Error 0xC0000005 is not related to outdated server

Elbaan · wrote on Apr 28, 2024, 8:05 PM

According to this post:
https://forum.plutonium.pw/topic/35549/attempted-read-of-nullclassptr-in-plutonium-bootstrapper-win32/2

The Exception that Clients get is related to a outdated server

Testing from this site
https://plutonium.pw/api/servers

{
"ip": "172.93.102.20",
"port": 4975,
"game": "t6mp",
"hostname": "NamelessNoobs Best Maps",
"map": "mp_carrier",
"gametype": "tdm",
"players": [
...
],
"maxplayers": 18,
"hardcore": false,
"password": false,
"bots": 0,
"voice": 0,
"description": "",
"codInfo": "hardcore\0\password\0\mod\1\rounds\0\aimassist\1\dof\0",
"revision": 3963
},

revision: 3963

the server is up to date, yet same exception when trying to join

Exception Code: 0xC0000005
Exception Address: 0x0054162C
plutonium-r3963-t6mp-2024-04-28_06-09-03.dmp:
https://drive.google.com/file/d/1uiefKFxPoPXCT3COZ7aeIeUI1lCKNFjd/view?usp=sharing

Elbaan · Apr 29, 2024, 12:46 AM

So is this the same issue or a a other one? exception address & code is the samee

if its the same the issue might not be related to outdated servers, because the server here is up to date

vzbly · Apr 29, 2024, 2:28 PM

Have you found a fix? Im having the same issue.

Elbaan · replied to vzbly on Apr 29, 2024, 2:28 PM

vzbly No, but it might be fixed if the update comes out today

Deitrix · wrote on Apr 29, 2024, 4:37 PM

I'm seeing exactly the same issue as you. Doesn't seem to have been resolved by today's update, unfortunately.
https://forum.plutonium.pw/topic/35598/unable-to-join-multiplayer-games-fatal-error

FutureRave · wrote on Apr 29, 2024, 4:45 PM

Unless I'm mistaken 3963 is not the latest revision, that would be 4035.
So was this testing done on an outdated server or am I misreading the report?

FutureRave · wrote on Apr 29, 2024, 4:45 PM

Even your crash dump file name contains the outdated revision

Deitrix · wrote on Apr 29, 2024, 4:50 PM

FutureRave The OP made this post prior to the update, but the update doesn't seem to have affected this particular bug.

Elbaan · Apr 29, 2024, 7:53 PM

Downloaded now the newest update from today and still crashing with same message, this proofs that its not related to outdated servers

Exception Code: 0xC0000005
Exception Address: 0x0054162C

Crashdump with newest update:
https://drive.google.com/file/d/1V_UiRlbbv9U9l07sy-WC44WPGH2dVZo8/view?usp=sharing

FutureRave · Apr 29, 2024, 5:02 PM

Which server did you connect to?

Elbaan · Apr 29, 2024, 8:03 PM

FutureRave tested now on nacho

{
"ip": "45.61.173.184",
"port": 4985,
"game": "t6mp",
"hostname": "Nacho | TDM | NukeJacked | nacho.gg/discord",
"map": "mp_hijacked",
"gametype": "tdm",
"players": [
{
"username": "EinsVierNull",
"id": 3790689,
"ping": 45
},
{
"username": "koneko--",
"id": 1397346,
"ping": 31
},
{
"username": "e y e z.",
"id": 4544745,
"ping": 48
},
{
"username": "Its2Insane",
"id": 1174071,
"ping": 36
},
{
"username": "Gxlaxy420",
"id": 1772409,
"ping": 44
},
{
"username": "frankyfrank",
"id": 4852178,
"ping": 68
},
{
"username": "SevenDLA",
"id": 3545732,
"ping": 73
},
{
"username": "baaki",
"id": 3317041,
"ping": 48
},
{
"username": "jambo08",
"id": 4664600,
"ping": 41
},
{
"username": "Totti53",
"id": 4896008,
"ping": 43
},
{
"username": "Screamified",
"id": 2525926,
"ping": 35
},
{
"username": "Louis591",
"id": 4884744,
"ping": 62
},
{
"username": "TharunJo",
"id": 4889516,
"ping": 40
},
{
"username": "mohmod9090",
"id": 4895222,
"ping": 102
},
{
"username": "sandix24",
"id": 4884448,
"ping": 50
},
{
"username": "Spok32",
"id": 4210073,
"ping": 61
},
{
"username": "Wajeeh",
"id": 395834,
"ping": 31
}
],
"maxplayers": 18,
"hardcore": false,
"password": false,
"bots": 0,
"voice": 0,
"description": "",
"codInfo": "hardcore\0\password\0\mod\1\rounds\0\aimassist\1\dof\0",
"revision": 4035
},
same crash

