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I was randomly banned for cheating while playing a trickshot server?

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  • gore_undefined Online
    gore_undefined Online
    gore_
    wrote last edited by
    #18

    can someone help me out here or should i just uninstall the game?

    Littlegodsundefined 1 Reply Last reply
    0
    • gore_undefined gore_

      can someone help me out here or should i just uninstall the game?

      Littlegodsundefined Offline
      Littlegodsundefined Offline
      Littlegods
      wrote last edited by Littlegods
      #19

      gore_
      bro, you were just doing trickshots in the video, it’s crazy that the anticheat got triggered. I hope you find a solution.

      gore_undefined 1 Reply Last reply
      0
      • Littlegodsundefined Littlegods

        gore_
        bro, you were just doing trickshots in the video, it’s crazy that the anticheat got triggered. I hope you find a solution.

        gore_undefined Online
        gore_undefined Online
        gore_
        wrote last edited by
        #20

        Littlegods thanks this is he second time I’ve been banned now for no reason. You can clearly see im not cheating. There isn’t a cheat that would even beneficial using on trickshot servers for pluto. Prayers

        1 Reply Last reply
        2
        • embracenewlifeundefined Offline
          embracenewlifeundefined Offline
          embracenewlife
          wrote last edited by
          #21

          that is actually insane, obvious the anti-cheat is bugged yet the staff dont even acknowledge it, and the contributors are clearly no help either, someone needs to bring awareness to this clear problem

          DirkRockfaceundefined 1 Reply Last reply
          1
          • embracenewlifeundefined embracenewlife

            that is actually insane, obvious the anti-cheat is bugged yet the staff dont even acknowledge it, and the contributors are clearly no help either, someone needs to bring awareness to this clear problem

            DirkRockfaceundefined Offline
            DirkRockfaceundefined Offline
            DirkRockface
            Contributor
            wrote last edited by
            #22

            embracenewlife what kind of help would you want from the contributors? we are just normal users like you, we have no special mystical powers, no ability to check logs, etc... we just happened to donate to help the project we like which usually means you'll see us around more often and can TRY to provide information from what we have witnessed and learned from previous incidents... that is exactly what we did.

            We can only point you in the direction of the anti-cheat documentation, and give advice based on previous people who have complained about the anti-cheat... which is usually all that is needed for folks to realize the mistake they have made.

            gore_undefined embracenewlifeundefined 2 Replies Last reply
            0
            • DirkRockfaceundefined DirkRockface

              embracenewlife what kind of help would you want from the contributors? we are just normal users like you, we have no special mystical powers, no ability to check logs, etc... we just happened to donate to help the project we like which usually means you'll see us around more often and can TRY to provide information from what we have witnessed and learned from previous incidents... that is exactly what we did.

              We can only point you in the direction of the anti-cheat documentation, and give advice based on previous people who have complained about the anti-cheat... which is usually all that is needed for folks to realize the mistake they have made.

              gore_undefined Online
              gore_undefined Online
              gore_
              wrote last edited by
              #23

              DirkRockface Can you please contact someone that can help me and show them the youtube video that I linked? I would be willing to hop in a call and do an entire PC check to see what is triggering the anti cheat. I really enjoy playing the game and don't want to just be banned off of it when I haven't done anything intentionally. HELP PLS SIR

              embracenewlifeundefined 1 Reply Last reply
              0
              • DirkRockfaceundefined DirkRockface

                embracenewlife what kind of help would you want from the contributors? we are just normal users like you, we have no special mystical powers, no ability to check logs, etc... we just happened to donate to help the project we like which usually means you'll see us around more often and can TRY to provide information from what we have witnessed and learned from previous incidents... that is exactly what we did.

