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Bootstrapper window stuck

Scheduled Pinned Locked Moved BO2 Client Support
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  • El_Sodium
    El_Sodium
    El_Sodium
    wrote on last edited by
    #1

    I installed the game and pointed the folder successfully but when i hit the play button, the bootstrapper window opens and then nothing happens. It stays open but doesn't do anything, help?

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    • HannesC
      HannesC
      HannesC
      Plutonium Staff
      wrote on last edited by HannesC
      #2

      What antivirus do you use? Also check if you have msi afterburner/rivatuner/nahimic/any overlay apps running in the background. If yes, exit them.

      El_Sodium 1 Reply Last reply
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      • HannesC HannesC

        What antivirus do you use? Also check if you have msi afterburner/rivatuner/nahimic/any overlay apps running in the background. If yes, exit them.

        El_Sodium
        El_Sodium
        El_Sodium
        wrote on last edited by
        #3

        HannesC I use Sophos AV but i already made an exception for the game, also no i don't i have any overlay running

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        • HannesC
          HannesC
          HannesC
          Plutonium Staff
          wrote on last edited by
          #4

          People with sophos have had the current issue iirc. The antivirus doesn't disable itself completely even if you disable it, you need to uninstall it, windows defender is better anyway. After uninstalling, restart your pc and try launching pluto again.

          El_Sodium 1 Reply Last reply
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          • HannesC HannesC

            People with sophos have had the current issue iirc. The antivirus doesn't disable itself completely even if you disable it, you need to uninstall it, windows defender is better anyway. After uninstalling, restart your pc and try launching pluto again.

            El_Sodium
            El_Sodium
            El_Sodium
            wrote on last edited by
            #5

            HannesC yeah ok but i won't uninstall my antivirus, thanks anyway. I'll keep looking at the updates to see if this gets corrected someday. have a good day (/night)

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