FutureRave · Apr 29, 2024, 5:12 PM

I'd like you to also upload the console.log. If it contains private information just do your best to remove it.
Make sure it's the same console log when you get this crash.
Thanks.

Elbaan · replied to FutureRave on Apr 29, 2024, 5:12 PM

FutureRave

Loading fastfile code_pre_gfx_mp
Built adjacency info for IPaks 0ms
[STEAM] 1 calls ready, running...
[STEAM] running call 1
----- FS_Startup -----
Searching for iwds in F:\Games\Steam\steamapps\common\Call of Duty Black Ops II/players
Searching for iwds in F:\Games\Steam\steamapps\common\Call of Duty Black Ops II/main_shared
Searching for iwds in F:\Games\Steam\steamapps\common\Call of Duty Black Ops II/main
Searching for iwds in C:\Users\Elban\AppData\Local\Plutonium\storage\t6/main
Searching for iwds in F:\Games\Steam\steamapps\common\Call of Duty Black Ops II/t6r/data
Searching for iwds in C:\Users\Elban\AppData\Local\Plutonium\storage\t6/players
Searching for iwds in C:\Users\Elban\AppData\Local\Plutonium\storage\t6//
Current language: german
Current search path:
C:\Users\Elban\AppData\Local\Plutonium\storage\t6//
C:\Users\Elban\AppData\Local\Plutonium\storage\t6/players
F:\Games\Steam\steamapps\common\Call of Duty Black Ops II/t6r/data
C:\Users\Elban\AppData\Local\Plutonium\storage\t6/main
F:\Games\Steam\steamapps\common\Call of Duty Black Ops II/main
F:\Games\Steam\steamapps\common\Call of Duty Black Ops II/main_shared
F:\Games\Steam\steamapps\common\Call of Duty Black Ops II/players
^1r_flameFX_distortionScaleFactor is cheat protected
^1r_flameFX_FPS is cheat protected
^1r_flameFX_magnitude is cheat protected
Loading fastfile patch_mp
Loading fastfile ge_patch_mp
Loading fastfile code_post_gfx_mp
Loading fastfile ge_code_post_gfx_mp
Built adjacency info for IPaks 8ms
Setting new default microphone level to 65535
^1cg_hudGrenadeIconMaxRangeFrag is cheat protected
^1cg_drawCrosshair is cheat protected
^1cg_drawCrosshairNames is cheat protected
^1revive_time_taken is cheat protected
^3Unknown command: "resetCustomGametype"
bound socket to localhost:4976
^3Unknown command: "t6mp"
Loaded menu file: ui/t6/dvarleftrightselector.lua
Loaded menu file: ui_mp/t6/hud/team_marinesopfor.lua
Loaded menu file: ui_mp/t6/hud/class.lua
Loaded menu file: ui/t6/menus/optionscontrols.lua
Loaded menu file: ui/t6/menus/optionssettings.lua
Loaded menu file: ui/t6/menus/safeareamenu.lua
Loaded menu file: ui_mp/t6/hud/scoreboard.lua
Loaded menu file: ui_mp/t6/hud/spectateplayercard.lua
Loaded menu file: ui_mp/t6/hud/loading.lua
Loading fastfile patch_ui_mp
Loading fastfile plutonium_ui_common
Loading fastfile plutonium_ui_mp
Loading fastfile ge_ui_mp
Loading fastfile ui_mp
Built adjacency info for IPaks 10ms
Loaded menu file: ui/t6/mainlobby.lua
Loaded menu file: ui/t6/menus/partyprivacypopup.lua
Loaded menu file: ui/t6/mods.lua
Loaded menu file: ui_mp/t6/menus/editgameoptionspopup.lua
Loaded menu file: ui_mp/t6/menus/privategamelobby_project.lua
Loaded menu file: ui_mp/t6/menus/theaterlobby.lua
Loaded menu file: ui/t6/partylobby.lua
Loading fastfile ffotd_tu13_mp_147
Built adjacency info for IPaks 10ms
^3Unknown command: "maxNumAvatarOffers"
^1cg_hudGrenadeIconMaxRangeFrag is cheat protected
^1ragdoll_explode_force is cheat protected
^1ragdoll_explode_upbias is cheat protected
^1jump_height is cheat protected
^1jump_slowdownEnable is cheat protected
^1bg_fallDamageMinHeight is cheat protected
^1bg_fallDamageMaxHeight is cheat protected
^3Unknown command: "bbdisable"
^3Unknown command: "bbenable"
^3Unknown command: "bbenable"
^3Unknown command: "bbenable"
^3Unknown command: "bbenable"
^3Unknown command: "bbenable"
Loading fastfile common_mp
Loading fastfile plutonium_common
Loading fastfile plutonium_mp
Loading fastfile common_patch_mp
Loading fastfile ge_common_mp
Loading fastfile ge_plutonium_common
Loading fastfile ge_plutonium_mp
Built adjacency info for IPaks 11ms
Loading fastfile dlc0_load_mp
Loading fastfile dlc1_load_mp
Loading fastfile dlc2_load_mp
Loading fastfile dlc3_load_mp
Loading fastfile dlc4_load_mp
Loading fastfile dlc0dd_load_mp
Loading fastfile seasonpass_load_mp
Loading fastfile ge_dlc0_load_mp
Loading fastfile ge_dlc1_load_mp
Loading fastfile ge_dlc2_load_mp
Loading fastfile ge_dlc3_load_mp
Loading fastfile ge_dlc4_load_mp
Loading fastfile ge_dlc0dd_load_mp
Loading fastfile ge_seasonpass_load_mp
Built adjacency info for IPaks 14ms
^3Unknown command: "checkForPS3Invites"
^3Unknown command: "session_rejoinsession"
Connecting to NamelessNoobs Best Maps [EU] - 149.202.89.208:4976
[mod dl] no files to download, joining server...
Unloading fastfile ui_mp
Unloading fastfile ge_ui_mp
Unloading fastfile patch_ui_mp
Loading fastfile mp_raid
Loading fastfile faction_fbi_mp
Loading fastfile faction_pmc_mp
Loading fastfile ge_mp_raid
Loading fastfile ge_faction_fbi_mp
Loading fastfile ge_faction_pmc_mp
^1
====================== COM_ERROR ======================
^1EXE_SERVERISFULL
^1=======================================================

