why am i banned?????? help

ChosenUndead

jaredleos
Plutonium has an anti-cheat that was completely custom made by our developers. While we cannot divulge information on how it works, we can confidently say that it works as we have thwarted over 20,000 cheating attempts! It will never catch everything but it most people agree that is does a better job than some others out there.
Plutonium Cheat Policy#

It is important you read and understand the following policy in regards to our anticheat system.

Upon detection of a Cheat:

Automatic ban of 7 days is placed onto the account.
When the player tries to login, they will be displayed a message which tells them they are banned and also tells them how long is left until the ban expires.
Attempting to bypass the ban in any way will lead to further restrictions.
Once the ban length has expired, the system will automatically remove the ban.
If the player is caught cheating again, the system will ban the account permanently.
We will not provide any information regarding any given ban, remember you broke our rules.

Caution

The anticheat is always active even in solo play / private match.
If you wish to cheat in private / solo you can use the launchers LAN mode which disables online functionality and disables the anticheat.

The anticheat will be triggered by the following but not limited to:

Injections
External tools and cheats
GSC Injectors
Rank Unlockers
Class editors
FoV/FPS changer programs

All official supported modding is safe including our built in GSC support.

jaredleos

ChosenUndead aight, guess I'm banned for no reason
I'll wait the 13 days hoping this doesn't happen again

ChosenUndead

jaredleos
There is always a reason... one could be a wrong config of OBS...

jaredleos

ChosenUndead OBS? wdym

ChosenUndead

jaredleos
If you use OBS and it’s not configured correctly, you can get banned.
It seems that nowadays reading is too hard for some people... Most bans happen because they didn’t inform themselves before doing something stupid.

https://plutonium.pw/docs/recording-plutonium-obs/

knottynarwhal

ChosenUndead I uninstalled obs and wont have steel series running or invidia. hopefully that works when I play next time!

ChosenUndead

knottynarwhal
I don’t think the SteelSeries software can get you banned, and in the case of OBS, if it’s not properly configured, it will only get you banned if you were recording.
I don’t know about Nvidia since I have an AMD GPU, but I haven’t had any issues so far.

embracenewlife

ChosenUndead it is possible that the SteelSeries is whats causing the ban (as it has a macro feature) but it is also possible that it doesnt detect macros therefore SteelSeries wouldnt be causing the ban if it isnt flagged by anti-cheat

moreover, i have been recording with anti-cheat compatibility hook and i have yet to be banned, obviously it is different for everyone as even the document states "If either of those methods do not work, you can choose Display Capture for a source, but keep in mind it will record everything on the display and not just Plutonium." which i think going to display mode for recording is the best idea because you are guaranteed not to get false flagged and banned

also knotty claims to had updated windows while in game and when the update finished and he tried logging into plutonium, he got banned, do you think the anti-cheat could possibly false flag windows updates as cheats (genuine question)

embracenewlife

knottynarwhal nvidia app shouldnt get you banned, youre probably fine with running nvidia

ChosenUndead

embracenewlife said in why am i banned?????? help:

ChosenUndead it is possible that the SteelSeries is whats causing the ban (as it has a macro feature) but it is also possible that it doesnt detect macros therefore SteelSeries wouldnt be causing the ban if it isnt flagged by anti-cheat

moreover, i have been recording with anti-cheat compatibility hook and i have yet to be banned, obviously it is different for everyone as even the document states "If either of those methods do not work, you can choose Display Capture for a source, but keep in mind it will record everything on the display and not just Plutonium." which i think going to display mode for recording is the best idea because you are guaranteed not to get false flagged and banned

also knotty claims to had updated windows while in game and when the update finished and he tried logging into plutonium, he got banned, do you think the anti-cheat could possibly false flag windows updates as cheats (genuine question)

“I have been recording with the anti-cheat compatibility hook.”
That’s the thing. They specifically said — and I quote — “Uncheck Use anti-cheat compatibility hook.”
If you can’t follow the rules, you can’t complain about it.

I’ve played since 2018 and I have NEVER, EVER gotten a ban. And I’m currently using OBS to record any gameplay on Pluto.
In fact, the RivaTuner overlay is always running in the background in every game I play.

embracenewlife

ChosenUndead so were just taking what ive type out of context now are we?

the full part of what i said was "i have been recording with anti-cheat compatibility hook and i have yet to be banned" notice how i say YET TO BE BANNED? You had cut that out just to fit your narrative

also it is not a rule, it is a support thing as it says nothing about it being bannable to have it on in the anti-cheat document (although it is flawed and didnt give it a full list of things to be banned like it should), not to mention it is clearly shown in the support category and not anywhere else

and you state "I’ve played since 2018 and I have NEVER, EVER gotten a ban. And I’m currently using OBS to record any gameplay on Pluto. In fact, the RivaTuner overlay is always running in the background in every game I play." which proves my point that it is different for everyone, you obviously are fine, im fine, knotty isnt neither is jaredleos (which i forgot to mention never even mentioned obs until you mentioned it first)

ChosenUndead

embracenewlife
If you read some of the posts about “wrong bans by the AC,” you’ll always find one of the following:

They had used some cheat or a mod-menu to play solo/coop.
They tried using apps like DS4, which is flagged by the AC. (I think the Plutonium staff suggested not to use that app a long time ago, but I don’t remember the post.)
Or they were using OBS incorrectly, which can get flagged by the AC.

