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Plutonium

Launching issues - Exception Code: 0xC0000005 | Exception Address: 0x025D340C

Scheduled Pinned Locked Moved BO2 Client Support
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  • WadeTheSpadeundefined Offline
    WadeTheSpadeundefined Offline
    WadeTheSpade
    wrote on last edited by
    #1

    The game was working yesterday, than all of the sudden this morning I am getting this. I have not changed any files or folders, and have not done anything to my system recently other than changing my msconfig services (none that I am aware are Plutonium related). I can't think of anything else honestly, again I hadn't changed really anything about my system from the time it worked to finding out it not working this morning.

    I have tried using piry.exe to reinstall everything but I still get the crash.

    Attached image of my folder, the console error and the actual popup error after a few seconds if launching the game. the dump log just says 'Exception Code: 0xC0000005 | Exception Address: 0x025D340C' as well

    Any help would be greatly appreciated!

    crash.jpg

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  • unluckyMikundefined Offline
    unluckyMikundefined Offline
    unluckyMik
    wrote on last edited by
    #2

    1. Start as administrator piry.exe
    2. After downloading, you should find Plutonium.exe in your piry.exe folder. ( If not, go to FIX 1)
    3. Start as administrator plutonium.exe
    4. Log with forum credential into pluto launcher and play the game.

    FIX 1. Download plutonium.exe from this link and put it into piry.exe folder. ---> http://cdn.plutonium.pw/updater/plutonium.exe
    FIX 2. If you find an error like this, in step 3, 'Failed to start launcher: exit status 3221225781', download and install this file before starting plutonium.exe' --> https://aka.ms/vs/16/release/vc_redist.x86.exe

    WadeTheSpadeundefined 1 Reply Last reply
    1
  • HannesCundefined Offline
    HannesCundefined Offline
    HannesC Plutonium Staff
    wrote on last edited by
    #3

    RektInator Can you check the exception addresses please

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    0
  • WadeTheSpadeundefined Offline
    WadeTheSpadeundefined Offline
    WadeTheSpade
    replied to unluckyMik on last edited by
    #4

    unluckyMik I tried these steps in sequence, unfortunately it's still the same. No different Exception Code or Exception Address, same as the original post still.

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  • WadeTheSpadeundefined Offline
    WadeTheSpadeundefined Offline
    WadeTheSpade
    wrote on last edited by
    #5

    unluckyMik HannesC Ohhh, I just figured out the issue. I guess Plutonium doesn't like RivaTuner Statistics Server (the external FPS counter program) on at the same time as launching the game. Not a big deal, I closed it and now it launches perfectly.

    1 Reply Last reply
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  • HannesCundefined Offline
    HannesCundefined Offline
    HannesC Plutonium Staff
    wrote on last edited by
    #6

    Cheers

    1 Reply Last reply
    0
  • Xerxesundefined Offline
    Xerxesundefined Offline
    Xerxes Plutonium Staff
    wrote on last edited by
    #7

    You may can get it to run if you try a different version as it works flawless on my end.

    1dc33458-a02d-4b7c-9e0d-69046c6b80c7-grafik.png

    1 Reply Last reply
    0
  • Phantoomundefined Offline
    Phantoomundefined Offline
    Phantoom
    wrote on last edited by
    #8

    i got this error too, i made all steps and nothing, i still get the error.

    1 Reply Last reply
    1
  • AdolfHipsterundefined Offline
    AdolfHipsterundefined Offline
    AdolfHipster
    wrote on last edited by AdolfHipster
    #9

    I'm having the exact same issue. None of the above work and I've never used used RivaTuner

    1 Reply Last reply
    0
  • unluckyMikundefined Offline
    unluckyMikundefined Offline
    unluckyMik
    wrote on last edited by
    #10

    Hi guys, forgive me for being late. Lately there have been some changes to the installation tutorial that I haven't seen yet. I invite you to follow the tutorial in detail at this link and in case you can't install the game, I will gladly give a hand.

    https://forum.plutonium.pw/topic/2819/how-to-install-update-plutonium-t6

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    0
  • Salvatrucoundefined Offline
    Salvatrucoundefined Offline
    Salvatruco
    wrote on last edited by
    #11

    I have the same thing, well, I think, it happens when I start any gamemode, appears a emergent window saying this: Exception Code: 0xC0000005
    Exception Address: 0x0074F155

    ZEne_undefined 1 Reply Last reply
    0
  • ZEne_undefined Offline
    ZEne_undefined Offline
    ZEne_
    replied to Salvatruco on last edited by
    #12

    Salvatruco I have the same problem. i don't know what i have to do, i'm gonna crazy.

    1 Reply Last reply
    0

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