Built adjacency info for IPaks 15ms
Unloading fastfile ge_faction_pmc_mp
Unloading fastfile ge_faction_fbi_mp
Unloading fastfile ge_mp_raid
Unloading fastfile faction_pmc_mp
Unloading fastfile faction_fbi_mp
Unloading fastfile mp_raid
Loading fastfile patch_ui_mp
Loading fastfile plutonium_ui_common
Loading fastfile plutonium_ui_mp
Loading fastfile ge_ui_mp
Loading fastfile ui_mp
Built adjacency info for IPaks 14ms
^3Hitch warning: 4083 msec frame time on main thread
Connecting to Nacho | TDM | Nuketown 24/7 | nacho.gg/discord - 45.61.173.184:4986
[mod dl] no files to download, joining server...
Unloading fastfile ui_mp
Unloading fastfile ge_ui_mp
Unloading fastfile patch_ui_mp
Loading fastfile mp_nuketown_2020
Loading fastfile faction_seals_mp
Loading fastfile faction_pmc_mp
Loading fastfile ge_mp_nuketown_2020
Loading fastfile ge_faction_seals_mp
Loading fastfile ge_faction_pmc_mp
Built adjacency info for IPaks 16ms
Script "scripts/mp/ranked.gsc" loaded successfully
Applying pre-patched weapon values for 'dsr50_mp'
^3Hitch warning: 3059 msec frame time on main thread

Console states it was from Nacho | TDM | Nuketown 24/7
but server is also newest version

FutureRave · Apr 29, 2024, 5:37 PM

I could not join the same server as you because it's full. I'm not crashing on another server made by the Nacho clan.
Maybe your storage/t6 folder isn't clear or something.
What I was looking for was the full console.log file of when the crash happens to see if you had any foreign GSC scripts loading.

