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BO2 Zombies

Scheduled Pinned Locked Moved BO2 Client Support
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  • RatedR_undefined Offline
    RatedR_undefined Offline
    RatedR_
    wrote on last edited by
    #1

    When I try to play the dlc maps I just get a infinite black screen. I need a fix.

    andresito_20undefined 1 Reply Last reply
    0
    • andresito_20undefined Offline
      andresito_20undefined Offline
      andresito_20 Contributor
      replied to RatedR_ on last edited by
      #2

      RatedR_ send captures

      1 Reply Last reply
      0
      • RatedR_undefined Offline
        RatedR_undefined Offline
        RatedR_
        wrote on last edited by
        #3

        Screenshot 2024-09-17 225205.png

        1 Reply Last reply
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        • andresito_20undefined Offline
          andresito_20undefined Offline
          andresito_20 Contributor
          wrote on last edited by
          #4

          What is the refresh rate of your monitor?

          1 Reply Last reply
          0
          • andresito_20undefined Offline
            andresito_20undefined Offline
            andresito_20 Contributor
            wrote on last edited by
            #5

            If your monitor is 144 Hz, change it to 120 or 60. Go to settings and adjust your refresh rate to match the game’s. If you are at 144 Hz and the game is set to 60, you will encounter that black screen error.

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            • RatedR_undefined Offline
              RatedR_undefined Offline
              RatedR_
              wrote on last edited by
              #6

              i tried and it still doesnt work

              andresito_20undefined 1 Reply Last reply
              0
              • andresito_20undefined Offline
                andresito_20undefined Offline
                andresito_20 Contributor
                replied to RatedR_ on last edited by
                #7

                RatedR_ You need to lower the refresh rate of your PC in display settings and then adjust it in the game.

                andresito_20undefined 1 Reply Last reply
                0
                • andresito_20undefined Offline
                  andresito_20undefined Offline
                  andresito_20 Contributor
                  replied to andresito_20 on last edited by
                  #8

                  andresito_20 Your problem isn't with the game; I can even guess that when you enter the match, the screen goes black and you can hear sounds.

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                  0
                  • andresito_20undefined Offline
                    andresito_20undefined Offline
                    andresito_20 Contributor
                    wrote on last edited by
                    #9

                    If your issue wasn't resolved, check the installation files in Steam and verify their integrity. Also, make sure your game has the acquired DLC. If your game was downloaded from unknown sources (piracy), there is no support for you

                    1 Reply Last reply
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