If you follow the rules in the Plutonium Cheat Policy, I’m sure you won’t get banned.
The point is to search for information about what can get you banned before complaining about it without giving any context at all.

I’m glad to hear that your OBS config is not being flagged by the AC.

embracenewlife

ChosenUndead here is what i will say to each thing you said the AC posts

The people saying they had some cheat / mod-menu to play solo/coop also usually state that they inject a dll file while on the online version instead of lan which is bannable unlike the supported gsc into the scripts folder method
DS4Windows according to a contributor doesnt actually flag the AC https://forum.plutonium.pw/post/145674, it helps that this document on controller support: https://plutonium.pw/docs/controllers/ tells you to download DS4Windows for PS4 / PS5 controllers
Again, it works differently for people, i also keep forgetting to tell you, the whole point of the anti-cheat compatibility hook (which is what im assuming youre still taking about) is to make games not detect obs as a cheat but rather a recording/broadcast software (which is what it is)
While it is true to find out what can get you banned in the anti-cheat by researching, if there are stuff that is not listed and people get banned, it can lead to people thinking they got falsely banned when they didnt, furthermore, it can help us avoid stuff that usually anti-cheats dont detect so we dont get falsely banned (for example, maybe like some recording software that messes with the game weirdly to record or something to boost games like GearUp, or even other anti-cheats that could possibly detect plutonium like FaceIt which yes is a anti-cheat for counter strike, but i want to make an example)
Yes, again it is true that people need to follow the rules in the cheat policy, but false flags are inevitable for every anti-cheat regardless of what it is, even the anti-cheat doc states that it is not perfect
Thank you for understanding that the anti-cheat compatibility hook is not flagging the anti-cheat for me, some other people might not understand it, but at least now you do, and im grateful for it

ChosenUndead

embracenewlife
tells you exactly what triggered the AC.

Something like:

“You were banned because you injected ‘cheat.dll’ from
C:\Users\Random\MyCheat\cheat.dll.”

Or:

“The program ‘xD’ tried to modify the memory at 0xXXXXXXX in pluto.exe.”

jaredleos

ChosenUndead hi, again
I don't even have OBS

knottynarwhal

ChosenUndead I was not recording so I don't know what the issue could've been to get banned. The most
I did was type into the console FOV and FPS limits. I'm just going to close everything but discord and hope it works when playing when the ban is lifted. I honestly think the restart of my computer may have triggered something in the anti-cheat somehow. I don't know what happened. I played for like 2 hours.

Exyon

knottynarwhal Can I ask how it happened? (I know you already explained but I thought a full detailed story would help, is fine if you don't remember since is been a week I'm assuming) I'm a new player, the fact that this happened is pretty embarrassing/weird on on pluto side imo, is also a good thing I won't even play yet since I don't have a proper set-up yet anyways.

knottynarwhal

So i was waiting for my buddy in the lobby menu for black ops 1 zombies. While I was waiting I thought the game crashed or my whole computer but it was an automatic restart for a windows update. When my computer restarted I reopened plutonium and tried to login. Once i put in my login info I was greeted with a 7 day ban for cheating. Like I said before I'm not sure why. I wasn't running obs or anything like that. I uninstalled obs now because others said that may have been an issue. My buddy I was waiting for has similar stuff running in the background like razer central, Nvidia settings, steam, discord, steel series. I doubt Microsoft teams would do anything. But that's my whole story. No matter I know I'll be assumed I was cheating. I'm even at the point of showing my files on my computer to prove my innocence.

Exyon

knottynarwhal This is just sad, this is also one of the reasons why I have a rebellious personality, I remember during my high school a few years ago, I would get late to school, yes that's not an excuse for my tardiness, but I was still going to school anyways, and was always consistent on going to school, but the staff/harsher school wouldn't care and instead would always put me in ISS, it just shows that sometimes the system can be straight up disrespectful, harsh and ass, which is why if you ever seen the recent updates or news online, you'll be seeing people being furious with Roblox or YouTube wanting to fight against these greedy companies and terrible updates and changes, I hope you are doing well stranger