Elbaan · wrote on Apr 29, 2024, 5:23 PM

Other server, version up to date:
crashdump: https://drive.google.com/file/d/1Oq8TzeCvjG8YJnBWvpnflKDJUiAwNcQT/view?usp=sharing
console log:

Loading fastfile code_pre_gfx_mp
Built adjacency info for IPaks 0ms
[STEAM] 1 calls ready, running...
[STEAM] running call 1
----- FS_Startup -----
Searching for iwds in F:\Games\Steam\steamapps\common\Call of Duty Black Ops II/players
Searching for iwds in F:\Games\Steam\steamapps\common\Call of Duty Black Ops II/main_shared
Searching for iwds in F:\Games\Steam\steamapps\common\Call of Duty Black Ops II/main
Searching for iwds in C:\Users\Elban\AppData\Local\Plutonium\storage\t6/main
Searching for iwds in F:\Games\Steam\steamapps\common\Call of Duty Black Ops II/t6r/data
Searching for iwds in C:\Users\Elban\AppData\Local\Plutonium\storage\t6/players
Searching for iwds in C:\Users\Elban\AppData\Local\Plutonium\storage\t6//
Current language: german
Current search path:
C:\Users\Elban\AppData\Local\Plutonium\storage\t6//
C:\Users\Elban\AppData\Local\Plutonium\storage\t6/players
F:\Games\Steam\steamapps\common\Call of Duty Black Ops II/t6r/data
C:\Users\Elban\AppData\Local\Plutonium\storage\t6/main
F:\Games\Steam\steamapps\common\Call of Duty Black Ops II/main
F:\Games\Steam\steamapps\common\Call of Duty Black Ops II/main_shared
F:\Games\Steam\steamapps\common\Call of Duty Black Ops II/players
^1r_flameFX_distortionScaleFactor is cheat protected
^1r_flameFX_FPS is cheat protected
^1r_flameFX_magnitude is cheat protected
Loading fastfile patch_mp
Loading fastfile ge_patch_mp
Loading fastfile code_post_gfx_mp
Loading fastfile ge_code_post_gfx_mp
Built adjacency info for IPaks 9ms
Setting new default microphone level to 65535
^1cg_hudGrenadeIconMaxRangeFrag is cheat protected
^1cg_drawCrosshair is cheat protected
^1cg_drawCrosshairNames is cheat protected
^1revive_time_taken is cheat protected
^3Unknown command: "resetCustomGametype"
bound socket to localhost:4976
^3Unknown command: "t6mp"
Loaded menu file: ui/t6/dvarleftrightselector.lua
Loaded menu file: ui_mp/t6/hud/team_marinesopfor.lua
Loaded menu file: ui_mp/t6/hud/class.lua
Loaded menu file: ui/t6/menus/optionscontrols.lua
Loaded menu file: ui/t6/menus/optionssettings.lua
Loaded menu file: ui/t6/menus/safeareamenu.lua
Loaded menu file: ui_mp/t6/hud/scoreboard.lua
Loaded menu file: ui_mp/t6/hud/spectateplayercard.lua
Loaded menu file: ui_mp/t6/hud/loading.lua
Loading fastfile patch_ui_mp
Loading fastfile plutonium_ui_common
Loading fastfile plutonium_ui_mp
Loading fastfile ge_ui_mp
Loading fastfile ui_mp
Built adjacency info for IPaks 10ms
Loaded menu file: ui/t6/mainlobby.lua
Loaded menu file: ui/t6/menus/partyprivacypopup.lua
Loaded menu file: ui/t6/mods.lua
Loaded menu file: ui_mp/t6/menus/editgameoptionspopup.lua
Loaded menu file: ui_mp/t6/menus/privategamelobby_project.lua
Loaded menu file: ui_mp/t6/menus/theaterlobby.lua
Loaded menu file: ui/t6/partylobby.lua
Loading fastfile ffotd_tu13_mp_147
Built adjacency info for IPaks 10ms
^3Unknown command: "maxNumAvatarOffers"
^1cg_hudGrenadeIconMaxRangeFrag is cheat protected
^1ragdoll_explode_force is cheat protected
^1ragdoll_explode_upbias is cheat protected
^1jump_height is cheat protected
^1jump_slowdownEnable is cheat protected
^1bg_fallDamageMinHeight is cheat protected
^1bg_fallDamageMaxHeight is cheat protected
^3Unknown command: "bbdisable"
^3Unknown command: "bbenable"
^3Unknown command: "bbenable"
^3Unknown command: "bbenable"
^3Unknown command: "bbenable"
^3Unknown command: "bbenable"
Loading fastfile common_mp
Loading fastfile plutonium_common
Loading fastfile plutonium_mp
Loading fastfile common_patch_mp
Loading fastfile ge_common_mp
Loading fastfile ge_plutonium_common
Loading fastfile ge_plutonium_mp
Built adjacency info for IPaks 12ms
Loading fastfile dlc0_load_mp
Loading fastfile dlc1_load_mp
Loading fastfile dlc2_load_mp
Loading fastfile dlc3_load_mp
Loading fastfile dlc4_load_mp
Loading fastfile dlc0dd_load_mp
Loading fastfile seasonpass_load_mp
Loading fastfile ge_dlc0_load_mp
Loading fastfile ge_dlc1_load_mp
Loading fastfile ge_dlc2_load_mp
Loading fastfile ge_dlc3_load_mp
Loading fastfile ge_dlc4_load_mp
Loading fastfile ge_dlc0dd_load_mp
Loading fastfile ge_seasonpass_load_mp
Built adjacency info for IPaks 14ms
^3Unknown command: "checkForPS3Invites"
^3Unknown command: "session_rejoinsession"
Connecting to NamelessNoobs Best Maps [EU] - 149.202.89.208:4976
[mod dl] no files to download, joining server...
Unloading fastfile ui_mp
Unloading fastfile ge_ui_mp
Unloading fastfile patch_ui_mp
Loading fastfile mp_village
Loading fastfile faction_seals_mp
Loading fastfile faction_pmc_mp
Loading fastfile ge_mp_village
Loading fastfile ge_faction_seals_mp
Loading fastfile ge_faction_pmc_mp
Built adjacency info for IPaks 15ms
Script "scripts/mp/ranked.gsc" loaded successfully
Applying pre-patched weapon values for 'dsr50_mp'
^3Hitch warning: 3423 msec frame time on main thread