                We can only point you in the direction of the anti-cheat documentation, and give advice based on previous people who have complained about the anti-cheat... which is usually all that is needed for folks to realize the mistake they have made.

                embracenewlifeundefined Offline
                embracenewlifeundefined Offline
                embracenewlife
                wrote last edited by embracenewlife
                #24

                DirkRockface you can specifically help by pc checking people who claim to be falsely banned instead of just being like "hey, im sorry cant do anything about it" or "youve been banned for a reason" when false flags happens in other games all the time, plutonium is no exception to this

                also id like to argue that even though contributors have to follow the same rules as normal people, that doesnt make you like us, this is because contributors have more contributions than other people, even having access to early builds of plutonium that we dont have, youre normal in the sense of having to follow the rules and not having the powers the actual staff has, but youre not normal in the sense of that you have early access builds

                finally, i want to point out that while you do point out the anti-cheat document, it actually has flaws in the document, here are a few examples that i see:

                "Plutonium has an anti-cheat that was completely custom made by our developers. While we cannot divulge
                information on how it works, we can confidently say that it works as we have thwarted over 20,000 cheating attempts! It will never catch everything but it most people agree that is does a better job than some others out there."

                not only do we not know what percentage of the 20,000 cheating attempts are actual cheating attempts vs false flags, the source is outdated by 4 years with the latest update to the anti-cheat detection graph being on july 31, 2021

                "We will not provide any information regarding any given ban, remember you broke our rules."

                this is a bad argument, as again, false flags has happened in other games and so did this, even disregarding other games, gore's proof shows him just regularly playing on leetin servers before he was perma banned

                also in that doc, it gives out a list of things that can get you banned which is nice, but it only gives a "following but not limited to" list instead of a full list in which when several people are claiming to be falsely banned, dont you think whoever made the anti-cheat forum can make it a full list so people know what to avoid when playing on the client?

                obviously, there is no shade and i understand that youre not staff so your power is limited, but there are ways you can help contribute to helping with the anti-cheat problem beyond what the staff can control, i hope you can take my argument into consideration, if you have any questions feel free to ask me

                DirkRockfaceundefined Astroculeundefined 2 Replies Last reply
                0
                • gore_undefined gore_

                  DirkRockface Can you please contact someone that can help me and show them the youtube video that I linked? I would be willing to hop in a call and do an entire PC check to see what is triggering the anti cheat. I really enjoy playing the game and don't want to just be banned off of it when I haven't done anything intentionally. HELP PLS SIR

                  embracenewlifeundefined Offline
                  embracenewlifeundefined Offline
                  embracenewlife
                  wrote last edited by
                  #25

                  gore_ can i ask, what applications you were running when you got your first ban?

                  gore_undefined 1 Reply Last reply
                  0
                  • embracenewlifeundefined embracenewlife

                    DirkRockface you can specifically help by pc checking people who claim to be falsely banned instead of just being like "hey, im sorry cant do anything about it" or "youve been banned for a reason" when false flags happens in other games all the time, plutonium is no exception to this

                    also id like to argue that even though contributors have to follow the same rules as normal people, that doesnt make you like us, this is because contributors have more contributions than other people, even having access to early builds of plutonium that we dont have, youre normal in the sense of having to follow the rules and not having the powers the actual staff has, but youre not normal in the sense of that you have early access builds

                    finally, i want to point out that while you do point out the anti-cheat document, it actually has flaws in the document, here are a few examples that i see:

                    "Plutonium has an anti-cheat that was completely custom made by our developers. While we cannot divulge
                    information on how it works, we can confidently say that it works as we have thwarted over 20,000 cheating attempts! It will never catch everything but it most people agree that is does a better job than some others out there."

                    not only do we not know what percentage of the 20,000 cheating attempts are actual cheating attempts vs false flags, the source is outdated by 4 years with the latest update to the anti-cheat detection graph being on july 31, 2021

                    "We will not provide any information regarding any given ban, remember you broke our rules."

                    this is a bad argument, as again, false flags has happened in other games and so did this, even disregarding other games, gore's proof shows him just regularly playing on leetin servers before he was perma banned

                    also in that doc, it gives out a list of things that can get you banned which is nice, but it only gives a "following but not limited to" list instead of a full list in which when several people are claiming to be falsely banned, dont you think whoever made the anti-cheat forum can make it a full list so people know what to avoid when playing on the client?

