Downloading Playlist crash

[JoCasKaju]

this is my third time trying to opening BO2 Multiplayer, when i'm trying to start bo2 multiplayer and bo2 zombies, the game opens the Dowloading playlist thing, then freezes and crashes, i'm using win 10

sorry about my grammar i'm native spanish language

[HannesC]

Try installing the 2 redists and directx, then launch it. https://drive.google.com/u/0/uc?id=1gG_DXaZfAUETfXaYJzCP36ImvE_bO_x9&export=download

[Edgar]

HannesC Is that link for everything we need to download or where can I find the rest?

[JoCasKaju]

still crashing

[Dss0]

JoCasKaju Close any software that has overlays, for example msi afterburner.