception Address: 0x0074F155

                        ZEne_undefined 1 Reply Last reply
                        0
                        • ZEne_undefined Offline
                          ZEne_undefined Offline
                          ZEne_
                          replied to Salvatruco on last edited by
                          #12

                          Salvatruco I have the same problem. i don't know what i have to do, i'm gonna crazy.

                          1 Reply Last reply
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