                    obviously, there is no shade and i understand that youre not staff so your power is limited, but there are ways you can help contribute to helping with the anti-cheat problem beyond what the staff can control, i hope you can take my argument into consideration, if you have any questions feel free to ask me

                    DirkRockfaceundefined Offline
                    DirkRockfaceundefined Offline
                    DirkRockface
                    Contributor
                    wrote last edited by
                    #26

                    embracenewlife I would love to help if i could, but my point is that even if i did "pc check people who claim to be falsely banned" what would i do with that information?

                    1. there is NO way that i would be able to 100% be able to say, "Yep, you didn't cheat". even the video that was uploaded, there is no way for anyone to see what is going on in the back ground/what was loaded or injected before the record button was pressed.

                    2. BUT lets assume that i was in the room with you and was 100% certain that you hadn't cheated... how does that help? based on MY opinion, the staff isn't going to believe what i say any more than they believe you so i'm not sure how that would help.

                    "instead of just being like "hey, im sorry cant do anything about it"

                    There literally is NOTHING that a contributor can do about it... having access to early builds doesn't give us a key to the admin chat room where we can vouch for you or try to give our opinion on if we thought you actually cheated or not. Wish i could help more my friend, but at the end of the day, i'm just a regular user with some extra pieces of flare and purple name tag 🤷

                    Sorry man.

                    embracenewlifeundefined 1 Reply Last reply
                    0
                    • DirkRockfaceundefined DirkRockface

                      embracenewlife I would love to help if i could, but my point is that even if i did "pc check people who claim to be falsely banned" what would i do with that information?

                      1. there is NO way that i would be able to 100% be able to say, "Yep, you didn't cheat". even the video that was uploaded, there is no way for anyone to see what is going on in the back ground/what was loaded or injected before the record button was pressed.

                      2. BUT lets assume that i was in the room with you and was 100% certain that you hadn't cheated... how does that help? based on MY opinion, the staff isn't going to believe what i say any more than they believe you so i'm not sure how that would help.

                      "instead of just being like "hey, im sorry cant do anything about it"

                      There literally is NOTHING that a contributor can do about it... having access to early builds doesn't give us a key to the admin chat room where we can vouch for you or try to give our opinion on if we thought you actually cheated or not. Wish i could help more my friend, but at the end of the day, i'm just a regular user with some extra pieces of flare and purple name tag 🤷

                      Sorry man.

                      embracenewlifeundefined Offline
                      embracenewlifeundefined Offline
                      embracenewlife
                      wrote last edited by
                      #27

                      DirkRockface look, I understand that you think you cant help, but there is a way to check what was loaded/injected in the past with pc checks, also i have seen another contributor @ two staff members asking to lock the chat in the other thread gore has linked, and one of them (while not right away) eventually responded by locking the chat.

                      And sure, maybe they might not believe the voices that are being heard or the video that he posted, but if the pc check is done and it turns out that his pc is CLEAN, then we can @ one of the staff as well, and yes i know, they dont respond immediately, but i do want to bring it up since your "i dont access to the admin chat room" argument isnt really all that as contributors in the past had @'d people in threads like this and had some sort of response whether that'd be immediate or eventually.

                      And again, I understand there is not much you can do, but there is something that we can do if enough people are heard about this anti-cheat problem, what do you think is happening with Activision/Treyarch with Black Ops 7 and what they're doing after everyone is moving over to Battlefield 6 and listening to the community? This is something that people need to be vocal about, this is not only to unban one person, but to unban people that were falsely banned AND to help improve the anti-cheat because i love plutonium, i want it to be revived and what the community (and staff) does for plutonium with new things is great, but we also need to improve certain things that are outdated or faulty to make things like this less, you know what I mean?