Elbaan · replied to FutureRave on Apr 29, 2024, 5:37 PM

FutureRave

Also removed %localappdata%\Plutonium
and same crash after setting it up all again

Elbaan · wrote on Apr 29, 2024, 10:30 PM

So what will be done with this now? Multiple people have this issue (see other threads or discord)
I don't have a pdb too gather useful information

Tedder · wrote on Apr 30, 2024, 3:24 AM

I'm having this exact same issue on version r4035.

Slug Licker · May 1, 2024, 10:41 PM

Open powershell, copy and paste this:

Set-ExecutionPolicy unrestricted

Press enter. Type "A" without the quotation marks, press enter.

If this worked, after you're done playing, open powershell, copy and paste this:

Set-ExecutionPolicy restricted

Press enter. Type "A" without the quotation marks, press enter.

Unrestricting the execution policy allows any .exe to do whatever it wants. Error 0xc0000005 is an access violation error when a .exe is disallowed by Windows to execute something.

And open your firewall settings to allow an app through the firewall, tick plutonium-bootstrapper-win32.exe and press "Ok".

Elbaan · May 1, 2024, 11:41 PM

Slug Licker No its not a permission error, an access violation exception just means that it tries to access invalid memory (by having a nullptr for example) windows itself throws for that the Win32 SecurityException if it would be an security error

From looking at the dmp there is nothing that tries to access any permission related service that could cause that (also plutonium itself added during the installation in the windows firewall itself to the allowed apps)