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Bootstrapper window stuck

Scheduled Pinned Locked Moved BO2 Client Support
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  • El_Sodiumundefined Offline
    El_Sodiumundefined Offline
    El_Sodium
    wrote on last edited by
    #1

    I installed the game and pointed the folder successfully but when i hit the play button, the bootstrapper window opens and then nothing happens. It stays open but doesn't do anything, help?

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    • HannesCundefined Offline
      HannesCundefined Offline
      HannesC Plutonium Staff
      wrote on last edited by HannesC
      #2

      What antivirus do you use? Also check if you have msi afterburner/rivatuner/nahimic/any overlay apps running in the background. If yes, exit them.

      El_Sodiumundefined 1 Reply Last reply
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      • El_Sodiumundefined Offline
        El_Sodiumundefined Offline
        El_Sodium
        replied to HannesC on last edited by
        #3

        HannesC I use Sophos AV but i already made an exception for the game, also no i don't i have any overlay running

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        • HannesCundefined Offline
          HannesCundefined Offline
          HannesC Plutonium Staff
          wrote on last edited by
          #4

          People with sophos have had the current issue iirc. The antivirus doesn't disable itself completely even if you disable it, you need to uninstall it, windows defender is better anyway. After uninstalling, restart your pc and try launching pluto again.

          El_Sodiumundefined 1 Reply Last reply
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          • El_Sodiumundefined Offline
            El_Sodiumundefined Offline
            El_Sodium
            replied to HannesC on last edited by
            #5

            HannesC yeah ok but i won't uninstall my antivirus, thanks anyway. I'll keep looking at the updates to see if this gets corrected someday. have a good day (/night)

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