                      I believe that eventually there will be a ban appeal system where falsely banned people can have a voice that is listened to and be finally unbanned, because i understand that you want to help, and you can, its just that because of how unimpactful you think you are (when you do make a big impact), you dont, but i know you can the other contributors can do better than this.

                      1 Reply Last reply
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                      • embracenewlifeundefined embracenewlife

                        gore_ can i ask, what applications you were running when you got your first ban?

                        gore_undefined Online
                        gore_undefined Online
                        gore_
                        wrote last edited by
                        #28

                        embracenewlife discord, steam, default nvidia programs. i was making sure to close legit everything i wasn't using since I was banned previously. i would intentionally make it so i had as least possible open while playing as well. I really appreciate your contribution to trying to resolve this issue. I know for a fact that I am not the only person getting falsely banned. I looked in the discord server at the ban logs and there are multiple people being banned each day and pluto is not the popular of a game nor would the majority of players want to cheat on it. It doesn't make sense and I am sure that it is happening to other people. Most others probably just don't care enough to even speak up. I love pluto lol I have probably 2k hours or even more played on bo2 trickshotting all together. This shit blows.

                        embracenewlifeundefined 1 Reply Last reply
                        0
                        • gore_undefined gore_

                          embracenewlife discord, steam, default nvidia programs. i was making sure to close legit everything i wasn't using since I was banned previously. i would intentionally make it so i had as least possible open while playing as well. I really appreciate your contribution to trying to resolve this issue. I know for a fact that I am not the only person getting falsely banned. I looked in the discord server at the ban logs and there are multiple people being banned each day and pluto is not the popular of a game nor would the majority of players want to cheat on it. It doesn't make sense and I am sure that it is happening to other people. Most others probably just don't care enough to even speak up. I love pluto lol I have probably 2k hours or even more played on bo2 trickshotting all together. This shit blows.

                          embracenewlifeundefined Offline
                          embracenewlifeundefined Offline
                          embracenewlife
                          wrote last edited by
                          #29

                          gore_ me and you think alike, ill find out how to pc check and ill pc check you just to confirm it, can i have your discord?

                          1 Reply Last reply
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                          • WolflexZundefined Offline
                            WolflexZundefined Offline
                            WolflexZ
                            Contributor
                            wrote last edited by
                            #30

                            https://plutonium.pw/docs/recording-plutonium-obs

                            1 Reply Last reply
                            0
                            • embracenewlifeundefined Offline
                              embracenewlifeundefined Offline
                              embracenewlife
                              wrote last edited by embracenewlife
                              #31

                              i highly doubt recording on obs has anything to do with his problem, as i do record with the anti-cheat compatibility hook on and i have yet to be banned, of course it is different for each person, but as for me, it isnt something worth noting

                              also there is something completely insane that the document is saying that rubs me the wrong way, it says here:

                              "If either of those methods do not work, you can choose Display Capture for a source, but keep in mind it will record everything on the display and not just Plutonium."

                              this implies that regardless of whether you have the anti-cheat compatibility hook unchecked or not, it can still not function as intended and as a result, get you banned or not record the screen, I do like the display screen recording idea as it does show everything, but it will 100% guarantee you a safe way to not get banned

                              also, he didnt once mention obs, he mentioned having default nvidia programs which includes shadowplay v.i.a nvidia app, but it shows the whole display again instead of the application, thats partly why i think he was unfairly banned

                              i get what youre saying though, but we would need the actual staff to confirm if obs is detected through the anti-cheat in any way

                              gore_undefined 1 Reply Last reply
                              0
                              • embracenewlifeundefined embracenewlife

                                i highly doubt recording on obs has anything to do with his problem, as i do record with the anti-cheat compatibility hook on and i have yet to be banned, of course it is different for each person, but as for me, it isnt something worth noting

                                also there is something completely insane that the document is saying that rubs me the wrong way, it says here:

                                "If either of those methods do not work, you can choose Display Capture for a source, but keep in mind it will record everything on the display and not just Plutonium."

                                this implies that regardless of whether you have the anti-cheat compatibility hook unchecked or not, it can still not function as intended and as a result, get you banned or not record the screen, I do like the display screen recording idea as it does show everything, but it will 100% guarantee you a safe way to not get banned

                                also, he didnt once mention obs, he mentioned having default nvidia programs which includes shadowplay v.i.a nvidia app, but it shows the whole display again instead of the application, thats partly why i think he was unfairly banned

                                i get what youre saying though, but we would need the actual staff to confirm if obs is detected through the anti-cheat in any way

                                gore_undefined Online
                                gore_undefined Online
                                gore_
                                wrote last edited by
                                #32

                                embracenewlife yeah i dont use obs to record i use nvidia shadow play as do every other trickshotter on the game. discord g0r3_3

                                1 Reply Last reply
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                                • embracenewlifeundefined Offline
                                  embracenewlifeundefined Offline
                                  embracenewlife
                                  wrote last edited by
                                  #33

                                  ok im adding you right now, just add me back and we ill pc check you

                                  g45635gundefined 1 Reply Last reply
                                  0
                                  • embracenewlifeundefined embracenewlife

                                    ok im adding you right now, just add me back and we ill pc check you

                                    g45635gundefined Offline
                                    g45635gundefined Offline
                                    g45635g
                                    wrote last edited by
                                    #34

                                    embracenewlife If you peoples happen to find any potential answers from this, please bring it up here, I would really appreciate that 🙂

                                    1 Reply Last reply
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                                    • gore_undefined Online
                                      gore_undefined Online
                                      gore_
                                      wrote last edited by
                                      #35

                                      oh shit not another person potentially banned for no reason lmao

                                      g45635gundefined 1 Reply Last reply
                                      0
                                      • gore_undefined gore_

                                        oh shit not another person potentially banned for no reason lmao

                                        g45635gundefined Offline
                                        g45635gundefined Offline
                                        g45635g
                                        wrote last edited by
                                        #36

                                        gore_ https://forum.plutonium.pw/topic/43137/concern-about-a-recent-ban

                                        Since 3 days ago unfortunately. Only reason I'm not losing my mind over this atm lol, is because I actually have another PC I can (hopefully) use safely. But the fact that I even have to tho...

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                                        • embracenewlifeundefined embracenewlife

                                          DirkRockface you can specifically help by pc checking people who claim to be falsely banned instead of just being like "hey, im sorry cant do anything about it" or "youve been banned for a reason" when false flags happens in other games all the time, plutonium is no exception to this

                                          also id like to argue that even though contributors have to follow the same rules as normal people, that doesnt make you like us, this is because contributors have more contributions than other people, even having access to early builds of plutonium that we dont have, youre normal in the sense of having to follow the rules and not having the powers the actual staff has, but youre not normal in the sense of that you have early access builds

                                          finally, i want to point out that while you do point out the anti-cheat document, it actually has flaws in the document, here are a few examples that i see:

                                          "Plutonium has an anti-cheat that was completely custom made by our developers. While we cannot divulge
                                          information on how it works, we can confidently say that it works as we have thwarted over 20,000 cheating attempts! It will never catch everything but it most people agree that is does a better job than some others out there."

                                          not only do we not know what percentage of the 20,000 cheating attempts are actual cheating attempts vs false flags, the source is outdated by 4 years with the latest update to the anti-cheat detection graph being on july 31, 2021

                                          "We will not provide any information regarding any given ban, remember you broke our rules."

                                          this is a bad argument, as again, false flags has happened in other games and so did this, even disregarding other games, gore's proof shows him just regularly playing on leetin servers before he was perma banned

                                          also in that doc, it gives out a list of things that can get you banned which is nice, but it only gives a "following but not limited to" list instead of a full list in which when several people are claiming to be falsely banned, dont you think whoever made the anti-cheat forum can make it a full list so people know what to avoid when playing on the client?

                                          obviously, there is no shade and i understand that youre not staff so your power is limited, but there are ways you can help contribute to helping with the anti-cheat problem beyond what the staff can control, i hope you can take my argument into consideration, if you have any questions feel free to ask me

                                          Astroculeundefined Offline
                                          Astroculeundefined Offline
                                          Astrocule
                                          Contributor
                                          wrote last edited by
                                          #37

                                          embracenewlife

                                          you can specifically help by pc checking people who claim to be falsely banned

                                          A “PC check” is not a solution. It’s not reliable, it’s not verifiable, and staff will not treat it as evidence. Us contributors have zero moderation authority, zero access to ban data, and zero ability to influence a ban decision. Even if we spent hours digging through a stranger’s system, as Dirk said there is no way to confirm what was injected or running before recording, and no way to guarantee the findings aren’t manipulated. That alone makes it a direct attack vector for cheaters trying to slip back in. No community project is going to build its ban decisions on volunteer forensics.

                                          This is a community run client. No community project has people donating their personal time to audit every person who claims a false ban. Even if we wanted to, we aren’t equipped to. Plutonium supports Windows officially, but people also play on Linux and even macOS through various translation layers and methods. PC checking across multiple OSes would require knowing each system deeply, and no volunteer is realistically going to learn forensic procedures for three environments just to review strangers’ machines. This isn’t infrastructure a small project can maintain.

                                          false flags happen in other games all the time, plutonium is no exception

                                          Correct, false flags exist in every anti-cheat. The difference is that major studios have full-time anti-cheat teams, telemetry pipelines, and internal tools for investigating them. Plutonium has a small dev team, a handful of outsourced people, and limited personal time and money. They maintain this project as a hobby. Expecting studio-level investigative support from volunteers working on a free client is unrealistic.

                                          it actually has flaws in the document

                                          Agreed. Many docs are outdated. That happens because the team is small and the workload is large. The documentation is being rewritten, but a small project cannot update everything instantly. Outdated docs are one of the most common pain points when helping users, and it’s not an issue of people not caring; it’s an issue of bandwidth and physical ability.

                                          dont you think whoever made the anti-cheat forum can make it a full list so people know what to avoid

                                          A full list isn’t realistically possible. This anti-cheat is custom, old, and restricted by the engine it runs on. Detection behavior changes as OS updates, drivers, overlays, recording tools, and injectors evolve. The OBS example is a perfect example: the idea of recording software being bannable would not have been a consideration when the AC was written. Old game, old engine, limited hooks. Detection shifts over time as PCs change. A complete list won’t ever exist.

                                          And contributors having access to early builds doesn’t mean we are “not normal users.” Early builds are test builds, nothing more. No elevated permissions, no access to ban systems, no internal controls. We’re also kept in the dark on nearly everything outside testing new features, and even that barely happens because people have real lives, there's maybe 3-5 people each testing session before updates come out. It's really hard to catch things within the game, never mind doing that for the AC.

                                          Every point you listed has already been discussed with higher ups over the years. They’ve acknowledged them, proposed theories, proposed fixes, and adjusted things when possible. The problem isn’t awareness, it’s manpower. There are very few devs with the ability to work on the codebase, and they only have limited time. That’s reality, not negligence.

                                          Noise from the community doesn’t create new staff. It doesn’t generate new hours in a day. It doesn’t force infrastructure to appear. Tagging a staff member doesn’t give contributors influence over decisions; it just pings someone who responds when they have time.

                                          Point is, this is a free project run by a small team in their spare time. They have jobs, families, school, and their own lives. Expecting them to provide full investigative tools, PC audits, appeal systems, perfect documentation, or instant anti-cheat fixes is entitlement. Being inconvenienced by a false ban doesn’t create an obligation for volunteers to deliver studio-level support. It’s not how a project of this scale can operate.
                                          So please, stop being so ignorant and entitled. I understand it sucks, but nothing can be perfect.

                                          Eldorundefined gore_undefined 2 Replies Last reply
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